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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Commercial Services Available For Your Cloverville, MI Business

4/4/2022 (Permalink)

Ariel shot of a condo When it comes to commercial and residential restoration services, SERVPRO is a leader in the industry.

For your Cloverville business, the most important thing is getting you back to business as soon as possible.  When a disaster strikes, not only do damages cost you, but also the time spent not servicing your customers and clients is detrimental to your business.  SERVPRO of Muskegon is available 24/7 and can service any sized job.  We will be there to get you back on track.  We have the personnel and equipment to ensure that your cleanup and restoration process is completed quickly and correctly.  SERVPRO of Muskegon also has the training and expertise to help make it, "Like it never even happened."

Large or small, SERVPRO of Muskegon is Here to help®

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotels/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

If your business has experienced a disaster, call SERVPRO of Muskegon today, 231-733-7601

Tips For Snowbirds from New Era, MI

3/11/2022 (Permalink)

Frozen water puddle on ceiling This frozen water puddle was caused by a pipe break in a bathroom.

"Snowbirds" refer to persons that leave their homes temporarily for another climate, typically three to six months out of the year.  Before heading south, make sure to check out these useful tips to help reduce your chances of a loss in your New Era home:

  • Secure all water sources - turn off faucets throughout the house.  Check drains to make sure they are open and ready to drain if necessary.  Turn off the supply valve of water to toilets and washing machines.  Turning the main water supply valve off is an extra precaution that can be taken.
  • Set thermostats - turn down the temperature during the winter months but not completely off.  A good temperature is around 55° to keep pipes from freezing.
  • Unplug electrical appliances and computers - power outages and/or power surges may cause undue stress on electric equipment.  Do not unplug refrigerators though.
  • Check smoke detectors - make sure they are in working order and have fresh batteries.  Each detector should have a test button on it.
  • Hot water heater - you may want to turn off the circuit breaker that's connected to the hot water heater to save energy.
  • Designate a "checker" - choose a friend, family member, or neighbor to check on your home weekly.

These homeowners did not follow these useful tips and suffered major damage to their home while they were in Florida.  A pipe broke in their upstairs bathroom affecting three levels of their home.  Water took out the furnace making water puddles freeze on the ceiling.

If your home sustains a loss while away, call SERVPRO of Muskegon, 231-733-7601, we are Faster to any size disaster™ and help make the process a little less stressful

Communication Is A Top Priority

3/7/2022 (Permalink)

SERVPRO professional explaining process to customer Effective communication is key.

At SERVPRO of Muskegon one of our top priorities is effective communication.  The success of most everything we do can be tracked back to our level of communication.  We are always working towards optimizing our communication, whether that is with our customers, insurance professionals, vendors, or team members because clear and consistent communication is key.

SERVPRO of Muskegon makes sure to communicate updates with customers and other appropriate parties daily during the job.  Checking in, making sure they do not have any questions, that they feel informed, and understand the process.  Daily and weekly meetings are scheduled for our staff to stay on the same page and keep an open line of communication.  We are not perfect, but are constantly working on improving all aspects of communication.

If you experience a disaster, call SERVPRO of Muskegon, 231-733-7601.  We are Faster to any size disaster™

Defense Against Mold Growth In Your North Muskegon Business

2/17/2022 (Permalink)

Black mold on commercial wall This black mold behind trim was caused by a water damage that was not properly mitigated.

Mold thrives in damp, humid, and wet conditions.  Prompt mitigation is vital to avoid mold growth, which can be visible in as little as 24 to 48 hours under certain conditions.  The following are some tips to help defend mold growth in your North Muskegon business:

  • Keep humidity between 30 to 60 percent.
  • Provide for proper drainage away from building foundations.
  • Regularly inspect plumbing and appliances for leaks.
  • Keep gutters and drains clear of debris.
  • Inspect the roof, windows, and other areas where water might enter the building, and perform necessary maintenance.
  • Respond to all water intrusions immediately.
  • Contact SERVPRO of Muskegon for assistance after a water damage or if you discover mold.

Mold growth can disrupt your business, but it also can be mitigated quickly by a mold remediation company.  Our team at SERVPRO of Muskegon has successfully remediated numerous mold impacted businesses.  Call us today for a free estimate, 231-733-7601

Top Fire Hazards In Your Muskegon Home

2/9/2022 (Permalink)

Hole in laundry room floor from dryer fire This Muskegon home suffered fire and soot damage from a dryer fire.

Normally the place we feel safest is our home.  To stay safe in your residence, read the following top fire hazards that can potentially happen in your Muskegon home and how to prevent them from happening.

  1. Electrical Outlet Issues - the top cause of house fires in the United States stems from issues with electrical outlets.  We are currently using more electronic devices than ever before and most times using too many on a single outlet.  To help prevent a fire, be sure not to exceed your voltage on a single outlet in your home.
  2. Washer and Dryer - they are a leading cause of fires in homes.  Routine maintenance and cleaning can help prevent a fire.  Make sure to clean the filters and vents, inside and outside.
  3. Outdated Home Wiring - household wiring should be checked routinely to avoid circumstances that trigger major fire damage in your home.  Often wiring that is outdated, worn, or even compromised from animals can cause fire hazards in and outside your home.
  4. Decorative Lights - be sure to take proper precaution when using decorative lights including outside lights, plugs, surge protectors, extension cords, and turning off lighting when you are not around to minimize risk.
  5. Hair Tools - never forget to unplug styling tools.  Make sure that your curling iron, hair straightener, and hair dryer are off and placed on a heat resistant surface to reduce the chance of a fire.
  6. Toaster - crumbs inside the toaster can be dangerous as they can spark, which can lead to hazardous problems in the kitchen. Make sure to clean your toaster regularly.
  7. Candles - the ambiance and aroma of candles are pleasant, however, you need to be cautious where you place them in your home and be sure to put them out prior to going to bed or leaving.  Also when using them, always use a holder that prevents them from falling over, and set them on a flat hard surface.
  8. Smoking - if you or someone in your home is a smoker, try to do so outside. Always keep lighters and matches out of reach of children.
  9. Dust in Electronic Sockets - dust can accumulate inside electrical sockets, and if not cleaned regularly, may ignite and result in a fire. Use a can of compressed air to blow dust out of the outlet and surrounding area.
  10. Electric Blankets - during colder months they are great for keeping us warm but they potentially can cause a fire.  If your blanket is older and has some wear and tear, throw it out! When not using, do not fold the blanket as it helps to prevent electrical issues that can lead to a fire hazard.

If you experience a fire in your home, call SERVPRO of Muskegon.  We are Here to help® 24/7, 231-733-7601

Winter Weather Preparedness For Your Norton Shores Church

2/3/2022 (Permalink)

Sanctuary of church flooded This flooded church sanctuary was caused by a supply line breaking.

Winter weather brings concerns about heat and maximizing its retention, frozen pipes, and access to your Norton Shores church.  This church recently had a supply line break after freezing and then bursting, affecting the sanctuary with a half inch of standing water and traveling to numerous other rooms.  Below are some tips from the U.S. Small Business Administration to identify areas of your church that are most susceptible to winter hazards and suggest ways to minimize damage.

Before a Storm:

  • Check your insurance coverage for protection against winter hazards.
  • Add the following supplies to your disaster supply kit: rock salt (to melt ice on driveways and walkways), sand (to improve traction), and snow shovels (or other snow removal equipment).
  • Determine your greatest risk potential: loss of heat, frozen pipes, and/or loss of access due to snow/ice.
  • Identify who is responsible for keeping heating equipment in good working order.
  • Figure out who is responsible for snow/ice removal.
  • Seal all openings with caulking and insulation where cold air can enter.
  • Repair walls and roofs to prevent drafts; inspect roof drains for debris.
  • Make sure heating and heat-producing equipment is in good condition and operating efficiently.
  • Arrange for snow removal from driveways, doorways, and walkways.
  • Monitor building temperatures especially in hard-to-heat areas containing vulnerable equipment.  Keep temperatures above 40°F.
  • Mark fire hydrants near for ease in locating and clearing after a heavy storm.

During the Storm:

  • Heaters, snow blowers, generators, and snow shovels should be located where they are most likely to be used.
  • Keep driveways, walkways, and doorways clear of snow and ice.
  • Turn on water faucets slightly to let them drip in order to keep water flowing through pipes that are vulnerable to freezing.
  • Have contact information readily accessible for your heating contractor, plumber, fire department, insurance agent, and SERVPRO of Muskegon.
  • Have someone assigned to check indoor temperatures if your church will be vacant for an extended period of time.

If your church has suffered water damage from winter hazards, call SERVPRO of Muskegon, 231-733-7601.  We help to ensure your damage is mitigated according to industry standard.

Checklist to Help Minimize Issues to Your North Muskegon Home While on Vacation

2/1/2022 (Permalink)

Hole in bathroom wall from pipe bursting This hole was caused by a frozen pipe bursting in the bathroom wall.

Vacations are meant for relaxation and zero issues.  To not interrupt that zen while away, there is a list of items that you should take care of before heading out.  Recently we were called to a house with a major water damage.  The heat went out, water pipes froze and then burst in the master bathroom and another bathroom causing a total mess throughout the whole home.  The catch is the homeowners are not sure when it happened because they are currently out of town and their daughter noticed the damages when stopping by two weeks after they left.  Check out these tips below so your North Muskegon home doesn't fall victim to any damages:

  1. Set your heating and A/C system - during the winter, set your heat to around 55 degrees to prevent frozen pipes.  During warmer months, set your A/C to about 10 degrees below the outside temperature so big appliances do not have to work extra hard.
  2. Turn off the water - if you will be gone for longer than a week, turn off your main water supply.  If you do not want to turn off all the water, make sure to close valves to your washing machine, dishwasher, ice-maker, and toilets to prevent potential leaks.
  3. Designate a point of contact - this person should stop by the home every few days to make sure no damages have happened since their last visit.  If an issue does arise, you have peace of mind that someone is there to handle the situation.
  4. Arrange for snow removal/lawn maintenance - a snowy driveway or overgrown yard is a popular sign that no one is home.  Enlist a local service or your point of contact to handle this upkeep.
  5. Move your car - park your car in the garage so it is less vulnerable to theft and out of harm's way in case of a storm.
  6. Clean your kitchen - wash your dirty dishes, clean the sink trap, pour vinegar down your garbage disposal, discard perishables from fridge and pantry, make sure the oven and stove are turned off, and lastly take out the garbage.

Give your point of contact SERVPRO of Muskegon's number in case of emergency, 231-733-7601, we are Here to Help®

Is Your Ravenna Business Fire Suppression System Safe From The Cold Weather?

1/31/2022 (Permalink)

Puddle of water on office carpet This flooded office was caused by a broken fire suppression line.

A fire suppression system in your Ravenna business is imperative for fire safety and minimizing damages from a fire, but it can cause extreme amounts of water damage if a pipe freezes and cracks or bursts.  Recently we received a call from a facility after hours that fell victim to this scenario.  13 spaces were affected after their fire suppression line broke in their break room, affecting ceiling tiles and drywall, and then spreading to multiple other rooms with commercial grade carpet and vinyl flooring.  Frozen pipes occur for two basic reasons, installation of pipes in an unheated space without adequate protection, and/or insufficient heat in the area of the freeze.  To combat this, have your system checked to make sure it is properly insulated and protected from the elements.

Water damage doesn't always happen Monday - Friday, 8:00am - 5:00pm.  Good thing SERVPRO of Muskegon is available 24 hours a day, 7 days a week to help make it "Like it never even happened."®  If your business has experience water damage, call us today, 231-733-7601

Still Here to Help Your Fruitport Business

1/27/2022 (Permalink)

SERVPRO professional fully suited up in PPE spraying ServprOXIDE™ Certified: SERVPRO Cleaned = a higher standard of clean

The global COVID-19 pandemic has changed what it means to be clean and with the different variants emerging your employees and patrons wonder whether your Fruitport business is safe.  SERVPRO of Muskegon professionals have been on the front lines of proactive and reactive COVID-related cleanup from the start.

Certified: SERVPRO Cleaned is a defensive cleaning program that SERVPRO offers to commercial and residential locations to address the current COVID-19 pandemic.  This is a level of clean that goes beyond janitorial or carpet cleaning; a viral pathogen cleaning.  Our professionals are trained and experienced in biohazard decontamination, always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.

If your business has had a confirmed COVID-19 case or just wants to take proactive measures, call SERVPRO of Muskegon to choose a higher standard of clean, 231-733-7601

Tips For Emergency Water Damage to Your Lakewood Club Home

1/27/2022 (Permalink)

Water bubble in ceiling from water damage This water bubble is one of the damages from a frozen pipe bursting.

Bathtub overflowing?  Pipe burst spraying water everywhere?  Water heater flooded your basement?  If you find yourself in one of these situations follow the tips below after calling SERVPRO of Muskegon to mitigate the situation properly.

  • Shut off the water source if possible.
  • Remove excess water by mopping and blotting.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks under furniture legs.
  • Hang furs and leather goods separately at room temperature.
  • Remove Oriental or other colored rugs from wet carpeting.
  • Do not use a regular vacuum to remove water.
  • Do not turn on ceiling fixtures if the ceiling is wet, and keep out of areas where ceilings are sagging from retained water.
  • Do not leave books, magazines, or other colored items on wet carpeting.

Until help arrives, follow these tips to help minimize the damages to your Lakewood Club home.

If your home or business has experienced water damage, call SERVPRO of Muskegon ASAP, 231-733-7601.  We are Here to help® 24 hours a day, 7 days a week, 365 days a year. 

Cooking Safety in Your Twin Lake Home

1/25/2022 (Permalink)

Aftermath of kitchen fire Tips for cooking in your home.

The American Burn Association reports 47% of all home fires are caused by cooking; this home in Twin Lake is sadly now part of that statistic.  An empty sheet pan was set on top of the stove, an ignitor was accidentally bumped, starting a fire on the plastic bowl that was set on the unknown heated sheet pan.  Accidents happen, but the following are a few tips to not become a part of the statistic.

  • Always wipe clean the stove, oven, and exhaust fan to prevent grease buildup.
  • Turn pot and pan handles toward the back of the stove.
  • When frying, use a pan lid or splash guard to prevent grease splatter.
  • If simmering, baking, roasting, or boiling food, check it regularly.  Remain in the home while food is cooking, and use a timer to remind you to check on your cooking.
  • Check to make sure all burners and other appliances are turned off after cooking.

If you Twin Lake home experiences fire, smoke, or soot damage from a cooking fire, call SERVPRO of Muskegon, 231-733-7601.  We are Here to help® 24/7

Quick Response is Key for Minimal Damage to Your Montague Home

12/30/2021 (Permalink)

Mold growth on walls in basement SERVPRO is a leader in water cleanup and restoration.

Water damage restoration requires some of the most involved work in the restoration industry.  This is due to the fact that water damage does not stop after things get wet.  It can continue to cause increasingly worse damage the longer it's left without proper mitigation.  The following is a water damage timeline:

A Few Minutes

  • Water quickly spreads throughout the property, saturating everything it comes in contact with.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpet.
  • Photographs, books, and other paper goods start to swell and warp.

1 - 24 Hours

  • Drywall beings to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

2 - 7 Days

  • Mold and mildew may start to grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than A Week

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

This home in Montague, MI did not understand the water damage timeline and let their water damaged basement sit for days before contacting us.  As you see in the photo, mold began to grow, potentially putting their family at risk and increasing the time and cost of restoration.

Call SERVPRO of Muskegon 24/7/365 to avoid worse damage to your property and belongings after a water damage, 231-733-7601

Sewage Backup Causes At Your Whitehall Business

12/29/2021 (Permalink)

Office hallway with raw sewage SERVPRO professionals have the training and expertise to help make your damage “Like it never even happened.”

No one looks forward to having water damage, let alone a sewage backup.  The following are three main reasons that your Whitehall business may experience a sewage backup.

  • Clog - if you only have a singular trouble area that experiences a backup, such as a tub, sink, or toilet, then it is most likely a clog and can be fixed by cleaning the drain.  If all drains in your home are backed up, then there is a blockage at the main that is causing the issue.  Until the blockage is removed, the overflow will continue and cause extensive damage to your business.
  • Tree Roots - roots of large trees close to sewer lines can often cause severe problems.  They can grow into pipes causing holes and blockages or they can wrap around the sewer line and crush it.
  • Damaged Sewer Lines - older properties that have not upgraded their sewer lines can have broken or collapsed lines.  Older property lines were built using cast iron and clay that wears over time, can get rusty, and break down.  New sewer lines are plastic and cannot cause these issues.

Sewage backups can be hazardous to your health and cause a great amount of structural damage to your business.  If you experience a sewage backup, do not attempt to flush the toilet.  Do not use harsh chemicals to attempt to clear the drain yourself.  Leave the clearing and cleaning to the professionals, as SERVPRO of Muskegon helps to ensure your damage is mitigated according to industry standards.

If your business has experienced a sewage backup, call SERVPRO of Muskegon today, 231-733-7601, we are Here to help®

Winter Storms Can Cause Lots of Damage to Your North Muskegon Home

12/14/2021 (Permalink)

Tree branches broken from ice storm Winter storms can be disastrous to your home or business.

Michiganders and North Muskegon residents should be prepared to pull out the puffy coats and bundle up this winter!  The Farmers Almanac is expecting temperatures and conditions to be freezing this year in Michigan.  There are many different possible types of storm damage in the winter months.  The following are a few to be aware of:

  • Strong winds may loosen roof shingles.
  • Strong winds may pick up rocks or other small items and throw them against your siding and windows.
  • Snow or ice can potentially make its way inside holes or cracks in your foundation, roof, or siding.
  • Tree branches could fall onto your roof or scrape your siding.
  • Ice dams can block water from going down gutters and force water under your shingles.
  • Heavy snows can cause your roof to collapse.

There are actions that you can take ahead of time to prepare yourself and your home or business prior to a storm.  Check out our blog, Protect Your Cloverville Home from Winter Woes for information on what you can do to prevent winter storm damage to your home or business.

Was your home or business affected by winter storm damage?  Call SERVPRO of Muskegon to assess the damage, 231-733-7601, we are Here to help®

Protect Your Cloverville Home from Winter Woes

12/9/2021 (Permalink)

House in winter with snow falling Protect your home or business from winter storm damage.

Winter in West Michigan means cold, snowy, and potential damage to your home or business from winter storms.  Now is the time to take action with these easy ways to prevent property damage.

  • Protect your pipes - frozen pipes are the number one water damage in the winter months.  Wrapping basement and crawl space pipes with insulation is an easy solution to help prevent this disaster.
  • Clean gutters and storm drains - make sure gutters and drains are free of debris to help avoid cracking gutters, ice dam buildup, or melting snow leaking into your basement.
  • Trim tree branches - trim overhanging branches away from your roof or hire a tree service to remove any threatening branches.

Has winter storm damage taken a toll on your Cloverville home or business?  Call SERVPRO of Muskegon to assess the damage and make it "Like it never even happened," 231-733-7601

Satisfied Customers in Norton Shores

11/22/2021 (Permalink)

Woman smiling with two thumbs up SERVPRO of Muskegon is your local restoration experts.

At SERVPRO of Muskegon we understand the stress and worry that comes with fire, mold or water damage and the disruption it causes your life and home or business.  Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."  Here is a recent customer testimonial:

"Amazing service!!! Came same day as called.  Josh was very pleasant, and assessed our situation thoroughly.  The crew, Dave and Joe, were GREAT.  Very respectful of my home.  Did the job and everything I asked above and beyond!  Super pleased with this company.  Top notch for sure." - Debbie

If you've experienced water, fire or mold damage in your Norton Shores home or business call SERVPRO of Muskegon, 231-733-7601, were are Here to Help® 24/7/365

Trauma and Crime Scene Cleanup in Ravenna

11/8/2021 (Permalink)

Police Line Do Not Cross tape SERVPRO of Muskegon is Here to Help® in all situations.

Once the police clear a crime or accident scene, the cleanup and restoration process can begin.  Most crime and accident scenes include blood and other biohazard material.  SERVPRO of Muskegon can respond quickly and has the specialized training, protective equipment, and experience to safely clean crime and trauma scenes.  Our technicians follow OSHA and EPA protocols, focusing on safety, when coming across bloodborne pathogens or harmful chemicals.

Crime Scene and Trauma Cleaning Services:

  • Fingerprint powder and evidence-gathering chemicals from crime scenes
  • Tear gas and pepper spray residues
  • Fire extinguisher residue
  • Blood, bodily fluids, and tissue remnants from accident, trauma, crime or death

If you or someone you know needs trauma cleaning services, leave it to the professionals.  Call SERVPRO of Muskegon, 231-733-7601, we are Here to Help®

Preventing a Cooking Fire in your Lakewood Club Home

9/21/2021 (Permalink)

Melted light fixture from cooking fire This kitchen light fixture was heavily damaged from a grease cooking fire.

According to the National Fire Protection Association (NFPA), cooking fires are the number one cause of home fires and home injuries.  The leading cause of fires in the kitchen is unattended cooking.  A tenant in this Lakewood Club home was preparing to cook french fries on the stove.  While heating up the grease a friend stopped by distracting them.  The tenant was outside for a significant amount of time and came back to flames; the grease had gotten so hot that it had caught fire.  The following are a few cooking safety tips from the NFPA:

  • Stay alert!  If you are tired or have consumed alcohol, don't use the stove or stovetop.
  • Stay in the kitchen while you are frying, boiling, grilling, or broiling food.  If you leave the kitchen, even for a short period of time, turn off the stove.
  • If you are simmering, baking, or roasting food, check it regularly, remain in the home while food is cooking, and use a timer to remind you that you are cooking.
  • Keep anything that can catch fire away from the stovetop, such as oven mitts, wooden utensils, food packaging, and towels.

If you do have a small grease cooking fire and are confident to fight it yourself, smother the flames by sliding a lid over the pan and turn off the burner.  Leave the pan covered until it is completely cooled.

If your home has been affected by a cooking fire call SERVPRO of Muskegon today, 231-733-7601, we are Here to Help®

The Difference is in Our People

9/9/2021 (Permalink)

Collage of employees Our trained staff makes the difference.

When it comes to disaster recovery, we are not the only company in town, but there's a reason why so many homeowners and businesses choose SERVPRO of Muskegon to recover from water, fire, mold, and flood damage.

We Invest in Our Employees

SERVPRO of Muskegon invests in having the most knowledgeable employees in the business.  Educating our team is a high priority.

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industry.  Our technicians study these high standards and best practices in water restoration, fire restoration, mold remediation, and other cleaning and restoration courses.  These courses help them to be well-prepared to handle any disaster quickly and effectively.

Employee Certification Training

The SERVPRO HeroReady Production Technician learning path is a self-paced program designed for technicians to further their knowledge and training in crew training, fire restoration, water restoration, and advanced structural drying.  Certification is awarded after successful completion of course materials and exams.

From initial and ongoing training, rest assured our staff is equipped with the knowledge to restore your property.  If your home or business suffers water, flood, storm, fire, or mold damage, know that you're in good hands with the SERVPRO of Muskegon team.

SERVPRO of Muskegon is Here to Help® 24/7/365, 231-733-7601

Prepare to Protect

9/1/2021 (Permalink)

Ready.gov National Preparedness Month graphic September: National Preparedness Month

Every September, Ready.gov puts together a different theme for National Preparedness Month (NMP).  The 2021 theme is, "Prepare to Protect.  Preparing for disasters is protecting everyone you love."  The following are weekly themes for your family to focus on:

Week 1: Make A Plan

Talk to your friends and family about how you will communicate before, during, and after a disaster.

Week 2: Build A Kit

Gather supplies that will last for several days after a disaster for everyone living in your home.  Don't forget to consider the unique needs each person or pet may have in case you have to evacuate quickly.

Week 3: Low-Cost Prep

Limit the impacts that disasters have on you and your family.  Know the risk of disasters in your area.  Learn how to make your home stronger in the face of storms and other common hazards.  Check your insurance coverage to make sure it is up-to-date.

Week 4: Teach The Youth

Talk to your kids about preparing for emergencies and what to do in case you are separated.  Reassure them by providing information about how they can get involved.

If a disaster strikes your home in Whitehall, call SERVPRO of Muskegon, 231-733-7601, we are Here to Help®

Basement Flooded? Immediate Actions to Take

8/13/2021 (Permalink)

Basement flood in Whitehall This flooded basement in Whitehall was caused by a recent rain storm.

With all of the heavy rains recently we have been receiving many calls about flooded basements.  Many homes have fully finished basements, like this home in Whitehall.  The following are some tips if you encounter a flood in your basement.

  • If you have electronic devices or appliances in the basement, do not enter until you have shut the power off to your home.
  • Once electronic devices are removed or unplugged, start extracting as much water as you can.  If your sump pump failed, you may need to buy a new one to drain the water.  Removing the water as quickly as possible is key.
  • Next you will need to remove all damp/wet objects, such as furniture, to an area where they can dry out.  Carpet and carpet pad should be removed if the water was from outside or sewage.
  • After all damp items have been removed from the area the drying process should start immediately.  Air movers and dehumidifiers will help dry your basement the fastest and minimize chances of mold growth.

Too overwhelmed by these tips?  SERVPRO of Muskegon has IICRC trained professionals and industrial equipment to make sure that the job is done right.  We are Here to Help.

Is your basement flooded?  SERVPRO of Muskegon can help, 231-733-7601

Understanding the Mold Mitigation and Remediation Process

8/5/2021 (Permalink)

Mold Containments in Muskegon Home SERVPRO of Muskegon, Here to Help your mold problems.

When your Muskegon home or business experiences water intrusion, like a roof leak or a leaking water line, mold can quickly become a problem.  Mold can potentially cause significant damage to your property and can affect your health.  Fortunately, SERVPRO of Muskegon has the industry training, protective gear, and specialized equipment necessary to handle your mold problem.  Every mold damage scenario is different but the following steps illustrate a "typical" mold removal process.

  1. The mold cleanup and remediation process begins when you call SERVPRO of Muskegon.  We will ask a series of questions to help determine the necessary equipment, resources, and personnel needed for the job.
  2. At your property we will carefully inspect for signs of mold using technology designed to detect hidden water sources and will provide an estimate for the work that will be performed.
  3. Starting the job, our certified technicians will place containments to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep mold spores from spreading during the cleanup process.
  4. Our technicians use powerful air scrubbers and HEPA vacuums to prevent the spread of mold spores while the mold remediation is in progress.
  5. The amount of mold growth and the types of surfaces on which the mold appears affects the mold remediation process.  Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming.  Removing and disposing of mold infested porous materials, such as drywall and flooring, may be necessary to remediate heavy mold growth.
  6. SERVPRO of Muskegon can also clean furniture, curtains, and other restorable items affected by mold using a variety of cleaning techniques to clean and sanitize your items.
  7. Restoration may entail minor or major repairs depending on the level of mold damage.

See mold growth in your Muskegon home or business?  Call SERVPRO of Muskegon today for a consultation, 231-733-7601

Toilet Overflow Tips For Your Muskegon Home

7/12/2021 (Permalink)

Toilet with lid lifted SERVPRO of Muskegon is Here to Help after a toilet overflow.

It is likely that your Muskegon home will experience a toilet overflow at some point in your life.  The following are some tips to stop an overflow the proper way:

  1. Remove the lid from the toilet tank, reach inside the tank and lift up the bottom of the fill valve or float to stop the water from refilling.  Rig the float to stay up to prevent it from refilling the toilet.
  2. Turn off the water supply to the toilet.  It is usually a valve located at the base of the toilet near the floor.  If you cannot locate the valve or are unable to turn it off, proceed to step three.
  3. Turn off the home's main water supply.

If your toilet is overflowing, do not attempt to flush the toilet.  If you believe that you have a plumbing issue, do not attempt to perform the work yourself; hire a licensed plumber to check your pipes.

Have you experienced water damage from a toilet overflow?  Call SERVPRO of Muskegon today, 231-733-7601, we are Here to Help!

Celebrate Summer Safely in North Muskegon

6/14/2021 (Permalink)

Male grilling hot dogs on charcoal grill Celebrate Summer safely this season with these tips.

Summer's in North Muskegon, MI make you think of beach days, camping, and grilling out with family and friends.  SERVPRO of Muskegon hopes you stay safe and have an amazing summer.  Consider the following tips, provided by the National Fire Protection Association (NFPA), to keep you and your family safe this upcoming season.

  • When using a charcoal grill, only use starter fluids that are designed for barbecue grills.  Also, do not add fluid after coals have been lit.
  • When using a gas grill, ensure the hose connection is tight; check hoses for leaks.  Applying soapy water to the hoses will easily and safely reveal any leaks.
  • When camping, always use a flame-retardant tent and set up camp far away from the campfire.
  • Always build a campfire downwind from the tent area.  Clear vegetation and dig a pit before building the fire.  Extinguish the fire before going to sleep or leaving the campsite.
  • Store liquid fire starter (not gasoline) away from tents and the campfire, and only use dry kindling to freshen an existing campfire.

If your property experiences a fire from a grill mishap, call SERVPRO of Muskegon today, 231-733-7601

Tornado Preparedness in Norton Shores

6/1/2021 (Permalink)

Tornado hitting ground Tornado preparedness is key this season.

In Norton Shores, tornadoes mostly occur in the months of April, May, June, and July.  The average tornado is grounded for less than 10 minutes and travels about 5 miles.  A typical tornado as it touches the ground averages 200 to 400 yards, averaging winds of 71-125 mph in Michigan.  Use the following tips to learn how to prepare for a tornado and to keep you, your loved ones, and property protected this season.

Tornado Warning Signs

Tornadoes can form without much warning.  Make sure to stay alert and pay attention when a tornado watch or warning is issued in your area.  If you see any of the following signs, take shelter immediately:

  • A funnel cloud
  • Roaring noises
  • Dark skies, potentially tinted green
  • Debris
  • Hail

Tornado Safety Preparation Tips

Properly preparing your home for disaster is one of the easiest ways to keep your family safe in case of a tornado.  The following are some key tips:

  • Designate a safe room - this area can be a storm cellar, a basement, or a room on the lowest level of your home without any windows, such as a closet.
  • Put essentials in your safe room - have an emergency kit full of food, water, important documents, and life-saving supplies readily available in your safe room.
  • Remove outdoor items - debris, dead trees, and furniture are likely to get picked up by the wind and thrown into your home.  Secure or remove as many outdoor items on your property as possible.
  • Contact your insurance agent - it is important to understand what kind of damage is and is not covered under your homeowner's insurance.

Have damage after a storm?  Call SERVPRO of Muskegon, we are Here to Help, 231-733-7601

Whitehall Residents: We Specialize in Flooded Basement Cleanup and Restoration

5/24/2021 (Permalink)

Flooded basement This Whitehall home's basement flooded due to a broken shut off valve.

A basement can flood at any time, although flooding most often occurs during heavy rainfall.  Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level.  There are a number of reasons why your Whitehall basement could flood, including:

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 231-733-7601

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home's structure.  Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home's integrity.  It's worth making a call to SERVPRO of Muskegon and let our trained, professional crews handle the situation safely and correctly.  We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We're a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly - One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded?  Call Us Today - We're Ready To Help 231-733-7601

Storm Season in Twin Lake; Are You Prepared?

5/17/2021 (Permalink)

Thunderstorm with lightning Thunderstorm Watch, Thunderstorm Warning. Do you know the difference?

In Twin Lake, storm season  is here.  It typically starts in late March, peaks in July, and runs through August into early September.  This is due to the warmer weather bringing moisture and humidity to the air, which brings instability to the atmosphere, resulting in the potential for severe weather.  Summers in West Michigan mean fun and sun but also can bring thunderstorms, strong winds, and the occasional power outage.  The following are some tips from The National Weather Service to make sure you and your family stay safe this spring and summer:

Know the difference between a severe thunderstorm watch and a severe thunderstorm warning.

Severe Thunderstorm Watch - a storm is possible and near the watch area.  Monitor the situation and be prepared to act if a warning is issued.

Severe Thunderstorm Warning - severe weather has been reported by spotters or indicated by radar; an imminent danger to your safety and property is present.  Take cover in a solid building or vehicle with the windows closed.

Have an emergency plan and kit in place.

Severe weather is at its worst when it catches us by surprise; that is why having an emergency plan in place is crucial.  Make sure to consider all weather events that are most likely to happen in your area.  Items to have in your emergency kit include: battery-operated flashlight with extra batteries, weather radio, first-aid kit, a three to five-day supply of bottled water and non-perishable food, blankets, sleeping bags, and cash. 

The National Weather Service is predicting more than average rain this spring for Michigan, with temperatures expecting to be higher than average.  Now is the time to make your emergency plan and gather your items for your emergency kit.

If your home or business experiences damage from a storm, call SERVPRO of Muskegon to make it "Like it never even happened." 231-733-7601

How to Protect Yourself in Montague, MI During a Power Outage

5/10/2021 (Permalink)

Man holding flashlight Be ready for a power outage with these tips.

Power outages can be stressful not knowing when power will be restored to your Montague home.  Check out these power outage tips from Ready.gov to be ready for the next outage.

  • Have enough nonperishable food and water on hand.
  • Keep freezers and refrigerators closed.  Throw out food if temperatures reach 40 degrees or higher inside the refrigerator or freezer.
  • Use a generator, but ONLY outdoors and away from windows.
  • Do not use a gas stove or oven to heat your home.
  • Disconnect appliances and electronics to avoid damage from electrical surges.
  • Have alternate plans for refrigerating medicines or using power-dependent medical devices.
  • Have enough flashlights for every household member with backup batteries.
  • Check with local officials about heating and cooling locations open near you.

Experienced damage to your home after a storm?  Call SERVPRO of Muskegon, we are Here to Help, 231-733-7601

Emergency Storm Damage Assistance in Ravenna, MI

5/3/2021 (Permalink)

Ceiling caving in from water damage We are Here to Help after the storm.

Storm damage does not always strike during regular business hours, so that is why SERVPRO of Muskegon is available 24 hours a day, 365 days a year with our on-call emergency service.  We are Here to Help Ravenna homeowners secure their property and start mitigation after an emergency event promptly.

SERVPRO of Muskegon can provide temporary protective measures to prevent additional damage to your property after a disaster.  If after a fire or flood your contents need to be removed from your affected property during the restoration process, SERVPRO of Muskegon can pack your contents and move them to our warehouse for storage until the restoration process is complete.  Once restoration is complete, your contents are returned to your property.

Has your home experienced damage from a recent storm?  Call SERVPRO of Muskegon to help, 231-733-7601

Cloverville Smoke and Soot Cleanup

4/30/2021 (Permalink)

Bathroom counter covered with smoke and soot Smoke and Soot Damage Can Cause a Pervasive Odor in Your Cloverville Home

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor.  Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and Soot Facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke - wet and dry.  As a result, there are different types of soot residue after a fire.  Before restoration begins, SERVPRO of Muskegon will test the soot to determine which type of smoke damage occurred.  The cleaning procedures will then be based on the information identified during pretesting.  Here is some additional information:

Wet Smoke - Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary.  Smoke webs are more difficult to clean.

Dry Smoke - Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue - Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today - 231-733-7601

Common Types of Storm Damage in Lakewood Club, MI

4/21/2021 (Permalink)

Hail on grass Hail is one type of damage a storm can cause to your business or home.

Weather can be unpredictable and severe storms can come out of nowhere.  When storms blow through Lakewood Club, they bring all sorts of conditions with them.  The following are a few basic types of damage a storm can cause to your home or business:

Wind

Strong gusts of wind can harm your house or business in different ways.  It can lift shingles from your roof, leaving it exposed to the elements and further damage.  Winds can also carry debris and when that debris comes in contact with your business or home at a high speed, it can cause cracks and holes in siding and windows.

Water

Heavy rainfall can cause street flooding as well as flooding inside your home or business.  Water wants to find the lowest point so it can find its way into your home from the ground level or a crack in your roof.  Make sure to call SERVPRO of Muskegon if your home or business suffers from water damage to make sure it is mitigated properly.

Hail

Hail damage is difficult to identify the cause because the next day it melts away.  Depending on the size of hail, it can cause cracks and holes in siding, knock loose roofing materials, or shatter and chip windows.

If your home or business has suffered storm damage, call SERVPRO of Muskegon to make it "Like it never even happened." 231-733-7601

Fire Pit Safety For Your Fruitport, MI Home

4/12/2021 (Permalink)

Fire in fire pit Check out these fire pit safety tips before lighting up.

Warmer weather is here which means backyard barbeques and bonfires.  Before lighting up an inferno, check out these fire pit safety tips to keep you and your Fruitport home safe.

  • Check Wind Conditions Before starting up a blaze in your fire pit, check the local weather conditions.  Do not use your fire pit on unusually windy days, as the wind can make it difficult to light the kindling and could blow sparks to surrounding brush or structures, potentially starting a fire.
  • Build the Fire in the Open Never light your fire pit when it is underneath the overhand of a building or beneath trees.  Keep the immediate area around the pit clear of yard waste and other flammable materials.  Sparks can blow out of the fire and ignite nearby structures, dry wood, or leaves potentially causing a fire emergency.
  • Never Burn Construction Lumber To fuel your fire, use wood from around your home or season hardwood kindling and logs.  Never use construction materials such as plywood, MDF, pressure-treated boards and posts, or chemically treated wood pallets.  These are treated with chemical resins, adhesives, and other substances that emit toxic fumes when burned.
  • Be Ready to Extinguish Flames Everyone enjoys a good fire but they can be unpredictable.  Make sure to keep a shovel and water close by just in case.  In an emergency, you can use the water to extinguish the fire and the shovel to smother the flames by throwing dirt on them.
  • Never Leave a Fire Unattended Never leave your fire unattended, even after it has died down and only glowing embers remain.  Tiny flames are still a potential threat as they can rekindle a fire.  Almost-extinguished fires have been responsible for some of the most severe wildfires in U.S. history.  Make sure to pour water over live embers and turn logs to make sure all sides have stopped burning.

If your home experiences fire damage, call SERVPRO of Muskegon, we are Here to Help, 231-733-7601

Restaurant Grease Fire in Muskegon, MI

4/7/2021 (Permalink)

Aftermath of grease fire in commercial kitchen Call SERVPRO of Muskegon after a commercial kitchen grease fire.

Fires are the biggest realistic disaster to occur in a restaurant.  According to the National Fire Protection Association (NFPA), there are an average of 8,240 fires at restaurants a year with $245 million plus in property damage.  Around 40% of restaurant fires start in the kitchen.  The following are some of the top causes of these fires, and what can be done to prevent them:

  • Exhaust System and Ductwork In restaurants, a main way fires spread so rapidly is due to the ventilation work and exhaust system.  Vents and fans behind cooking equipment, such as ovens and stoves, and oven hoods, can get grease buildup and extract flammable vapors.  Make sure to clean these regularly to reduce the risk of fire, or at least the extent of the fire, if one does occur, will drastically decrease.
  • Oil and Grease Traps A grease fire occurs when the oil becomes too hot.  When cooking with oil, first it will boil, then it will smoke, and then it will catch on fire.  It can take less than 30 seconds for smoking oil to catch fire, so never leave your pot or pan unattended.  If you do experience a grease fire, turn off the burner but do not move the pan as that can cause the fire to potentially spread.
  • Electrical Electrical fires can be started from poorly constructed wiring or other electrical components projecting heat to flammable materials.  Short-circuiting, plugging equipment in beyond the electrical capacity for the building, can also cause a fire.  An electrician should routinely check wiring to protect against these risks.
  • Gas Leaks Gas leaks are the most devastating restaurant fire.  These happen when equipment can no longer support the gas flow adequately, leaving flammable gas in the air.  These leaks can usually be detected by smell and are a crucial issue to deal with.

This business in Muskegon had a grease fire which was put out by a fire extinguisher.  They knew to call SERVPRO of Muskegon to take care of the grease, fire extinguisher powder, and grease smell.  With our special SERVPRO products our technicians were able to make everything look and smell "Like it never even happened."

Has your restaurant experienced a grease fire?  This is not a DIY project for your employees.  Call SERVPRO of Muskegon, a trusted leader in the restoration industry, to restore your business quickly, 231-733-7601

Spring Thaw and Water Damage

3/12/2021 (Permalink)

Flooded basement This flooded basement was caused by their sump pump not working.

Every year homeowners in West Michigan are hit with the harsh reality of winter, worrying about everything from snowy driveways to power outages.  We all look forward to spring and warmer weather, but the thaw can lead to problems.  As temperatures rise, leftover snow and ice, as well as the frozen ground, begin to thaw out.  This thaw creates excess water that can cause water damage, in home flooding, and other issues around your home.  The following tips are to help you protect your home from the effects of the spring thaw:

  • Shovel the snow near your home - if there is snow still up against your home, shovel it away so it can melt somewhere away from your house.  You should also remove anything in your yard that may obstruct the draining of melting snow and ice.
  • Inspect the drainage system - make sure the drainage system on your property is free of obstructions so the melted snow and ice can drain away from your home.  Open your roof drains and make sure the floor drains are free of debris.
  • Check the gutters and downspouts - gutters and downspouts allow water to runoff from the roof to drain away from the home.  During the winter, debris such as twigs, leaves, and ice may block the gutters.  This can lead to a range of issues from water damage or leaks on the roof to basement flooding from the water buildup near the foundation.  It is extremely important to clear any debris from your gutters and downspouts to allow for proper drainage.
  • Inspect your roof - check the condition of your roof to make sure there is no damage from the winter.  Hiring a professional to inspect your roof is the best and safest option.
  • Protect items - move valuable or important items like personal documents, electronics, and paintings to upper floors.  Try to get everything in your basement off the ground onto a shelf or milk crate.
  • Test your sump pump - early spring is the perfect time to test your sump pump.  This will help ensure that it is working to prevent flooding in your basement.
  • Consider flood insurance - homeowners insurance does not cover flood damage which is why you should consider flood insurance.  A flood insurance policy will protect your home in case of flood damage.

As the weather starts to get warmer, protect your home from water damage caused by the spring thaw with these tips.  Following these tips can help prevent basement flooding or water damage on your roof or foundation.

If you do experience water damage or flooding, contact SERVPRO of Muskegon to restore your home properly, 231-733-7601

Sanitizing vs. Disinfecting vs. Sterilizing

3/8/2021 (Permalink)

Person cleaning surface with blue rags in PPE Using the right products is important for the safety and health of your family.

To ordinary people, these three terms are often used interchangeably despite describing three different types of antimicrobials.  According to the EPA, antimicrobials are products that "destroy or suppress the growth of harmful microorganisms such as bacteria, viruses, or fungi on inanimate objects and surfaces."

Sanitizing - describes the act of reducing bacteria on a surface.  It is commonly used in kitchens and food preparation areas, and is the weakest type of public health antimicrobial.

Disinfectants - much stronger and will kill and prevent the growth of bacteria and fungi.  Some, but not all, types of disinfectants can kill viruses like HIV, respiratory syncytial virus, and coronavirus varieties.  They are most commonly used in the medical industry and should not be used on surfaces that come in contact with food.

Sterilizers - the strongest of the antimicrobial category.  In addition to killing live fungi and bacteria, they can also reduce the spores that create new microbes.  Training and certification are usually required to handles and use these products.

Hybrids - some products are combined sanitizer and disinfectant, which are useful when you not only need to disinfect an area, but also need to clean away material and residue that provide breeding grounds for new bacteria and viruses.

At SERVPRO, we are lucky to have our own chemists on staff to develop professional-grade products such as SERVPROXIDE.  It is designed to kill harmful bacteria, viruses, and mold on hard surfaces, and is also effective for sanitizing soft surfaces.  It is formulated for everyday use because it meets the lowest toxicity rating approved by the EPA.  It may be used around children, infants, pets (dogs and cats), and food preparation.  As a consumer you are now able to purchase it on Amazon so you have confidence in the cleanliness of your home or business.

SERVPRO of Muskegon has the training and professional-grade products to get the job done right!  Call us today, 231-733-7601

Be Ready When Disaster Strikes

2/22/2021 (Permalink)

SERVPRO Emergency READY Profile Logo Are you "Ready for whatever happens"?

No one ever plans on a disaster, but you can plan for it ahead of time.  Now is the time to ask yourself, "Are you ready for whatever could happen?"  The SERVPRO Emergency READY Profile gives you peace of mind, providing critical information needed to begin mitigation and recovery services, and serving as a quick reference of important building and contact information.

The SERVPRO Emergency READY Profile Advantage

  • A no cost assessment of your facility.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes SERVPRO of Muskegon as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

Call SERVPRO of Muskegon today to get started and be "Ready for whatever happens." 231-733-7601

Tips for Your Business When Dealing With Biohazards

2/15/2021 (Permalink)

Biohazard sign Call SERVPRO of Muskegon at the first sign of a biohazard contamination

Biohazard contaminants should be considered extremely dangerous as they can pose a serious health risk to you, your staff, and your customers.  Sewer backups, flood water, COVID-19 exposure, and bodily fluids are some biohazard scenarios that can affect your business.  SERVPRO of Muskegon has the training, protective gear, and specialized equipment necessary to safely clean and restore this type of contamination.

After any biohazard contamination in your business, your primary focus should be safety.  Is it safe to stay in your business?  Exposure to biological and chemical contaminants can pose serious health consequences.

What to do after a contamination:

  • Stay out of affected areas
  • Call emergency service personnel if the situation is life threatening
  • Treat all bodily fluids as if they are contaminated
  • Turn off the HVAC system if there is sewage damage

If your business bas been affected by a biohazard contaminant call SERVPRO of Muskegon at the first sign, we are Here to Help - (231) 733-7601

After a Fire

2/15/2021 (Permalink)

Basement after a severe fire Do's and Don'ts after a fire

A fire can leave behind soot, smoke damage, and a host of other problems.  Ceilings, walls, woodwork, carpeting, and floors will often need a thorough professional cleaning.  If your home or business suffers from a fire, it is important to take the appropriate steps to prevent further damage until your SERVPRO of Muskegon professionals arrive.  The following are a few tips to help reduce damage and increase chances of a successful restoration.

DO:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
  • Keep hands clean.  Soot on hands can further soil upholstery, walls, and woodwork.
  • Place dry towels or old linen on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer/refrigerator completely and prop doors open to help prevent odor.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks, and tubs to avoid freezing pipes and fixtures.

DON'T:

  • Do not attempt to wash any walls or painted surfaces without first contacting SERVPRO of Muskegon.
  • Don't attempt to shampoo carpet or upholstered furniture without first consulting us.
  • Do not attempt to clean any electrical appliances (TV sets, radios, etc.) that may haven been close to fire, heat, or water without first consulting an authorized repair service.
  • Don't consume any food or beverages that may have been stored close to fire, heat, or water, as they may be contaminated.
  • If the ceiling is wet, do not turn on ceiling fans.  Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
  • Do not send garments to the dry cleaner.  Improper cleaning may set in smoke odor.

If you have experienced a fire in your residence or business, called SERVPRO of Muskegon today, (231) 733-7601

Heating Safety Tips

2/10/2021 (Permalink)

Wood stove burning Safety first when using heating equipment

Winter in West Michigan means cold temperatures which leads to Michiganders using space heaters and fires to feel extra cozy in their homes.  According to the National Fire Protection Association (NFPA), one in every seven home fires and one in every five home fire deaths involve heating equipment.  Half of all home heating fires occur in December, January, and February.  NFPA has provided a few tips to help prevent you from becoming a part of those statistics:

  • Never use your oven to heat your home.
  • Keep anything that can burn at least three-feet away from heating equipment like the furnace, fireplace, wood stove, or portable space heater.
  • Turn space heaters off when leaving the room or going to bed.
  • Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
  • Test carbon monoxide and smoke alarms at least once a month.
  • Keep portable generators outside, away from windows, and as far away from your home as possible.

If you experience a fire in your home, call SERVPRO of Muskegon today, 231-733-7601.  We are Here to Help!

Tips for Removing Snow From Your Roof

2/9/2021 (Permalink)

Snow covered roof Don't forget about the snow on your roof!

Homeowners in Michigan take pains to clear off walkways and driveways during the winter.  When your focus is the snow on the ground it is easy to forget about the snow on your rooftop.  The combination of freshly fallen snow with the melting and refreezing of snow can place stress on the roof of your property.  If more than a foot of heavy, wet snow and ice have accumulated on your roof, you should remove it.

The following are tips on how to safely handle the rooftop snow removal process:

  • Never do it alone - hire a professional or get help from a neighbor/friend/relative
  • For pitched roofs, use a snow rake which you can find at hardware stores
  • Start removing snow from the edge and then work your way into the roof
  • Shave the snow down to two or three inches instead of trying to scrap the roof clean.  Doing so will let you avoid damaging your shingles or any other roof covering
  • Always remember that metal tools will conduct electricity when touching a power line and they can damage your roof
  • Shovel the snow from flat roofs and throw it over the side, away from the building
  • Keep gutters and drains clean and free of ice and snow

SERVPRO of Muskegon is Here to Help if you experience any water damage from winter issues, (231) 733-7601  

3 Categories of Water Damage

2/4/2021 (Permalink)

Lift pump malfunction If your home experiences water damage, SERVPRO of Muskegon is Here to Help!

Flooding in your home can cause serious damage.  Identifying the water damage category is the first step to water damage restoration, as not all water damage is created the same.  SERVPRO of Muskegon customizes our restoration process based on this information for an effective and timely recovery.

Category 1 - Clean Water

Category 1 water damage comes from broken pipes, an overflowing sink, or rainwater.  Health risks with category 1 water damage is low, provided you respond to the situation in less than 48 hours.

Category 2 - Grey Water

Some common sources of grey water are toilets, equipment discharges, chemical wastes like detergent, laundry, and soap.  Category 2 water damage can pose mild to severe contamination risks.  Grey water can promote microbial growth and the severity of the condition usually escalates with time.  Direct and indirect exposure to grey water damage can affect your personal health and property.

Category 3 - Black Water

Waters from sewers or water containing grease, oil, urine, etc are the main examples of black water.  This water type hoards bacteria, viruses, and other toxic allergens, which makes it contagious.  This type of water damage requires fast action to mitigate serious health risks.

No matter what kind of water damage you are dealing with, you can trust in SERPVRO of Muskegon to take care of your home quickly and efficiently.  Call us today, (231) 733-7601

Most Likely Household Appliances to Cause Water Damage

2/3/2021 (Permalink)

Inside a dishwasher We are Here to Help!

Certain appliances in your home can actually increase your risk of flooding.  Below are the top sources of water damage:

  • Hot Water Heater: 69 percent of failures are due to a leak or a burst.  A small investment in an annual inspection will help prevent leaks and the expensive repairs that come with it.  Be observant to corrosion and other factors as your heater ages and replace it every 10 years.
  • Refrigerator: The most common cause of a leaky refrigerator is the defrost drain having a freeze or clog.  You'll need to thaw the ice and flush your drain with hot water.  Improper sealing can cause excess condensation in an attempt to keep cool.  Check the rubber seals along the door to assure a tight close.  Also, your ice maker can become the ultimate mess maker, check the hose or waterline to assure they are connected properly.
  • Washing Machine: Leaks around or clamps in the water hose are a warning sign of future failure.  The six most common sites for washer leaks are the inlet connections, hose connections, center post gaskets, outer tub seal, air dome seal and the pump.  Make sure to do a monthly personal inspection on your hoses to look out for cracking, dryness or rust, leaving space between the machine and the wall for movement as the wash cycle is running.  Replace your hoses every five years despite their outward appearance.  Don't forget to follow your washing machine instructions and turn off the water supply when you leave home for vacation.
  • Dishwasher: When a dishwasher overflows, often the cause is simply that someone put too much detergent, or the wrong type of detergent, into the dispenser.  In other instances, the malfunction may be due to a faulty float switch assembly, a strainer clogged with food and detergent debris or one of many plumbing connections.  If your dishwasher is over nine years old it may be time for a replacement.
  • Toilet: Toilet overflows happen because they have a clogged drain or because the float is malfunctioning, which allows too much water into the tank.  If plunging doesn't solve the problem, the problem may be in pipes outside, which would require a professional plumber.

If you have experienced water damage in your home, contact SERVPRO of Muskegon, (231) 733-7601

The First 24 Hours; How Critical Are They?

2/2/2021 (Permalink)

Hourglass The first 24 hours is critical

Water or fire losses, even smaller incidents, can result in costly claims over time.  The longer moisture, smoke, or soot have to permeate contents and structural components, the more secondary damage one can expect.

Experience has shown that fast, appropriate action delivered with the first 24 hours can dramatically reduce secondary damage.  Smoke and soot have less time to chemically interact and damage or destroy contents, and moisture is prevented from spreading and breaking down structural components or promoting the growth of mold and mildew.

Offering 24-hour emergency services, SERPVRO of Muskegon is committed to responding to fire and water claims during the most critical time period following a loss, usually onsite in less than four hours.

The objective of critical response is to help return business owners' properties back to its preloss condition while also controlling costs.  SERVPRO of Muskegon can provide the emergency service, mitigation, cleanup and restoration experience and industry-specific technology to help you accomplish these goals.

Call SERVPRO of Muskegon today if you have experienced fire or water damage in your business, (231) 733-7601

Fire Extinguisher Safety Tips for the Workplace

2/2/2021 (Permalink)

Fire extinguisher hanging on brick wall Fire damage? SERVPRO of Muskegon can help!

According to OSHA, the most common emergency small businesses must plan for is a fire.  Fire extinguishers can be invaluable tools to help fight smaller fires in the workplace.

It is important for employees to know how to use an extinguisher properly and also know how to accurately assess a fire situation.

The PASS method is a simple training technique for fire extinguishers:

  • P - Pull the pin on the extinguisher
  • A - Aim the hose nozzle low toward the base of the fire
  • S - Squeeze the handle to release the extinguishing agent
  • S - Sweep the nozzle from side to side at the base of the flames until extinguished

Fire extinguishers are meant to handle only small fires.  If a fire becomes too large, or the environment becomes too dangerous, employees should know when and how to evacuate the area safely; and if appropriate, sound the fire alarm or call the fire department immediately.

SERVPRO of Muskegon is available 24/7 if your business incurs damage from a fire.  Call us at (231) 733-7601, we are Here to Help!

Drying Hardwood

1/21/2021 (Permalink)

Drying mat system set up in household kitchen SERVPRO drying mat system working hard

There is a misconception that when hardwood flooring gets wet, it must be removed because it is ruined.  Frequently, that is not the case.  SERVPRO of Muskegon has the tools and training to evaluate and dry out hardwood flooring.  We use specialized drying mat systems and balanced dehumidification to dry hardwood quickly, saving you the time and expense of flooring replacement.  When evaluating water damaged hardwood flooring, the length of time it has been wet is a critical factor.  If the flooring dwells in water for too long, it is possible for the boards to cup, warp, and possibly break.  Rapid response is critical to the success of saving hardwood.

When we respond to a water damage with affected hardwood flooring, we perform a preliminary inspection.  Which areas are wet?  How long have they been wet?  And specifically, how wet is it?  We use a combination of flooring extraction mats, and a powerful truck-mounted extraction unit to pull as much water out of the flooring as possible.  After that is done, we set up our drying equipment, and start the drying process.  We return to the site daily to monitor the progress of the drying, using meters specially designed for hardwood.  Once the moisture level in the wood reaches an acceptable level, the hardwood flooring can be inspected by a flooring contractor.

Looking to save your hardwood flooring from water damage?  Call SERVPRO of Muskegon, (231) 733-7601, we are Here to Help

Thermal Imaging

1/20/2021 (Permalink)

Room with water damage shown through a thermal imaging camera Thermal Imaging - Finding hidden water damage

Sometimes you might not know exactly what has been affected when you have a water leak.  That is where thermal imaging comes into play, showing the areas that are not seen as wet with just the naked eye.  A thermal imaging camera can detect slight temperature differences inside your home.  It detects where moisture has infiltrated walls, carpeting, etc.  The camera creates a visual map so that our technicians can pinpoint the location of leaks and moisture.  Brighter colors (red, orange, and yellow) indicate warmer temperatures (more heat and infrared radiation emitted) while purples and dark blue/black indicate cooler temperatures (less heat and infrared radiation emitted).  The thermal imaging camera detects the radiation in a way similar to the way an ordinary camera detects visible light.  It works even in total darkness because ambient light level does not matter.

Call SERVPRO of Muskegon at (231) 733-7601 for your emergency water damage cleanup.  We are Here to Help!

Fire Strikes a School in Muskegon, MI

1/18/2021 (Permalink)

SERVPRO technician on lift cleaning soot No ceiling is too high for our crew!

Last month, a school in Muskegon, MI experienced a fire from an exhaust fan in the ceiling of a bathroom.  SERVPRO of Muskegon was called out immediately to assess the damage.  The fire was put out with a small amount of water but the entire school had soot throughout on surfaces.

When you experience a fire in your business, the same and water damage from the firefighters' extinguishing efforts likely cause additional damage.  If you experience a fire loss in your business, here are some tips to better understand the fire restoration process:

  1. First Contact When you call us, you will be asked questions regarding the fire damage that will help us respond immediately with the appropriate team, equipment, and resources.
  2. Inspection and Fire Damage Assessment SERVPRO of Muskegon will carefully inspect the entire building, not just the immediate area, as sometimes soot and water can affect areas that are not always seen.  This step is crucial to developing the best plan of action.
  3. Immediate Board-up and Roof Tarp Service Fire damage can often compromise windows, walls, and roofs.  To maintain security and to protect against further damage, missing windows and walls are boarded up and damaged roofs are tarped.
  4. Water Removal and Drying (if water is present) The water removal process begins almost immediately, removing the majority of the water.  Most of the water occurs if pipes melt and leak, from sprinkler systems, or from firefighters' efforts to extinguish the fire.  We use dehumidifiers and air movers to remove the remaining water to complete the drying process.
  5. Removal of Smoke and Soot from All Surfaces We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.
  6. Cleaning and Sanitizing We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire with SERVPRO commercial grade cleaning products.  We can also remove several types of odors using industrial air scrubbers and fogging equipment.

If you have experienced fire damage in your business, call SERVPRO of Muskegon today, (231) 733-7601.

Winter Weather Preparation

12/16/2020 (Permalink)

Snow covered cottages Keep yourself and your home safe this winter.

Blustery winter weather is fast approaching.  SERVPRO of Muskegon knows about severe weather and have helped many families and businesses in the area mitigate storm damage over the years.

Being prepared for inclement weather and knowing the difference between Advisories, Watches, and Warnings can help you stay safe this winter.  The following are the definitions of various winter warnings from the Federal Emergency Management Agency (FEMA):

Advisory: issued when snow, blowing snow, ice, sleet, or a combination of these wintry elements is expected but conditions should not be hazardous enough to meet Warning criteria.  Be prepared for winter driving conditions and possible travel difficulties.  Use caution when driving.

Watch: issued when conditions are favorable for a significant winter storm event.  Heavy sleet, heavy snow, ice storms, blowing snow, or a combination of these events are possible.

Warning: issued for a significant winter weather event including snow, ice, sleet, blowing snow, or a combination of these hazards.  Travel will become difficult or impossible in some situations.  Delay your travel plans until conditions improve.

SERVPRO of Muskegon has a team of highly trained technicians on call 24 hours a day, 7 days a week, call (231) 733-7601, and we'll restore your storm damage, "Like it never even happened."

Here to Help

11/27/2020 (Permalink)

SERVPRO technician explaining to customer Our IICRC Certified technicians are Here to Help

If you have ever experienced a loss to your home or business, you know how worrisome it can be.  More often then not, one of the first things you want to know is how the situation is going to get resolved.  One of our main priorities at SERVPRO of Muskegon is that our customers know and understand exactly what we are going to do to restore their home or business. Our IICRC Certified technicians are trained to keep customers updated and answer any question they may have.  Since restoration can be a complex process, we want to ensure that our customers know exactly what we are doing and why we are doing it.  We will be with you every step of the way.

If you experience a loss to your home or business, we are Here to Help!  Your property will be in good hands; call SERVPRO of Muskegon so we can make it "Like it never even happened." 231-733-7601

Winter Weather Worries

11/27/2020 (Permalink)

Burst pipe Burst pipe from freezing temperatures

Winter weather can bring about more issues than just slippery roads and a driveway to shovel.  Living in Michigan we are at risk for frozen pipes, which can create a major disaster to your home or business.

Frozen pipes occur when exposed to cold weather, such as those outside your house, or in areas such as basements, attics, garages, or kitchen cabinets.  A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused from the backflow of pressure between the water source and the blockage.

If winter weather causes water damage to your home or business, SERVPRO of Muskegon is only a call away, (231) 733-7601!  Our IICRC Certified technicians have the knowledge, experience and equipment to restore your property "Like it never even happened."

October: Fire Prevention Month

10/1/2020 (Permalink)

Burned appliances from a grease fire Burned stove and fridge from the grease fire

October is Fire Prevention Month and The National Fire Protection Association (NFPA) sets aside a designated week each October to focus on fire prevention.  The 2020 theme is, "Serve Up Fire Safety in the Kitchen!" October 4th-10th.  The most common type of cooking fire is cooking left unattended.  So the number one rule of cooking is, STAY IN THE KITCHEN when cooking and be extra attentive if cooking with oil or at high temperatures.

This renter in Whitehall, MI had a tradition with his son every Sunday to cook chicken wings and watch football.  Warming up the oil on the stove they stepped outside on the patio for a bit.  Before they knew it, the grease had caught fire and the house was in flames.

According to the U.S. Fire Administration, always keep a lid nearby when you cook.  If a small grease fire starts in a pan, slide the pan lid over the pan, turn off the burner and do not move the pan.  Leave the lid on until the pan has cooled to keep the fire from restarting.

If you do experience a fire, call SERVPRO of Muskegon to thoroughly clean your home.  We're "Ready for whatever happens." (231) 733-7601

Advanced Technology and Techniques

9/14/2020 (Permalink)

Desiccant Dehumidifier at a Local Church Desiccant Dehumidifier at a Local Church

We have seen major advancement in technology and techniques used in the restoration industry the past few decades.  These advancements allow SERVPRO of Muskegon professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure and monitor moisture levels.

  • Infrared cameras can help detect water through a wall, ceiling, or floor making for a more thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of water from your property.

  • Submersible and gas-powered pumps for continuous pumping of high-level water.
  • Truck-mounted and portable extraction units efficiently remove water.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls and floors.  Proper drying helps to prevent swelling and warping of floors, walls and furniture.

  • High-speed air movers prompt moisture to evaporate at a faster rate.
  • Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Fire and water damage often cause strong odors.  The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

  • Air scrubbers remove airborne particles and contaminants.
  • Thermal foggers and deodorization agents control odors.

Sanitizing Agents, Germicides, and Anti-Microbial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

  • Deodorization products control odors from excessive moisture.
  • Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

If you have experience water damage in your residence or business, call SERVPRO of Muskegon today, (231) 733-7601

September is National Preparedness Month

9/1/2020 (Permalink)

National Preparedness Month As we continue to respond to COVID-19, there is no better time to be involved this September.

Each year, the Federal Emergency Management Agency (FEMA) designates September as National Preparedness Month to promote the importance of family and community disaster planning.  This year's theme is, "Disasters Don't Wait.  Make Your Plan Today."  FEMA provides easy-to-use disaster planning guidelines, while home and business owners both can take advantage of free tools like the SERVPRO READY app.  The app stores essential contact and property information electronically where it can be accessed with a mobile device in seconds if disaster strikes.  Local business owners can take an additional preparedness step by designating SERVPRO of Muskegon as their disaster mitigation and restoration provider.  Our SERVPRO professionals will conduct a no-cost assessment of the facility and assist the owner in completing a comprehensive Emergency READY Profile (ERP) to be stored in the READY app.

Ready to start your READY Profile?  Call us today, (231) 733-7601.

Preparation is Key

8/25/2020 (Permalink)

Tornado and Lighting Are you prepared for severe weather?

Severe weather can be a scary thing.  Preparation is key to staying safe and minimizing impacts.  The following are a few tips from the National Weather Service to make sure you are prepared when the next severe weather hits:

  • Be Weather-Ready: Check the forecast regularly to see if you're at risk for severe weather.  Listen to local news to stay informed about severe thunderstorm watches and warnings.
  • Sign Up for Notifications: Know how your community sends warning.  Some communities have outdoor sirens.  Others depend on media and smart phones to alert residents to severe storms.
  • Create a Communications Plan: Have a family plan that includes an emergency meeting place and other pertinent information.  Pick a safe room in your home such as a basement, storm cellar or an interior room on the lowest floor with no windows.
  • Practice Your Plan: Conduct a family severe thunderstorm drill regularly so everyone knows what to do if a damaging wind or large hail is approaching.  Make sure all members of your family know to go to the meeting place when severe thunderstorm warnings are issued and don't forget pets if time allows.
  • Prepare Your Home: Keep trees and branches trimmed near your house.  If you have time before severe weather hits, secure loose objects, close windows and doors, and move any valuable items inside or under a sturdy structure.
  • Help Your Neighbor: Encourage your loved ones to prepare for severe thunderstorms.  Take CPR training so you can help if someone is hurt during severe weather.

If your home or business has experienced damage from a severe storm, call SERVPRO of Muskegon today, (231) 733-7601.

A New Clean

8/25/2020 (Permalink)

Certified: SERVPRO Cleaned Shield Make sure your customers know that you were Certified: SERVPRO Cleaned with our window shield

The COVID-19 pandemic has changed what it means to be clean.  This is why SERVPRO launched Certified: SERVPRO Cleaned.  It is a defensive cleaning program that we offer to commercial locations to address the current COVID-19 global pandemic.  It is a level of clean that goes far beyond janitorial or carpet cleaning.  It is a proactive viral pathogen cleaning.  When you choose Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you've selected a higher cleaning standard.

Many local municipalities are being proactive and have us fog their facilities weekly with our SERVPROXIDE, which is a hospital-grade disinfectant that has demonstrated effectiveness against similar viruses.

We are here to help your business reopen as soon as possible; call us for a consultation today, (231) 733-7601.

Gas Stove Safety

6/15/2020 (Permalink)

Although electric stoves are becoming popular, many homeowners still have gas stoves. When using a gas stoves, there are a variety of things you can do to ensure safety. Make sure that the flame is only on when you are cooking. If there is nothing on the stove, the burner should be off. Regularly clean your stove to prevent food buildup and a possible fire hazard. Make sure you use the right utensils that are designed for stoves. Monitor the carbon monoxide that your stove produces. Be careful when cooking and use oven mitts and other safety tools. Regularly check for gas leaks. Keep flammable objects away from your gas stove. Have a fire extinguisher handy should something happen. Install smoke alarms to warn of any accidental fires. Install a range hood to allow proper ventilation. Always make safety a priority!

Cleaning Your Fireplace

6/3/2020 (Permalink)

Now that winter is over, many individuals are starting to clean their fireplace. When doing this, there are multiple things that you should take into account. First, you should make sure that the fireplace is cool. If you have had a fire recently, it is best to wait at least a day before cleaning the ash and soot out. This can prevent you from getting burnt or starting an accidental fire. Before you begin cleaning, be sure to lay down a towel at the base of the fireplace. This will prevent ash and soot from getting on your carpet. When you empty the ash into a waste bin, do so gently to prevent it from flying around. Once everything is clean and disposed of, consider vacuuming the carpet and upholstery. This will remove any sneaky ash that found its way out.

Hailstorm Tips

6/3/2020 (Permalink)

We can experience a wide variety of severe weather in Michigan. It may not be super common, but thunderstorms often accompany hailstorms. Hailstorms are known to knock out power, so it is always best to have a plan in place. This includes having a survival kit with flashlights, a radio, water, etc. It is always best to be aware when severe weather is coming as well. Pay attention to future forecasts and always prepare for the worst. When a hailstorm is approaching, go indoors and remain inside until the storm has passed. If you have a garage, it is best to move vehicles inside as well. Also, keep pets indoors as hail can widely vary in size. When the storm has passed, be sure to check your roof for any damage. You do not want surprise water damage when the next storm rolls through! 

How To Prevent Backups

5/27/2020 (Permalink)

Water and sewer backups are very common and can leave many homeowners with thousands of dollars worth of damage. Although backups are unavoidable in some cases, there are things that you can do to lower your chances of experiencing one. Here are six tips that could save you from breaking the bank:

  • Maintain your sewer lateral
  • Dispose of grease properly
  • Dispose of paper products properly
  • Consider plastic piping
  • Correct illegal plumbing connections
  • Consider a backwater prevention valve

If you do experience a water or sewer backup, it is important that you address it as soon as possible. Although the backup itself will be costly, the amount of damage it produces racks up very quickly if the cleanup doesn't take place in a timely manner. Our crew knows that time is of the essence and has the equipment and experience to help!

SERVPRO of Muskegon- 231-733-7601

Severe Weather Preparation

5/26/2020 (Permalink)

Here in West Michigan, we can experience some pretty severe storms in late spring, early summer. Although we may not experience the magnitude of severe weather like other parts of the country, we have our fair share of bad storms. That is why it is important to always be prepared for severe weather. For starters, always be weather ready. Check the forecast on a daily basis so that you know if severe weather is on its way. If available, sign up for local notifications. Many cities and towns have warning systems that will alert you when severe weather is immanent. Always be sure to have a plan in place and a designated room for your family to take shelter in. It is easy to panic in chaotic situations so be sure to prepare with severe weather drills so that every family member knows what to do. 

Pre-Flood Safety

5/26/2020 (Permalink)

If you have been watching the news recently, you are likely aware of all the flooding that Michigan has experienced. Many residents are experiencing flooding for the first time. It is always important to be prepared for flash floods. In the event of a disaster, always have at least one emergency contact. This person should be the individual you regularly check in with, knows your location, and is aware of a safe location to meet up. It is also important to have plenty of supplies. The recommended amount is at least 3 days of food and water. If you are stranded due to a flood, you always want to have what you need to survive. If you are able to evacuate before a flood strikes, have a route in mind. Always know the quickest and safest way to get to high ground. If time allows, prepare your home before evacuation such as placing sandbags around the perimeter. It never hurts to limit the damage. If you live in a flood prone area, be sure to purchase flood insurance as it is typically not included in a standard homeowner's policy. Once everything is packed and prepared, always evacuate if possible.

Muskegon County State Of Emergency

5/21/2020 (Permalink)

It is not uncommon to experience water damage due to spring storms. Each year we have an uptick in water damage calls since the water table is still high due to the winter thaw. This year has definitely been different though. Many individuals who live in flood prone areas can agree that even starting last fall, the water table was really high and they would experience flooding with even minor rain storms. This spring has brought some severe storms that have left many homeowners dealing with more flooding than they have ever experienced. The flooding is so severe that local authorities have declared a state of emergency. Community members who have been affected by flooding can contact the county’s Department of Emergency Management by sending their name, address and cell phone number, along with any pictures of damage to their property, to em@co.muskegon.mi.us.

Campfire Safety

4/23/2020 (Permalink)

It is becoming that time of year where campfire season is upon us. When having a fire, there are many different things that you should be cautious of. We have worked numerous fire damage jobs over the years that are the result of homeowners making campfire safety mistakes that resulted in severe home damage. Fire is extremely dangerous and should be taken seriously with precautions in place. Here are some tips to help prevent you from experiencing a disaster:

  • Make sure there are no burn bans and that it isn't too windy
  • Dig a pit away from overhanging branches
  • Circle the pit with rocks
  • Stack extra wood upwind and away from the fire
  • Never leave a campfire unattended
  • Keep a bucket of water and shovel nearby

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (231) 733-7601

Spring Storm Tips

4/23/2020 (Permalink)

Each Spring in Michigan, there tends to be at least a couple severe thunderstorms. Now that winter is over, it is important to make sure that you are prepared for these events when they do occur. Do not wait until the last minute to make sure that you have the necessary supplies. Here are some tips to help prepare you for severe thunderstorms:

  • Always keep a battery powered radio in the home and check the batteries regularly
  • Keep multiple flashlights easily accessible
  • Keep a supply of candles on hand
  • As a safety precaution before leaving the house on vacation, unplug all electrical appliances except for lights connected to automatic timers
  • If you live in a storm-prone area, nail down roof shingles or use adequate adhesive to keep them from blowing off in a violent wind. For roofs with shingles that are not the seal-down type, apply a little dab of roofing cement under each tab
  • Keep extra food and water on hand
  • Have a good shelter location for very severe storms

Make sure that you are prepared for whatever mother nature sends your way!

Safety Is Key

4/16/2020 (Permalink)

When it comes to running a clean and safe business, sanitation should be one of your highest priorities. In these uncertain times, you can never be too safe. Our crew is experienced in commercial sanitation and use EPA approved products and follow CDC guidelines to ensure that proper sanitation procedures are met. Whether it be just basic preventative cleaning, or biohazard sanitation, we got you covered. If you are regularly cleaning your facility to protect the health of your employees, here are some focus spaces mentioned by the CDC:

  • Kitchen/Food Areas
  • Bathrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpet/Rugs
  • Stair Handrails
  • Elevators
  • Fitness Equipment

Any areas within your business that receive heavy traffic or regular interaction should be sanitized regularly. If you have any questions regarding our sanitation services or the products that we use, call today!

SERVPRO of Muskegon: 231-733-7601

Preventative Maintenance

3/16/2020 (Permalink)

There are many preventative maintenance steps that you can take to help prevent water damage. 

Toilet:

  • Be patient after you flush to ensure that an overflow isn't imminent
  • Twice a year, inspect a toilet’s components, such as the fill, supply, and flush valves, and the supply line. Make sure you can turn off the supply. If you have older screw type valves that are hard to turn or start leaking, consider replacing them with simpler ball valves that are easy to shut off quickly

Water Heater:

  • Get an annual inspection from a plumbing professional including the shut-off valve and all piping. Signs of broken valves and loose or wet joints and rust are a sign that more severe damage is coming

Washing Machine:

  • Inspect your supply line hose regularly to look for signs that it is ready to fail 
  • Replace supply lines every 5 years

Plumbing:

  • Never pour grease down your drain
  • Call a professional if you notice signs of a plumbing problem

Coronavirus Safety

3/13/2020 (Permalink)

The World Health Organization has officially declared the Coronavirus a pandemic. In light of this situation, we have developed specific steps to assist with managing the illness. Our crew can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building. The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. Do not hesitate to reach out if you have any questions or if we can help in any way.

SERVPRO of Muskegon: 231-733-7601

For additional information regarding COVID-19, please see the following links:

https://www.cdc.gov/coronavirus/2019-nCoV/summary.html


https://www.cdc.gov/coronavirus/2019-ncov/about/transmission.html


https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html


https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html 

Document Your Utilities

2/24/2020 (Permalink)

There is a wide variety of responsibilities that goes into owning a business. One of which is knowing your facility inside and out. There are times that you will not be onsite to assist should something go wrong, so it is crucial to have all the important information about your facility organized. It is not uncommon to speak with a business owner who does not know the location of the main water shutoff, gas shutoff, electric shutoff, etc. Knowing this information can help mitigate a loss immensely. If a pipe break causes your business to flood, mere seconds are costly. Make it a priority that managers, maintenance personnel, and other employees know where the utility shutoffs are and who they need to call should something happen.

Leaky Appliances

2/24/2020 (Permalink)

Water damage that tends to be one of the least noticeable is when an appliance is leaking. An appliance leak can go unnoticed for months causing serious damage to your home. Unfortunately it is not only water damage that you have to be concerned about, but also the mold that it can produce. If you discover a leaky appliance, it is very important to know whether or not it has produced mold. If you smell a musty odor around the affected area, it is likely that mold growth has begun regardless of whether it is visible. Mold does not need light to grow so it is common to find it in damp and dark areas. Moisture and mold that is left unresolved can result in severe structural damage.

What Can You Handle?

2/24/2020 (Permalink)

When speaking with local businesses throughout Muskegon, the focus of discussion is often water and fire damage. We often hear the phrase "We handle all our stuff in-house". Although well prepared and well funded maintenance crews are able to manage most scenarios, there are times when a loss can just be too much. That is where we come in. Our highly trained team of technicians have the experience and equipment to perform even the most extensive restoration jobs. Much of these large scale disasters require specialty restoration equipment that most maintenance teams do not have on-hand. That is why we encourage local businesses to have a go-to restoration company that can help in their time of need. A loss tends to happen at the most inconvenient times and action is often required immediately.

Dryer Fires

2/24/2020 (Permalink)

Believe it or not, clothes dryers are a real fire hazard. There are approximately just under 3,000 clothes dryer fires in the US per year. Luckily, there are some precautions that you can take to help prevent such a disaster. 

  • Have the dryer professionally installed. The technicians who install the appliance tend to be knowledgeable about the units and familiar with most of the manufacturing recommendations.
  • Have the dryer regularly serviced. Failure to clean the dryer properly is the leading cause of dryer fires. Much of this is ensuring the lint trap and surrounding area is clean and the venting system is inspected.

Dryers are one of the most dangerous appliances and need to be regularly maintained. If you have not serviced your dryer in multiple years, it should be high on your priority list.

The Dark Side Of Candles

2/24/2020 (Permalink)

Most homeowners burn candles on a somewhat regular basis. No matter how much you enjoy the aroma and ambiance, candles are a real danger for multiple reasons. The first is obviously a fire risk. You should never burn candles near flammable materials and should always keep them out of reach of children and pets. The second, less obvious danger, is soot damage. A smoldering candle has the ability to do some serious damage. Soot, which is chiefly made up of carbon, can coat your walls, carpet, furniture, blinds, drapes, contents, and more. It also has the ability to enter the ventilation system and blow throughout your home. If a smoldering candle has left you with soot damage, it is important to not attempt to clean it yourself. Incorrect cleaning of soot can result in further damage.

Restaurant Fires

2/20/2020 (Permalink)

If you are a restaurant owner, you fully understand the fear of experiencing a fire. Whether large or small, it can easily put you out of commission for an extended period of time or even shut your doors for good. With your business heavily relying on being open to the public, we make it our priority to get you back running as quickly as possible. We have experience restoring all different sized commercial properties after a fire loss. We ensure that you will stay informed every step of the way to make the process as smooth as possible. No job is too big or small for us to handle. We always make sure that our customers are both safe and satisfied when our work is completed.

Musty Smell

2/20/2020 (Permalink)

There are a variety of ways that moisture can get into your facility. Unfortunately, some moisture isn't easily detected until you discover the presence of mold. Mold can primarily be discovered through visibly seeing it or smelling a musty odor. If you own a business of any kind, it is always a priority to ensure the safety of your customers. Mold has the ability to grow very quickly after experiencing water damage and should be addressed immediately. If you are unsure what is causing the mold, we can often times assist in that as well. Our technicians have the tools and experience to discover the presence of hidden moisture that could be the root of the problem. If mold is discovered in your facility, trust the professionals to successfully remediate it. If not performed correctly, mold can easily spread and become a larger problem.

Below Freezing Dangers

2/11/2020 (Permalink)

It is winter in West Michigan and that means there are a variety of things that could go severely wrong and cause damage to your home or business. One of the most common issues are frozen pipes. Here are the pipes that are most likely to freeze:

  • Pipes that run outside
  • Water supply pipes in unheated interior areas like basements, crawl spaces, attics, garages, or kitchen cabinets
  • Pipes that run against exterior walls that have little or no insulation

It is important to keep an eye on areas that house these pipes throughout the winter to ensure there are no issues. If you fear that you are at high risk for frozen pipes, add extra insulation to your home as well as insulation around the pipes themselves. The cost to prevent frozen pipes is minor compared to the damage they can produce. 

Discovering Water Damage

2/3/2020 (Permalink)

There are many different ways that water can gain access to your home. Whether it is coming from outside or inside, discovering it isn't always as easy as one would think. Moisture has the ability to go unnoticed for days, weeks, or even years. By the time it is actually discovered, extensive damage has most likely already occurred. If you have any reason to believe that your home has experienced water damage (smell, warped wood, etc.), call us immediately. We have a variety of tools including moisture detectors, thermal imaging cameras, and more to discover where the moisture is coming from and how extensive the damage is. The odds of being able to restore rather than replace are a lot higher if the damage is discovered sooner.

High Water Table

2/3/2020 (Permalink)

Water tables can become elevated when they receive more water than they drain off. This is often the result of unusually high amounts of precipitation. With 2019 being the wettest year in West Michigan history, many individuals are experiencing flooding resulting from high water tables. With it only being mid-winter, it could be until mid-summer before we begin to see a decline. If you live in an area with a high water table, it is important to check your basement regularly. The water table can fluctuate fairly drastically at a quick rate and cause flooding at any time. To prevent extensive damage to your home, it is important to discover the flooding as quickly as possible. If you have water damage, we are here to help!


Call Us Today – (231) 733-7601

Water vs. Wood

1/27/2020 (Permalink)

Water can do more damage than one could possibly imagine. Which is the reason why we encourage our customers to contact us immediately when they experience a loss. Many individuals do not take into the consideration what standing water and high moisture levels can do to both wooden structure and contents. We have seen numerous people lose valuable wooden furniture, cabinets, dressers, and more to water damage that wasn't addressed immediately. In some cases, we are able to restore wooden items damaged by water. The less amount of time it is exposed to water, the better the chances are. Our experienced crew of restoration professionals understand how time sensitive losses are and can help with your loss day or night.

Have Water or Flood Damage?
Call Us Today – (231) 733-7601

Dangers Of A Mild Winter

1/27/2020 (Permalink)

Weather is a huge factor when it comes to the chances of you experiencing water damage to your home or business. Many individuals view a mild winter as good; however, that is not always the case. A winter of a rain snow cycle brings with it a variety of challenges. First of all, it is the recipe for an ice dam disaster. The melting and freezing often results in ice buildup on the eaves of your home. This, more times than not, results in water backing up under the shingles and creating a roof leak. If your gutters are not draining properly, it can also add to severe ice dams as well as result in damaged gutters when the water freezes and expands. Always keep an eye out around your home for possible water damage.

There For You When Disaster Strikes

1/21/2020 (Permalink)

When it comes to owning a business, one of the most important contacts to have is a go to restoration company. Business owners and maintenance personnel often times feel that they have the equipment and manpower to handle any loss they could experience. When disaster strikes, it is easy to get overwhelmed and realize that you need help. If a restoration job is not performed correctly or in an adequate amount of time, your facility could experience significantly more damage. Having a go to restoration company is something that you tend to not consider unless you have experienced a loss in the past. We are available 24/7 and have the ability to help whenever disaster strikes. We make it a priority to help our customers whenever they are in need.

Winter Storms Have Arrived

12/20/2019 (Permalink)

Winter storms can bring a variety of concerns to home and business owners alike. Many individuals who have experienced storm damage in the past can attest to it often being very costly. That is why it is important to take proper precautions to prepare for the winter season. Winter in West Michigan typically brings a variety of snow and ice storms. Large quantities of ice on the eaves of structures creates ice dams and often results in water damage to your home or business. Ice storms have the ability to create large scale power outages and cause pipes to freeze. Take the time to make sure that you have plans in place should a winter storm put you in a tough spot. If your home or business experiences a loss, we are here to help.

SERVPRO of Muskegon: 231-733-7601

Holiday Season Safety

11/18/2019 (Permalink)

It is that time of the year again! The temperatures are dropping, the snow is flying, and it is time to start decorating for the holiday season. We all like to have our house looking colorful and festive, but do not think about the safety concerns that come along with it. Here are some tips to protect your family and home this year:

  • Inspect all electrical decorations for damage before use.
  • Do not overload electrical outlets.
  • Never connect more than three strings of incandescent lights.
  • Water your tree daily.
  • Keep combustible decorations at least three feet away from heat sources.
  • Protect cords from damage.
  • Check decorations for certification label.
  • Stay in the kitchen when something is cooking.
  • Turn off, unplug, and extinguish all decorations when going to sleep or leaving the house.

Have a safe and wonderful holiday!

Preventing Frozen Pipes

11/4/2019 (Permalink)

The temperatures are beginning to drop below freezing, which means that frozen pipe season is upon us. Many homeowners in West Michigan fall victim to frozen pipes and experience thousands of dollars worth of damage. Here are some ways that you can prevent your pipes from freezing:

- Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing.

- Let the cold water drip from the faucet.

- Even when away, keep the heat on in your home.

- Add insulation to attics, basements, and crawl spaces.

If you do experience a frozen pipe, turn the faucet on and apply heat to the frozen section of the pipe. Continue to thaw until full water pressure is restored. If you are unable to locate the frozen area or unable to thaw the pipe, call a licensed plumber.

Gutter Cleaning Tips

10/29/2019 (Permalink)

When it comes to fall projects, cleaning your gutters should be high on the priority list. This can prevent multiple issues such as roof leaks and broken gutters from frozen water. Here are some tips for cleaning your gutters:

1. Always make sure that your ladder is placed on a sturdy surface.

2. Wear the appropriate attire since cleaning gutters is a dirty job.

3. Use the right tool for the job. A small, plastic gutter scoop often works best. A child's sandbox shovel or old plastic kitchen spatula are good alternatives.

4. Spread a tarp underneath your workspace to collect the gunk that you remove from the gutters.

5. Once the debris has been removed, use a garden hose to flush the gutters and downspouts.

6. Repair any sagging metal.

These tips will help your gutters be winter ready!

Puffback Season

10/7/2019 (Permalink)

If you are a homeowner, you are probably familiar with puffbacks. With the temperatures in West Michigan beginning to drop, homeowners are starting to fire up their furnaces to keep warm. A puffback occurs when a furnace or boiler does not ignite properly and allows oil or gas vapors to build up in the ignition chamber. When it finally ignites, this creates a puffback and can blow smoke throughout your home. Puffbacks, especially from oil-firing equipment, make for a very messy cleanup. If you experience a puffback, do not attempt to clean it yourself. Our technicians have experience cleaning puffbacks safely to prevent further damage to your home. We will ensure that you understand the process every step of the way and make it "Like it never even happened."

Candle Safety

10/7/2019 (Permalink)

With colder weather making its way to West Michigan and the holidays approaching quickly, we all love lighting our favorite fall candles. What many individuals do not consider are the dangers that come along with having them in the home. There are three primary safety tips for candles:

  1. Never leave a burning candle unattended. If you have to leave the house for any reason, be sure that the candle is blown out before departing.
  2. Never burn a candle on or near anything that might catch fire. Be sure to keep candles away from items such as curtains, towels, paper towel, tissues, and more.
  3. Keep candles our of the reach of children and pets. This will help prevent accidental burns as well as knocked over candles that can result in a fire.

Emergency Ready Profile

10/7/2019 (Permalink)

When it comes to commercial facilities, many individuals do not realize how important it is to be aware of where your utility shutoffs are. If you have never experienced a broken pipe, gas leak, electrical malfunction, or more, knowledge of your utility shutoffs might not be very high on the priority list. When something does occur, minutes can easily turn into thousands of dollars of damage. To ensure that our customers are prepared for what might happen, we create complimentary Emergency Ready Profiles. This free service is a tool that will house all the important information about your facility. A representative from our franchise will come in and take pictures of your utility shutoffs, write down locations, collect vendor information, and more to all be housed in an online profile. This profile can be accessed via desktop computer, laptop, mobile app (iPhone & Android), and even printed off. If you are interested in this free service for your business, give us a call at:

231-733-7601

Understanding The Process

9/9/2019 (Permalink)

There are a variety of worries one can have when experiencing a loss to their home or business. Probably the most common worry is "How is this situation going to get resolved?" We understand that the best way to put our customers at ease is informing them on what, how, and why. We make sure that they know what we are going to do, how we are going to do it, and why we are doing do it a specific way. This makes sure that our customers know what to expect when the job is finished. Since restoration is a complex process, our technicians take the time to answer any questions that the home or business owner may have. We want our customers to know that their property is in good hands! 

Be Prepared

9/4/2019 (Permalink)

What is worse than experiencing a loss to your home or business? Experiencing a loss and not being prepared. Although we do not like to think about it, we need to understand that anything could happen to our home or business at any given moment. Do you have quick access to contractor contact information? Do you know what steps to take when experiencing a loss? All of these are questions you should be asking yourself before something happens to ensure that you are prepared. During a loss, things can easily get chaotic and may leave you confused and not knowing what to do. As a business owner, the amount of loss time easily stems from how prepared you are to handle these sorts of things. We encourage all customers to ask yourselves the question "What would you do if...". Be prepared for whatever might come your way.

High Winds

8/5/2019 (Permalink)

With summer storms often come straight line winds. Straight line winds, similar to a tornado, have the ability to cause serious structural damage. Fallen trees and large branches can easily puncture a roof. We have dealt with many cases in which a home has suffered roof damage during a storm resulting in large amounts of water pouring into the home. If your roof suffers damage during a storm, get it repaired as soon as possible. The longer the roof remains damaged, the more likely you will need water restoration. Once the roof has been repaired, ensure that no water has found its way into your home. Moisture has the ability to seep into drywall and other areas that are undetectable without professionally equipment. If you feel that your home or business has experienced water damage, call today!

Have Water or Flood Damage?
Call Us Today – (231) 733-7601

There When You Need Us

8/5/2019 (Permalink)

When you are in need of restoration services, time is usually of the essence. We are here to help. With our years of restoration experience, we have extensive knowledge on the damage that can occur if specific situations are not addressed immediately. Water can quickly make its way through levels of a building, wick into drywall, begin generating mold growth, and more. When you need somebody NOW, we are here to help. We have somebody on call 24/7 to ensure that you get to speak to a real person and can receive immediate response if necessary. It is not uncommon for disasters to strike at the most inconvenient times. If that is the case, we are just a call away. We truly are faster to any size disaster.

Home Fire Safety

8/5/2019 (Permalink)

Many individuals do not consider how important it is to be adequately equipped for a house fire until they have experienced one. A very important piece of home fire safety is having smoke alarms. Not only is it important to have smoke alarms, but to also ensure that they are working properly. Smoke alarms should be installed in every bedroom and outside sleeping areas. It is recommended that you test your smoke alarms at least once a month. A smoke alarm being present will do no good if it is not working. Replace your alarms every 10 years. Smoke alarms are relatively inexpensive and well worth the lives they can save. It is also very important to ensure that everyone in the home knows the alarm sound and what to do should they hear it. Protect yourself and your family by investing the time and money into smoke alarms.

Storm Safety

6/28/2019 (Permalink)

When it comes to thunderstorms, especially those with a large amount of lightning, things can easily become dangerous. That is why the CDC offers some great tips on how to exercise proper safety during storms. If it begins to storm, try to postpone your trip or activity and head indoors to an enclosed shelter. They also highlight the 30-30 rule which means that after you see lightning, start counting to 30. If you hear thunder before you reach 30, go indoors. Suspend activities for at least 30 minutes after the last clap of thunder. Even being indoors still has some safety risks during violent thunderstorms. One of the main things to remember is to stay away from concrete floors and walls. Lightning has the ability to travel through any metal wires or bars in concrete floors or walls that can result in serious injury. Exercise storm safety at all times!

Post-Fire Odors

6/27/2019 (Permalink)

Summer time is here and many of us will enjoy a nice evening next to a campfire at some point. Ever realize just how strong of an odor the smoke has left on your clothing? Now imagine that odor being throughout your entire home. When a house fire occurs of any magnitude, it is devastating. Even if there is not a large amount of structural damage, smoke and soot can leave you feeling helpless and overwhelmed. Luckily, we are here to help! Our technicians have the training and equipment needed to restore your home to pre-fire condition. We will keep you informed along the whole process on what we are doing and what it will result in. If your home is in need of a post-fire deodorization, give us a call!

SERVPRO of Muskegon: 231-733-7601

Summer Storm Damage

6/3/2019 (Permalink)

It is not uncommon for us to experience a large amount of violent thunderstorms throughout the summer months. There are a variety of different unfortunate events that can result in serious damage to your home when these storms occur. Strong winds can bring down trees and large branches that can easily produce roof damage. Power outages can result in flooded basements for homes whose sump pump doesn't have a battery backup. Heavy rains can result in downspout backups that have the ability to pool up and get under shingles. Cracks in your foundation can result in flooding if the water table rises too high. With all of these risks and more, make sure that you are prepared. If you experience storm damage, we are here to help!

Are You Storm Ready?

6/3/2019 (Permalink)

With the violent summer storms that we can experience at any time, it is important to make sure that you are storm ready. Many people do not take into consideration the situation that a violent storm can put them in. A loss of power can result in lack of fresh water, air condition, heat, and more. When these situations occur, it is important to make sure that you are prepared. Always have flashlights, fresh water, non-perishable food, a radio, a portable phone charger, and more. Take the time to create a checklist and storm plan with your family so that you are never caught off guard. Ensure that your children know where to go in case of a tornado emergency. You can never be over prepared, but you can be under prepared.

Have Your Radio Ready

6/3/2019 (Permalink)

There is not many common situations more unsettling than experiencing a violent thunderstorm and not knowing what is going on. When thunderstorms occur, power outages tend to shortly follow. Many of us do not realize the inconvenience that a power outage creates. Unless you are running a generator, in a blink of an eye you lost heat/air condition, water if you have a well, television, internet, and more. This can leave you feeling scared and helpless with no idea what is going on or when the storm will be over. Even though today's technology is able to keep us well informed in most situations, it is always important to have a portable radio nearby to keep you updated. Having access to local weather radio can be a lifesaver if all else fails.

Storms Flood Basements

6/3/2019 (Permalink)

Many homeowners throughout Muskegon County will experience water damage to their basement during the summer storm season. This could be anywhere from cracks in your foundation, sump pump failures, high water tables, and more. Heavy rain produced by these storms can spell bad news for a lot of homeowners who regularly experience water damage. If you begin to notice water/moisture in your basement, do not hesitate. Water damage can easily turn into mold issues and drastically increase the cost and time of restoration. Most people agree that a home is one of the largest purchases that you will make in your lifetime. Let us help you take care of your investment should you experience a loss. We can make it "Like it never even happened."

Smoke Alarm Safety

5/6/2019 (Permalink)

If there is one thing that many of us do not set as a priority on our "To-Do" list but should, it is checking our smoke alarms. Individuals who have never experienced a house fire do not take preventative measures as seriously as those who have. Smoke alarms that are properly installed and maintained play a vital role in reducing fire deaths and injuries. If there is a fire in your home, smoke spreads fast and you need smoke alarms to give you time to get out. According to the National Fire Protection Association, here are some things you need to know:

  • A closed door may slow the spread of smoke, heat and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home.
  • Smoke alarms should be interconnected. When one sounds, they all sound.
  • Large homes may need extra smoke alarms.
  • Test your smoke alarms at least once a month.
  • Today's smoke alarms will be more technologically advanced to respond to a multitude of fire conditions, yet mitigate false alarms.
  • When a smoke alarm sounds, get outside and stay outside.
  • Replace all smoke alarms in your home every 10 years.

Commercial General Cleaning

4/25/2019 (Permalink)

Is your commercial facility in need of a deep clean? Luckily, we got you covered. Many facility owners realize that due to contents, structural materials, etc. they are not able to simply hose down the inside of their building without causing serious damages. Taking trained employees off their jobs to hand clean your facility can really cut into revenue.

Our technicians have experience cleaning large commercial facilities by hand to ensure that no damage is done and your building is left looking flawless. We have the equipment needed to successfully clean a variety of different surfaces and structures.

If you have recently acquired a new facility or looking to get rid of years of dust and grime in your business, we are the company for you.

Have Questions? Call Today – (231) 733-7601

April Showers

4/5/2019 (Permalink)

The good news is that spring is officially here! Coming with it is often times a large amount of rain. Even though you probably spent a good chunk of time cleaning out your gutters in the fall, it is very important to give them a quick inspection in the spring as well. The reason behind this is that it is not uncommon for melting snow and rain to push any kind of debris accumulated over winter towards the downspouts. Once these are clogged, water is no longer able to safely drain from your gutters. If water begins to back up and become stagnant, it has the ability to get under the shingles and create a roof leak. It is also very important to make sure that the water draining from your downspout is not pooling up right next to or against the house. This has the ability to create additional water damage if there are any cracks in your foundation. Inspecting your gutters and downspouts may take a little time, but could save you thousands down the road.

Spring Fire Season

3/25/2019 (Permalink)

It is officially that time of the year again. The spring fire season can be very dangerous and not something to be taken lightly. With trees bare and sunlight drying out sticks and leaves, debris burning can easily get out of hand. If your yard is littered with fallen sticks from winter storms, consider waiting until summer to do any controlled burning. With leaves being dried out, they are highly flammable and can easily become airborne if breezy. Flaming leaves that go airborne are very likely to start more fires that may become uncontrollable. Debris burning is one of the most common causes of wildfires according to the United States Department of Agriculture Forest Service. Please obey any fire restrictions and be smart when burning debris.

Self Drying Dangers

3/25/2019 (Permalink)

The water table tends to rise drastically in the spring with snow thawing and heavy rains. When this happens, it is not uncommon to experience a flooded basement. It can be difficult to differ between something that can be self-resolved, and something in need of professional attention. If this is a question you find yourself asking, it is best to go with the latter. A variety of issues can arise from attempting to self dry your home after experiencing water damage. If the moisture is not dried quick enough, there is a large possibility that you could experience mold. If the moisture is dried in an adequate amount of time, but a dehumidifier is not set up, mold could begin to grow as well. When it comes to water damage and its ability to quickly turn into a mold issue, call the professionals. It is better to be safe than sorry.

SERVPRO of Muskegon: 231-733-7601  

Overloading Outlets

3/25/2019 (Permalink)

With spring cleaning and remodeling taking place, there is a certain tool that comes in handy when extra outlets are needed: Power strips. Although they are helpful, they can pose a serious fire risk. We are often times not worried about how much power we may be drawing through a single outlet. With many homeowners living in 30+ year old homes, the power outlets are not capable of handling the usage of modern day technology. Major appliances such as dryers, air conditioners, refrigerators, etc. should always be plugged into their own outlet due to their heavy power usage.

Look for these signs that your electrical system may be overloaded:

- Lights flicker or dim

- Circuit breakers trip or fuses blow regularly

- Cords or wall plates are warm or discolored

- Crackling, sizzling or buzzing is heard from outlets

If you notice any of these signs, reduce electrical usage and have your home inspected by a professional. Do not fall victim to an electrical fire. 

Checking Newly Acquired Facilities

3/4/2019 (Permalink)

Many businesses, if successful, will begin to acquire new facilities as they expand and grow. Sometimes this means building a new structure, and other times it means gaining ownership of an already existing one. Many businesses that acquire existing facilities with plans to remodel discover that their facility may have water/mold damage. This is not uncommon when a facility has sat vacant for some time. When a situation such as this occurs, it is important that the new owner takes proper precautionary measures. Our highly trained team of technicians have experience working with vacant facilities. If your business has recently acquired a building that you fear has experienced water/mold damage, call SERVPRO of Muskegon. We make it our priority to ensure the health and safety of our customers.

SERVPRO of Muskegon: 231-733-7601

Frozen Pipes In West Michigan

3/1/2019 (Permalink)

During the winter season in West Michigan, is not uncommon for homeowners and business owners to experience frozen pipes. When a pipe freezes and bursts, quick action is required. Be sure that you check your basement and crawlspace regularly during the winter to ensure that no broken pipes have gone unnoticed.

If you notice wet floors, walls, or ceilings, shut off your water immediately. A small amount of water has the ability to effect a large amount of your facility. The longer the water exists before it is successfully dried, the more extensive the damage will be. If you feel that the water damage is too much to handle, call SERVPRO of Muskegon. We have the training and equipment to make sure that your home or business is dried successfully to prevent further damages.

Have Water or Flood Damage?
Call Us Today – (231) 733-7601

Preventing Commercial Grease Fires

3/1/2019 (Permalink)

There are a variety of different ways that a grease fire can start in a commercial kitchen. A mixture of flammable items and a chaotic environment is a recipe for a fire eventually. Luckily, there are safety precautions that you can take to prevent a kitchen fire.

Always make sure that you keep everything clean. Most kitchen fires begin when flammable cooking material such as oil or grease is ignited. It is also important to make sure that deep fryers and hood filters are properly maintained. Although having a clean kitchen doesn't make it completely fireproof, it highly decreases the likelihood of experiencing a fire.

Make sure you have proper safety equipment on-site. This includes having up-to-date fire extinguishers as well as investing in a fire suppression system. The fire suppression system will dispense chemicals immediately to combat a fire, helping to prevent the spread. 

Be sure that kitchen staff have training on how to prevent fires as well as procedures for if one does occur. Think about fire prevention as an investment.

Spring Flooding

3/1/2019 (Permalink)

As the snow melts throughout West Michigan and rivers begin to rise, homeowners begin to experience flooding. Many residents who live along rivers, lakes, or areas with a high water table may experience ground water start to seep through cracks within their foundation. If you live in an area prone to flooding, be sure to check your home for areas where water could enter.

A great way to prevent basement flooding in areas with a high water table is to install a sump pump. A sump pump is used to remove water that has accumulated in a water-collecting sump basin. The pump will send the water away from the house to any place where it is no longer problematic. Since sump pumps are typically hardwired into a home's electrical system, it is important to ensure that it has a battery backup should your home lose power.

Hidden Moisture

3/1/2019 (Permalink)

When you step into your living room and hear the carpet squish under your feet as your socks become wet, you know that something is wrong. Your home has experienced a water loss. Whether it be a broken pipe, flooding, roof leak, etc., your home now contains water where it shouldn't. At first glance, it may seem easy enough to throw down a few towels and break out the box fans and everything will be good as new in a day or two. Although this may appear to work, it is very likely that your home has experienced more extensive damage that you are unaware of. The drywall, foundation, wall interiors, and more could still contain moisture that may go unnoticed. This can lead to far more serious damages and could cost you thousands in repairs. 

We have equipment such as moisture detectors and thermal imaging devices that allow us to see how extensive the water damage really is. If your home experiences a water loss, we are here to help.

Travelling Mold

3/1/2019 (Permalink)

Moisture within a home or business can be the result of a variety of different situations. Maybe you recently experienced a water loss or maybe you have above average humidity levels. No matter the case, it doesn't take a lot of stagnant moisture to begin the process of mold growth. If you have discovered mold in your home or business, the best thing that you can do is to not disturb it and call us. Mold spores have the ability to go airborne once they are disturbed. This can result in mold growth in other areas of your home or business where the spores land, as well as respiratory issues for occupants. 

We have the equipment and training to safely remediate the mold situation in your home or business.

Signs of Mold? Call Today – (231) 733-7601

Pipe Breaks Causing Mold

3/1/2019 (Permalink)

Throughout the winter season of pipe breaks, many West Michigan homeowners experienced a water loss of some degree. Whether it be a small loss, or a large loss, both have the ability to bring about a variety of other issues. One of the main issues that often times stem from a residential water loss is the entrance of mold.

Many homeowners who experience a minor water loss will attempt to handle the situation themselves. Although some are able to do this successfully, many soon realize that it is too much for them to handle. If a water loss is not successfully dried completely, mold can begin to set in. This mold can begin to appear on drywall, carpet, floor joists, and a variety of other surfaces. Once mold has set in, the restoration process becomes more extensive since not only is mold remediation required, but it is also a sign of additional moisture presence that is generating more damage. Our highly trained technicians can make it "Like it never even happened."

Mold In Your Commercial Facility

3/1/2019 (Permalink)

When it comes to running a commercial facility, there are a variety of responsibilities. One of the main ones is protecting your employees and occupants from any harmful substances. A commercial facility can be a manufacturer, school, church, etc. When it comes to facilities such as schools and churches, children are often present. This raises even more of a health protection concern as children are more susceptible to illness.

Commercial facilities range in size and frequently experience water losses due to their increased risk. When a loss occurs, it is very important that facility managers ensure that it is properly resolved. A lack of equipment or training could result in health risks should mold begin to appear. Along with health risks comes a shutdown period. In order to maintain the health of employees and occupants, the facility will often times need to be closed until the mold remediation is complete. This can cause large drops in revenue.

If your commercial facility experiences a mold problem, call SERVPRO of Muskegon to ensure that it is properly handled. 

Have a Mold Problem? Call Us Today – (231)733-7601

Post Winter Roof Leaks

3/1/2019 (Permalink)

It has been a relatively mild winter in West Michigan, for the first half anyway. January and February brought with it a variety of snow storms that dumped inches upon inches of snow. As we are approaching the tail end of the winter season, we can be thankful that the snow is soon to melt. Although it is a glorious sight to see the eves begin to drip, melting snow will reveal roof leaks to many homeowners. Gutter and roof damage throughout winter is noticed through those dreaded water stains on your white ceiling. It becomes evident that your ceiling now contains moisture and not only do you have a leak to fix, but also a ceiling to dry.

Luckily, we are the professionals that deal with these cases very often. Once the leak is fixed, we can ensure that the moisture that has made its way inside does not begin to create further issues. If you experience a roof leak, let us help!

Water Loss Warps Wood Floor

3/1/2019 (Permalink)

Hardwood floor may be the touch of elegance for your home that you always wanted. It is easy to clean if you have pets and takes away the hassle of picking out what type and color of carpet you want. Although it looks great, hardwood floor can  be easily damaged if you experience a water loss. Many homeowners who have experienced water damage have reported that if not resolved extremely quickly and effectively, their hardwood floor began to warp. As a homeowner, it is crushing to see your beautiful flooring start to buckle. Although it may appear that all is lost, that is not the case. We have equipment, that if caught soon enough, can save you from replacing your hardwood floor. These mats are placed on the floor and hooked to tubes that draw the moisture up. Just when you think all is lost, we are here to save the day! 

Preparation Is Key

3/1/2019 (Permalink)

It is not a matter of if, but rather when something is going to happen. A disaster can and will happen at any moment in time. This can range from a small pipe break, to half of your facility going up in flames. One of the most important things you, as a facility manager, can do is to be prepared. This means knowing where things are located in your facility, and knowing who to call. If somebody were to ask you the name and number of the plumber, or electrician, or building contractor, etc. in an emergency situation, would you know it off hand? This is the problem that many facility managers do not regularly think about. If you do not have a plan in place should an emergency occur, then you are not prepared. The longer a fire burns or water runs, the more money it will cost you. Preparation truly is key to whether your business bounces back, or shuts its doors.

Emergency Response

2/27/2019 (Permalink)

When it comes to handling a commercial loss, time is of the essence. The most important thing is getting the problem resolved as quickly and effectively as possible so that you can get back to making money. You also do not want a loss to prolong and begin creating further damages. 

Luckily, we have a 24 Hour Emergency Response Service. We have the ability to respond to a loss at your facility at anytime to begin the restoration process. This can save you not only income from production halt, but also thousands of dollars worth of extensive damages. The sooner the restoration process begins, the less damage done. If your commercial facility experiences a loss, do not hesitate. Time is money.

Call Us Today – (231) 733-7601

Generator Safety

2/8/2019 (Permalink)

Use a generator safely

It is true that you do not realize how much we rely on electricity until we experience a power outage. Losing power easily disrupts some of the convenience in our lives, often resulting in many homeowners purchasing generators. This piece of equipment can help get you through until power is restored. Although they can be very useful, generators can also raise a variety of dangers. If you have a generator for your home or business, here are some safety tips from the American Red Cross:

-Keep the generator dry. Do not use it in rainy or wet conditions

-Be aware of the amount of power your generator can produce to reduce the chance of overload

-Do not use the generator in any partially enclosed area

-Keep the generator away from doors, windows, and vents that could allow carbon monoxide to come indoors

Read more generator safety tips: Safe Generator Use

Winter Storms Causing Ice Dams

1/3/2019 (Permalink)

Although a mild winter is nice, it also brings about an increased chance of water damage from ice dams. An ice dam is when a ridge of ice forms at the edge of a roof. It prevents melting snow and rain from draining off the roof. Snow and rain storms flip-flopping regularly is a recipe for disaster when it comes to ice dams. As the water gets backed up behind the ice, it can easily find its way under your shingles and effect your ceiling and wall cavities. This can bring about many more issues such as droopy ceilings and moldy wall cavities. 

There are a couple different ways to prevent ice dams and ice dam damage. The first is that many homeowners will have heating cables installed to prevent ice from building up. The second is having a contractor evaluate your insulation and ventilation in order to recommend solutions to possible ice dam concerns. 

If you experience water damage due to ice dams, SERVPRO of Muskegon is here to help!

Oh Christmas Tree

11/26/2018 (Permalink)

Christmas tree season is upon us!

Most people begin setting dates to shop for their tree shortly after Thanksgiving. The tree farms grow busier and busier, and you begin seeing trees on top of cars going down the road. The local supermarkets have shelves packed full of lights and holiday music is in the air. 

Christmas trees, although festive and pretty, bring along some extreme dangers. It is not uncommon during the holiday season for families to experience Christmas tree fires. Here are some tips on how to avoid these disasters:

- Always re-cut the trunk at least one inch from the bottom and drill a hole in the middle to allow the tree to absorb water and stay healthy.

- Keep your tree away from heat sources. These can include space heaters, fireplaces, wood stoves, televisions, computer monitors, and more. 

- Do not put too many strands of lights on your tree. The rule of thumb is a maximum of three plugs per extension cord. 

- Always make sure your tree has water! A Christmas tree fire is much more likely when your tree is dry. 

If you do experience a tree fire, we are here to help. Our highly trained technicians are not strangers to these kinds of situations. You can trust us to be there for you in your time of need.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (231) 733-7601

Broken Pipes

11/21/2018 (Permalink)

As winter approaches, the fear of frozen and broken pipes are on the minds of many homeowners and maintenance people. These fears are a reality for many individuals who have faced severe damages in the past. When it comes to sudden disasters, it is all about response time. When a school or a manufacturer experiences extensive water damage, it has the ability to put them out of commission for an extended period of time. This is especially harmful to businesses as their profit is reliant on being open. 

If you need help NOW, call SERVPRO of Muskegon. We are available 24/7, 365 days a year. If the thought of dealing with your insurance provider has you stressed out even more, don't worry! We will work with your insurance company to help make everything run as smooth as possible. 

Have Water or Flood Damage?
Call Us Today – (231) 733-7601

Cleaning Your Gutters

11/5/2018 (Permalink)

As the Fall season comes to a close, the leaves begin to fall faster than ever. What does this result in? You guessed it, clogged gutters. So how important is it to make sure your gutters are clean? We will tell you, very. Your gutters can become full of leaves and sticks, creating numerous issues. Clogged gutters begin to hold standing water. As the temperature outside drops, this water can freeze and expand. This can easily lead to gutter repair or replacement over night. If water is unable to successfully drain from your roof, it can also begin to seep into your foundation, walls, and attic. For those of you who may experience this unfortunate situation, we have the ability to solve your problem before more arise. If you have water damage to your home or business, we are here to help. 

Make sure your gutters are clean and can successfully drain water, even if this means calling a professional. If you do experience water damage, give us a call. We will come running. 

Have Water or Flood Damage?
Call Us Today – (231) 733-7601

The Holidays

10/17/2018 (Permalink)

With the holiday season looming around the corner, the amount of house fires begin to increase. This is often due to cooking, space heaters, fireplaces/wood stoves, and decorations such as candles. These different factors play a huge part in the spike in house fires around the holidays. It is very important to take many precautions in order to prevent house fires. A few are as follows:

  1. Do not cook when you have been drinking or are very tired
  2. Plug space heaters directly into outlets and not into extension cords or power strips
  3. Have your fireplace/wood stove inspected every year and cleaned when needed
  4. Do not sleep with lit candles or put candles on your Christmas tree

Even though homeowners take many precautions, accidents do still happen. When disaster strikes, have a company on speed dial that you can trust. SERVPRO of Muskegon has highly trained technicians with the skills and equipment needed to be there in your time of need. We deal with many house fires around the holidays and have experience in all different circumstances and parts of the restoration process.

Have Questions? Call Us Today – (231) 733-7601

Chimney Fires

10/16/2018 (Permalink)

It is that time of the year again. As temperatures drop in West Michigan, fireplaces and wood stoves begin to come back into use. That means that chimney fires become a concern for many homeowners. Chimney fires are caused by creosote, a combustible substance that is formed by gases during the burning process. This substance hardens to the chimney liner and poses a serious fire risk. Here are some ways that you can prevent chimney fires:

1. Clean your chimney: It is very important that your chimney is inspected every year. Making sure your chimney is safe and cleaning it when it becomes a possible hazard is a great way to prevent a fire. 

2. Use dry wood: If your wood is wet, it will not burn as hot as dry wood and will produce much more smoke. This increase in smoke can lead to an increase in creosote production. 

3. Burn the hardest firewood you can find: Softer wood tends to increase the production of creosote in your chimney. This is often due to the amount of pitch in softer wood such as pine. 

4. Try to burn at the right temperature: It is best when using a wood stove to have a temperature gauge that ensures you remain in the "burn zone". 

5. Use a creosote remover powder: This powder is to be placed on the wood and burned at a high temperature. It helps to turn the creosote that may be forming in the chimney into powder to reduce buildup. 

All of these tips can reduce your chances of a chimney fire, but the most important one is the first. Always make sure your chimney is inspected and cleaned regularly to ensure the safety of your household. 

Fire Prevention Open Houses

10/11/2018 (Permalink)

As fire prevention open houses are nearing an end for this year, we encourage families to attend at least one in your local area. These events serve as great educational opportunities for individuals of all ages. They have educational material and demonstrations on how you can keep your family safe in case of a fire. These demonstrations include the importance of shutting doors when sleeping, having working smoke detectors, how to escape a burning structure, and more. These events are often attended by other branches of first responders as well, such as law enforcement, ems, etc. that educate individuals on their jobs and what they do to help people each and every day. The open houses are totally free and leave your kids walking away with memories of a lifetime!

Moisture & Mold

9/18/2018 (Permalink)

West Michigan has received plenty of storms and heavy rain this summer. All of the flooding and high humidity has left homes and businesses in need of water extraction and drying. The severity of water damage to buildings throughout the summer have ranged from water pouring through windows and flooding basements, to small roof leaks. No matter the size, call SERVPRO of Muskegon if you are unsure if you can successfully dry your home or business. Even the smallest amount of water or moisture can begin to produce mold. Mold has the ability to spread and generate serious health concerns if not remediated promptly. Our technicians are trained professionals with the knowledge and equipment needed to remediate your mold problem and ensure safety. 

If You See Signs of Mold, 
Call Us Today – (231) 733-7601

National Preparedness Month

9/6/2018 (Permalink)

This year for National Preparedness Month, join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared. “Disasters happen” and not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes. It is very important as a business owner that you are prepared for whatever may happen. Disasters can take a toll on your business and heavily impact finances and the ability to stay open. You have the tools at your finger tips to be prepared and maximize your chances of recovery after an emergency or disaster by using these three steps:

-Plan to stay in business
-Encourage your employees to become ready
-Protect your investment


We must work together as a team to ensure that our families, businesses, places of worship and neighborhoods are ready. At Ready.gov/business,
companies can find vital information on how to begin preparing their organization and addressing their unique needs during an emergency. You
can also contact SERVPRO of Muskegon to find out more on how to be ready when disaster strikes with the Emergency READY Program®.

Smoke Alarms

8/31/2018 (Permalink)

When it comes to residential and commercial safety, smoke alarms play a huge role. Smoke alarms are very beneficial; however, that is only if they are working. You should test your smoke alarms a minimum of once a month by using the test button. Smoke alarms that have batteries should have the batteries replaced once a year. Smoke alarms that do not have replaceable batteries should have the whole unit replaced every ten years. If smoke alarms begin to chirp, indicating low battery, you should take the proper steps of replacing the batteries or unit. Make sure that smoke alarms are in every room that is commonly occupied in your residential and commercial buildings.  

If you are a commercial business owner, ensure that all fire codes in your facility are met. If you are unsure if your building is up to par, contact your local Fire Marshall. 

Smoke alarms do not only play a huge part in safety, they also play a huge part in reducing fire damage. The longer a fire burns, the more damage it produces. The sooner you are made aware that a fire has started, the sooner first responders can arrive on scene and prevent further damage. This just gives you all the more reason to make sure that your smoke alarms are where they need to be and working properly. 

Water Damage & Flooding

8/27/2018 (Permalink)

When inclement weather strikes, are you prepared for the worst? Storms can happen at anytime and can cause serious damage to homes and businesses. When water begins to flood basements or seep through cracks in the roof, damage begins taking place immediately. The longer your home or business is flooded, the more damage accrues. If recent storms have caused flooding or a pipe has burst, our highly trained technicians are ready 24 hours a day, 7 days a week, to respond immediately to flood or water damage at your home or business. We have the experience, expertise, and training to restore your home or business quickly and properly. We use advanced inspection and extraction equipment to find the water and remove it as quickly as possible. Our local technicians will closely monitor and document the drying process to ensure your property is back to normal. 

If you have storm or flood damage, call SERVPRO of Muskegon at: (231) 733-7601

Extreme HEAT

7/6/2018 (Permalink)

With summer in full swing and temperatures reaching well above 90, please consider safety precautions for extreme heat. It's not doubt that heat effects everyone differently especially those that are young, elderly, overweight or sick. And that goes for pets as well. In large populated areas residents have a greater risk because of how hot pavements and roofs get. Sometimes the heat on a surface can be 50-90 degrees hotter than the air. 

No matter where you live, you should always prepare for and prevent extreme heat exposure. Stay hydrated and limit alcohol and caffeine intake. Stay indoors in the air conditioning if possible. If you have to go outside, wear clothes that are loose fitting and light colored. Always apply sunscreen often.

There are several signs of heat exhaustion:

  1. heavy sweating
  2. weakness
  3. cold
  4. pale
  5. clammy skin
  6. nausea
  7. vomiting
  8. fainting

Heat exhaustion can lead to heat stroke and is life threatening.

Signs of heat stroke are:

  1. high body temperature (103 degrees plus)
  2. rapid and strong pulse
  3. unconsciousness

Call 911 if you suspect someone is having heat stroke. Use cool wet clothes or a bath to help bring the temperature down. Do not give fluids. This is a serious medical emergency, treat as such.

When the humidity is high, it can feel like the temperature is 15 degrees hotter. Extreme heat is very dangerous. For more information on prevention and preparedness, visit ready.gov or cdc.gov

Destroy Odors with DEODORIZATION

7/6/2018 (Permalink)

Fire, smoke and soot damage in your business or home have the potential to create unpleasant odors for years if the effected areas are not properly cleaned, sanitized and deodorized. When different types of materials burn, the smoke travels throughout the structure leaving residue on surfaces and also in hard-to-reach places. Professional action should be taken quickly before permanent damages to contents occurs from residue and soot deposits. 

IICRC Certified technicians at SERVPRO of Muskegon provide specialized services to rid your business or home of odors from a fire or smoke damage. Our technicians seek and remove the source of the odor not by covering it up with a fragrance. 

Do you know someone (friend, neighbor, client, customer, family member) that has had a fire, water, mold damage or some other type of odor that refuses to go away? Call SERVPRO of Muskegon and we'll help make it "Like it never even happened."

Going on VACATION? Must Do's Before You Leave

7/6/2018 (Permalink)

Most American plan on taking at least one family vacation every year. When traveling for more than a couple of days, be sure your home is properly protected. Windows and doors being locked are a given however are you're missing steps to be sure your home will be the same when you return? 

Do Not Let People Know Your Home is Empty.

  1. Put a HOLD on your mail and newspaper service.
  2. Continue Lawn Care Services to make your home seem less abandoned.
  3. Set your indoor and outdoor lights on a timer or install motion detectors to deter burglars.
  4. Post vacation pictures on social media when you return.

Accident Proof Your Home.

  1. Check and replace batteries in your thermostat, smoke detectors, carbon monoxide detectors, security devices, cameras, motion detectors, etc.
  2. Shut off the main water supply or the water pump. We just received a call today from a homeowner who has been on vacation for the last week and his daughter just discovered that a water supply line sprung a leak on the second floor of their home causing damages to all three levels. All the drywall on the first level and in the finished basement level had fallen in, water was bubbled behind the paint in the walls and there were inches of standing water that had not yet found it's way to the lowest point in the home. Imagine coming home to that. This type of situation happens more often that you think.
  3. Switch your water heater to vacation mode or turn it off to conserve energy. 
  4. Unplug your electronics to prevent a power surge or make sure they are plugged into a surge protector. 
  5. If losing power is typical during a storm or heavy rain, freeze a cup of water and place a penny on top of the ice before you leave for vacation. When you return home, check to see if the penny is frozen on top or the bottom of the cup. This will tell you if your home lost power while you were on vacation. Inspect the food in your refrigerator or freezer.

While these tips may be time consuming before you go on vacation, they could save you a huge headache when you return. 

CRIME SCENE, BIOHAZARD AND VANDALISM CLEANUP

6/19/2018 (Permalink)

SERVPRO of Muskegon is highly recognized as a leader in fire and water cleanup and restoration provider not only in West Michigan along the Lakeshore but Nationwide by hundreds of insurance companies. But did you know that SERVPRO of Muskegon also offers reliable and efficient crime scene and biohazard cleanup and other restoration services to both commercial and residential property owners. 

Failure to properly handle and safely remove hazardous substances can pose serious health consequences for building occupants, employees, customers and owners. Exposure to biological and chemical contaminants is dangerous. 

SERVPRO of Muskegon professionals are highly trained to remove hazardous substances safely and effectively. Disposal of hazardous materials and waste is just as important according to OSHA, EPA and state and local health regulations. 

SERVPRO of Muskegon has the necessary equipment and cleaning products needed to help turn an unsafe environment into a clean and safe office or home. 

SERVPRO of Muskegon can help you with the following:

  • Crime Scene Residues - fingerprint powder, evidence gathering chemicals, tear gas and pepper spray residues.
  • Bloodborne Pathogens - removal and disposal of bodily fluids, tissue and other pathogenic substances from accident, trauma, crime or death.
  • Methamphetamine Labs - chemicals used to produce illegal drugs leave behind harmful residues.
  • Arson
  • Sewage Backups
  • Vandalism - graffiti, eff, spoiled foods and human or animal waste.
  • Mold Mitigation and Remediation
  • Black Water Intrusions

Contact SERVPRO of Muskegon today for 24-hour Emergency Services.

Be Aware and Use Precautions

6/4/2018 (Permalink)

SERVPRO of Muskegon technicians take care of water damages on a daily basis. We know that acting quickly is a requirement if we want to prevent mold growth. When there is an ongoing moisture problem in a home or building, be alert for:

  • Evidence of mold you can see.
  • Strong musty odors can be an indication that mold is present.
  • Evidence of moisture problems in the past that could have caused and mold growth that was undetected.
  • Excessive amounts of humidity and a lack of air circulation.

When the conditions listed above are present, you may require the expertise of a qualified Indoor Air Quality Environmental Professional to inspect the building or home for mold growth and water damage problems. 

Signs of Mold? Call Today – (231) 733-7601

Are you Storm Ready?

6/4/2018 (Permalink)

Every year Americans are faced with thunderstorms, floods, flash floods, tornadoes, and hurricanes.

When the President declares an emergency because of weather related issues, around 98% of those disasters lead to about 500 deaths per year and almost $15 billion in damages. Being aware of the risk of severe weather, taking action and being an example are just a couple of steps to take in being better prepared to save your life and helping to save the lives of others.

Being aware of the risk: The first step to becoming Storm Ready is to understand what types of weather can effect where you work and live and how that weather can impact you, your family and your business. Be aware of the weather in your area by checking the forecast regularly. Purchase a weather radio and also learn about wireless Emergency Weather Alerts. Severe weather comes in so many different forms so your shelter plan should also include all types of local hazards.

Taking Action: Create a communication plan for your home or business to prepare for severe weather. Emergency kits can be purchased. Be sure to keep important information and valuables in a safe place.

Be an Example: Once you have prepared for severe weather, share your story with family, friends and co-workers on social media platforms such as Facebook, Instagram, Twitter and LinkedIn. Your preparedness story will be an inspiration to others to hopefully do the same. 

Contact SERVPRO of Muskegon for more readiness tips and tools including SERVPRO's Emergency Ready Profile (ERP). Having a no cost assessment of your facility can help minimize business interruption in the event of a disaster. 

Contact SERVPRO of Muskegon to learn more and be ready for whatever happens. 

How Important is a Weather Radio?

6/4/2018 (Permalink)

Did you know that a Weather Radio is the most reliable source for weather alerts? Because of it's reliability, purchasing a good quality weather radio is one of the best precautions you can take. The weather radio is designed to alert you to potentially dangerous weather situations like a storm that could produce hail or an approaching tornado. This alert warns you ahead of time so you can seek shelter. 

Weather radios are very affordable and have many advancements from where they used to be. A basic weather radio can average around $30 and you can program it to send you weather alerts of your choice. 

There are key features to look for when shopping for a weather radio:

  • Alerts that can be reviewed so you can scroll thru the alerts and silence the ones you do not wish to hear.
  • Programmable Alert for Specific Area Message Encoding (SAME) which alerts when specific counties are threatened and ensures you only receive alerts for your county.
  • System that is easily programmable.

Contacting your local National Weather Service Office is always an option if you need help programming your weather radio. Or visit the NOAA Weather Raodio webiste at www.nws.noaa.gov/nwr/ for additional information including county codes for your state.

Flooded Basement? Not Something You Want to Find!

6/4/2018 (Permalink)

The last thing you want to find when going into the basement or your lower level of your home is a pool of murky water. Flooding can happen for a number of reasons:

  • Heavy rain
  • Sump pump failure
  • Insufficient drainage away from your home
  • cracks in your foundation

And because water follows the path of least resistance, it finds cracks and holes in the foundation and fills your basement.

SERVPRO of Muskegon technicians are highly trained in water damage restoration to include basement and crawlspace flooding. We have the knowledge, experience and equipment to remove the water and dry out your basement properly. Once the water is extracted, we focus on the drying process to include monitoring and documentation to validate the property is dry.

We offer:

  • 24 Hour Emergency Service
  • Highly Trained Water Damage Restoration Specialists
  • We are "Faster to Any Size Disaster"
  • Locally Owned and Operated

Basement Flooding? Call SERVPRO of Muskegon Today - 231-733-7601

24 Hour Emergency Water Removal Service

It is never a good time for your basement to flood and that's why no matter what time of day or night it is, even holidays, SERVPRO of Muskegon will immediately respond 365 days a year!

Got MOLD?

6/1/2018 (Permalink)

Any time there is a water intrusion like a water line or a roof leak, the potential for having a problem with mold in your home or business is there. Mold can not only cause health issues but it can also cause damages to your property. Thankfully SERVPRO of Muskegon has the specialized equipment, training and protective gear necessary to handle a mold problem. Every mold damage is different and each require specific solutions however the mold remediation process stays the same. Here are steps to illustrate a "typical" mold remediation process.

Call SERVPRO of Muskegon

The process to cleanup and restore a mold loss begins when you call us. We gather all the pertinent information thru a series of questions and that helps us determine what equipment, personnel and resources are needed. 

Assess the Damages with an Inspection

We send a certified specialist to your property to carefully inspect looking for signs of mold. We use specialty equipment designed to detect water sources and mold which can be hidden from plain sight. Mold feeds on water and cellulose.

Mold Containment

Isolating the mold using various containment procedures is critical to prevent the spread of mold. During the cleanup process we use physical barriers and negative air pressure to keep the mold spores from spreading.

Air Filtration

To capture mold spores from the air, we use specialized filtration equipment. With the use of powerful air scrubbers and HEPA vacuums, our SERVPRO technicians prevent the spread of mold spores while the remediation is in process. 

Removing Mold and Materials Infested with Mold

Depending on the amount of mold growth and the types of surfaces the mold appears on will determine the remediation process needed. Solutions such as an Antifungal or an Antimicrobial are used to eliminate mold colonies. It also helps to prevent new colonies from forming. Mold-infested porous materials may need to be removed and disposed of like flooring and drywall.

Cleaning Contents and Belongings

SERVPRO of Muskegon technicians will clean your furniture, decorations, and any other restorable items affected by mold. We use a wide variety of cleaning techniques to sanitize and clean your belongings. And we are trained to remove odors and deodorize using fogging equipment.

Restoration

Removal of building material such as drywall, subfloors, etc. could be necessary depending on the level of mold damage. The restoration process may involve minor repairs if such building materials need to be removed. Drywall replacement, painting and installing new carpet may be needed. Sometimes major repairs including reconstruction of areas or rooms in a home or business is possible. 

SERVPRO of Muskegon understands mold and mold growth. We have the training and equipment to remediate mold in your home or business.

Summer Storm Safety

6/1/2018 (Permalink)

Spring is not the only season where the potential is great to experience severe weather. The threat exists throughout the summer months as well and in some areas, the threat is greater. 

Sometimes preparing for unpredictable weather can be challenging however there are steps you can take to ensure you and your business are ready when disaster strikes. Establishing an Emergency READY Profile (ERP) is one way to prepare your business. Contact SERVPRO of Muskegon to learn more about the ERP and how it can help. Here are some tips to consider when preparing for an approaching storm.

Muskegon: 231-733-7601

Before the Storm

Develop a communication plan and build an emergency supply kit. Electrical devices like televisions, computers, etc should be unplugged. Objects that can easily be blown away in a storm should be secured. Don't watch the storm with all its fury but find shelter inside or in a hard top vehicle. 

During the Storm

Have a battery operated NOAA Weather Radio handy for weather updates from local officials. Stay away from and avoid contact with electrical equipment and cords including corded telephones. Cordless and cellular devices should be safe. Unplug appliances you don't want damaged. Lightning can cause serious damage to appliances thru a power surge. Remember to stay away from windows and doors. Plumbing fixtures conduct electricity as well. 

After the Storm

Avoid driving through flooded roads. Stay away from downed power lines and storm damaged areas to keep yourself safe. Report downed power lines to your local electric supplier immediately.

Faster to Any Water Disaster

5/21/2018 (Permalink)

Call SERVPRO of Muskegonthe Cleanup Team that's faster to any size water disaster.

You have leaking roofs or windows. A pipe breaks. Your toilet, sink or bathtub overflows. Your water heater bursts. A sprinkler system malfunctions. High water tables cause a sump pump failure. Flood waters rush in. Here are a few ways water damage can happen. If your home or business is under water, you put everything off to address the issue. Only ONE thing matters when you can't operate your business and only ONE thing matters when your personal belongings are soaked and under water: A SOLUTION.

SERVPRO of Muskegon technicians are the solution. We have the experience, training and knowledge to help make your water damage "Like it never even happened." SERVPRO of Muskegon will start helping you the moment you call by giving you tips on what you can do until help arrives, to getting a crew out to help you in your time of need. Serving the Lake Michigan Lakeshore with more than 20 years experience, helping to ease your worries because we are experts in the science of drying. 

Give SERVPRO of Muskegon a call 231-733-7601 when water damage strikes, we will get a team out to extract water, set up fans and dehumidifiers to help make it "Like it never even happened."

Can You Prevent & Stop Mold Growth?

5/20/2018 (Permalink)

Can you Prevent & Stop Mold Growth? YES

Indoor mold has the potential and power to damage building materials and finishes. Mold spreads like weeds. It goes on surfaces like walls, ceilings and tile grout. Thankfully mold growth can be stopped and SERVPRO of Muskegon can help you before it's too late.

MOLD DAMAGE

Mold loves and needs moisture, it cannot thrive and grow without it. You can find mold develop in areas where there has been water damage from a broken pipe, leaking window or roof, or after a basement flood. Many homes develop mold issues in bathrooms without adequate ventilation and closets that share a wall with those bathrooms. Mold can cause deterioration of ceiling tiles, grout, caulking around tubs and showers and it destroys any type of paperboard quickly.

HOW TO STOP MOLD

The key to eliminating mold indoors is to cut off its moisture supply. Mold thrives in moist, humid conditions. Eliminate those conditions and you can stop mold growth and prevent it's return. Whether your foundation is cracked and seeping water, you have a leaky roof or a broken water line, standing water needs to be extracted quickly.

After standing water is removed, the drying and the dehumidification process can begin. Keep in mind, it is all about removing the moisture including the excess moisture in the air. Dehumidifiers and fans can be a tremendous help during this part of the mold removal process.

Area rugs will need to be removed, cleaned and dried. Wall-to-wall carpeting may need professional cleaning to remove all traces of mold and its musty smell. Certain situations may require furniture, draperies and other upholstered items to be cleaned. Remove any cardboard boxes that have been contaminated with mold and only transfer their contents to totes after everything has been inspected and treated for mold growth.

In the bathroom: for mold issues in a bathroom, ensure a working exhaust fan is working. Always run the exhaust fan when a shower or bath is in use to reduce the risk of too much humidity or moisture in the air. Wipe down the bath and shower tiles after use to keep the moisture to a minimum and to eliminate mold growth.

SERVPRO of Muskegon knows how to stop mold growth effectively and how to prevent mold from returning to your home or business. When you discover mold, don't hesitate. Contact the mold remediation professionals at SERVPRO of Muskegon with more than 20 years experience along the Lake Michigan Coast. We have the expertise to deal with mold safely. You will not have to worry about the mold spreading to other areas or it affecting your employees, family or pets during the remediation process.

SERVPRO of Muskegon is ready for whatever happens. Contact us at 231-733-7601 for all your microbial needs.

Information provided by SERVPRO of the Beaches/Ponte Vedra

Eliminating Electrical Fires is Risky Business

5/19/2018 (Permalink)

Electricians, engineers and other professionals who work directly with electricity have an increased risk of electrical related injuries. Office workers and sales people who indirectly work with electricity may also be exposed to electrical hazards. Without electricity and electrical products, we could not conduct business on a daily basis. Using electricity properly is very important in order to avoid serious safety risks. Working with electricity both directly and indirectly can be very dangerous.

According to the Electrical Safety Foundation, over the last ten years, more than 30,000 workers have been injured in workplace electrical accidents. Electrical system failures are the cause of electrical fires however more electrical fires are caused by incorrect installed wiring, overloaded circuits, and improperly used extension cords.

If you knew electrically related fatalities and injuries could easily be avoided, what would you do? Take precautions by routinely checking electrical appliances and wiring could help prevent electrical fires hazards. Buy electrical products that are evaluated by a nationally recognized laboratory. Unplugging electrical devices that are not in use, never overload extension cords or wall outlets. Make the appropriate adjustments to protect yourself and make safety a huge part in how you do business.

Did you know? 

  • Electrical hazards cause more than 300 deaths and 4,000 injuries in the workplace each year.
  • Electrical accidents rank sixth among all types of work-related deaths in the US.
  • Electrical accidents on the job cause an average of 13 days away from work and nearly one fatality every day.
  • The non-fatal workplace incidents that cause the highest number of days away from work include contact with an electrical current or a machine, tool, appliance or light fixture (38 percent) and contact with wiring, transformers or other electrical components (33 percent).
  • Nonfatal electrical injury occurs most often to those who work with machines or tools and around electrical wiring other than power lines.
  • Over the last 10 years, more than 46,000 workers were injured from on-the-job electrical hazards.

*Facts and figures provided by the Electrical Safety Foundation

Smoke Alarms Save Lives

5/19/2018 (Permalink)

Smoke alarms save lives when they are installed properly, maintained and checked periodically to make sure they are in working order. 

In a home, there should be a smoke alarm in every bedroom on every level of the home including the basement. In an office or commercial environment, check with your state requirements or contact your local Fire Marshall to help ensure all the codes are met. 

Every month you should use the test button to test the smoke alarms. Smoke alarms with non-replaceable batteries should be replaced every 10 years. Other alarms need batteries replaced every year and the unit replaced every 10 years. Do not ignore the chirp of an alarm battery. That noise is an indication that the battery is low. Take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from the alarm. Almost half of fires where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA).

Hard wired or wireless smoke alarms are often used in larger commercial facilities and offer benefits such as not needing to be tested as often and when smoke is detected in one area, the alarm activates throughout the entire building (NFPA).

If you need help installing, testing or changing batteries in your smoke alarms, contact your local fire department, an electrician or the American Red Cross.

Be sure your home or workplace has a fire emergency plan in place and conduct regular fire drills. For more information on Emergency Preparedness, contact SERVPRO of Muskegon 231-733-7601.

FIRE FACTS:

  • 7 People die ever day from a home fire.
  • 36 People suffer injuries as a result of home fires every day.
  • $7 BILLION in property damage occurs every year.

Prevent the Spread of Flu Germs in your Business

4/6/2018 (Permalink)

Businesses (and homes) can depend on  SERVPRO of Muskegon to clean and sanitize building materials, surfaces and contents following restoration industry standards, using professional cleaning products and EPA-registered cleaners and disinfectants. SERVPRO of Muskegon Professionals are also trained and equipped to clean your HVAC and duct systems to help provide better air quality and help reduce the risk of circulating harmful contaminants. If you have concerns about the cleanliness and sanitation of your place of business (or home), call SERVPRO of Muskegon today 231-733-7601.  

According to the Centers for Disease Control and Prevention, people may take action everyday to stay healthy in the wake of the recent flu outbreak.

  • Cover your nose and mouth with a tissue when you cough or sneeze. Throw the tissue in the trash after you use it
  • Wash your hands often with soap and water, especially after you cough or sneeze. Alcohol-based hand cleaners are also effective
  • Avoid touching your eyes, nose or mouth. Germs spread that way

Try to avoid close contact with sick people. For more helpful information regarding Flu Germs, contact the Center for Disease Control and Prevention's website https://www.cdc.gov/

Avoid Appliance Fires

4/5/2018 (Permalink)

Most homes and businesses have multiple electrical appliances ranging from small appliances like toaster ovens and microwaves, to larger items like clothes dryers and dishwashers. These items have become staples in our everyday operation, and while these appliances make our lives easier, they can also pose significant risks, including fire.

Appliance fire safety can be accomplished by maintaining appliances and keeping them in good working order. Prior to using, ensure appliances are properly grounded. If an appliance has a three-prong plug, do not try to force it into a two prong outlet. Regularly check appliance cords for any visible damage, such as fraying or exposed wiring. Do not use until the cord can be replaced  or repaired. If you notice smoke or sparks while operating an appliance, discontinue use immediately. Another indicator of potential hazards are outlets that do not work or are warm to the touch. When it comes to electricity, err on the side of safety, if any electrical appliance or outlet is causing concern, call a licensed electrician to inspect your property.

By The Numbers

  • 9,600 fires
  • 25 deaths
  • 525 injuries
  • $211 million in property loss

Source: National Fire Incident Reporting System

Have Questions About Fire, Smoke, or Soot Damage? Call SERVPRO of Muskegon Today – (231) 733-7601

Extension Cord Tips for Safety

4/5/2018 (Permalink)

Extension cords are one of the most commonly misused items in homes or businesses. Consider the following tips when selecting an extension cord to ensure safe usage.

  • Determine the wattage/size extension cord required to power a device. If connecting two or more appliances, add together the wattage rating for all appliances to prevent overload.
  • Determine whether the cord will be used indoors or outdoors and select appropriately.
  • Do not use extension cords that are cut or damaged. Touching even a single exposed strand of wire can give you an electric shock or burn.
  • Do not keep extension cords plugged in when not in use. The cord will still conduct electricity until it is unplugged.
  • Do not run the cord under carpet or across a doorway.

Have Smoke or Fire Damage? Call SERVPRO of Muskegon (231) 733-7601

Controlling MOLD In Your Environment

4/5/2018 (Permalink)

Mold – It is a four letter word that makes most people cringe. But contrary to popular belief, not all mold is dangerous; some mold is even quite useful. Fungi and mold naturally occur in our environment. More than 100,000 different types of fungi have been identified. You can find fungi in our everyday lives in bread and baked products; the unique flavor of blue cheese is the result of mold. Though some types of mold can be useful, many other forms can be harmful. Excessive amounts of mold and mold exposure may present health concerns for some people.

The intrusion of water into your home or business can result in mold growth. Water intrusions can result from storm damage, plumbing or equipment failures, long standing leaks and poor humidity control. When these water intrusions are not addressed right away, the resulting damage can be an increased risk of harmful mold growth. Mold spores are normally present in most environments. If the humidity and moisture levels in a water damaged environment are not controlled, mold spores can grow and multiply. Organic materials found inside a building, like wood, drywall, paper and insulation, provide a food source for mold, allowing growth to flourish. This can lead to indoor environmental conditions that pose a health threat.

SERVPRO of Muskegon handles water damage everyday and know prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for an extended period of time. If your property has sustained a recent water damage, it is vital to remove excess water and dry the structure promptly. Once the environment is dry, it is important the structure is properly cleaned. When determining if you have a mold problem, be alert for: the presence of visible mold, strong musty odors, evidence of past moisture problems and excessive humidity.

If you fear you have a mold problem, call SERVPRO of Muskegon 231-733-7601. A technician trained in mold remediation will examine the structure and determine the steps needed to contain and  clean the affected areas.

Understanding WATER Types

3/1/2018 (Permalink)

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup. There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals. Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water

  • Shut off the water source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions to allow more even drying.
  • Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Do not use household fans to dry the structure; air flow could spread contaminants.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

When you have a water damage, don’t leave your property to chance. Call SERVPRO of Muskegon 231-733-7601 24 hours a day/365 days a year. 

Preparing for a FLOOD

3/1/2018 (Permalink)

Flooding can happen fast in many environments. The American Red Cross recommends having the following list of items packed and ready to go in the event of an evacuation due to flooding.

  • Water—3+ day supply; one gallon per person per day
  • Food—3+ day supply of nonperishable, easy-to-prepare food
  • Flashlight
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
  • Extra batteries
  • First Aid kit
  • Medications (7-day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)
  • Multi-purpose tool
  • Sanitation/personal hygiene items
  • Copies of personal documents (medication list and pertinent medical information, deed/lease to home, birth certificates, insurance policies)
  • Cell phone with chargers
  • Family and emergency contact information
  • Extra cash
  • Emergency blanket
  • Map(s) of the area
  • Baby supplies (bottles, formula, baby food, diapers)
  • Pet supplies (collar, leash, ID, food, carrier, bowl)
  • Tools/supplies for securing your home
  • Extra set of car keys and house keys
  • Extra clothing, hat and sturdy shoes
  • Rain gear
  • Insect repellent and sunscreen
  • Camera for photos of damage

What is BLACK MOLD?

3/1/2018 (Permalink)

You may have seen sensational news reports that warn about the dangers of “black mold” or “toxic mold”. These reports can be alarming and confusing so it’s beneficial to get the facts to better understand mold.

Stachybotrys chartarum is the type of mold often called black mold, and it does produce allergens and irritants. However, many types of mold can produce allergens and irritants. Treat any mold with caution – stay out of affected areas and don’t touch or disturb the mold.

Learn more about mold and what to do until help arrives by visiting Mold Damage Tips.

How Do I Tell If It’s Black Mold?

Since many types of mold can cause reactions, you should contact us regardless of the color or type of mold. In many instances, multiple types of mold may exist in the same house or structure. If you suspect you have a mold problem, contact SERVPRO of Muskegon immediately at 231-733-7601.

"Mold Removal" vs Mold Remediation

3/1/2018 (Permalink)

What’s the Difference?

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Many restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy. We understand mold and mold growth. SERVPRO of Muskegon has the training and expertise to remediate the mold in your home or business.

Signs of Mold? Call Today – (231) 733-7601

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. Learn more about our mold remediation process.

  1. Emergency Contact - (231)733-7601
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings

Commercial MOLD Remediation

3/1/2018 (Permalink)

Mold in a commercial structure no only causes an interruption in business but it can also present a serious health risk for people exposed. A minor water intrusion like a slow roof leak or loose plumbing fittings can cause a major mold infestation. Every hour spent cleaning up is an hour of lost revenue and productivity. If you suspect your property has a mold problem, call SERVPRO of Muskegon, who will respond quickly and work fast to manage the situation.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Mold and Water Restoration Industry with over 1,700 Franchises
  • Highly Trained Mold and Water Damage Restoration Specialists

Have a Mold Problem? Call Us Today – (231)733-7601

Commercial Mold Remediation Presents Unique Challenges

Mold left untreated can spread quickly through a property. SERVPRO of Muskegon can respond quickly, working to first contain the infestation to help prevent its spread to other parts of the building. Next, we will begin the remediation process, working safely and effectively to manage the situation. We have the training, experience, and equipment to contain the mold infestation and remediate it to preloss condition. Learn more about SERVPRO of Muskegon training and certifications.

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery and Fabric Cleaning Technician

Facts about FLOODING

3/1/2018 (Permalink)

Floods rank as one of the most common and widespread natural disasters in the United States. Whether you live near a coastline, along city streets, in the mountains, near a river or even in the desert, there is a potential for suffering flood damage.

Just because you haven't experienced a flood in the past, doesn't mean you won't in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the United States. Commercial flood claims average more than $75,000.

According to the American Red Cross (ARC), floods cause more damage in the U.S. every year than any other weather-related disaster. The ARC offers the following flood safety tips.

  • Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.
  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
  • Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. Keep your pets out of the water too.

If a flood does strike your home or business, contact SERVPRO of Muskegon. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. The SERVPRO® System is prepared to handle any sized disaster. The sooner work begins, the sooner order can be restored.

When fire and water take control of your life,  SERVPRO of Muskegon will help you take it back.

Drying is a Science

2/28/2018 (Permalink)

The knowledge of psychometric is essentially restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a box fan or two around the damaged area, SERVPRO of Muskegon will follow strict industry approved standards to help lower the chances of any secondary damage.

If your home or business suffers water damage, SERVPRO of Muskegon will:

  • Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment.

What exactly does "speed up Mother Nature" mean? A wet building can often dry naturally because our environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material but only if the air is, indeed, drier. The only problem is nature takes too long and secondary damage may occur while the building is drying out.  

For this reason, SERVPRO of Muskegon professionals have been trained to use top-of-the-line equipment to help "Mother Nature" along including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. We also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying your property.  

The bottom line? SERVPRO of Muskegon has the training and equipment to help make it "Like it never even happened."  

Commit to Being Ready for any Disaster

2/28/2018 (Permalink)

Business owners and managers are leaders in the community. They have the opportunity to set an example for their employees, customers, and community to follow. Join your community in preparing for emergencies and disasters of all types by leading efforts to encourage the community as a whole to become more prepared. Disasters not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes. As an employer in your community, having a business continuity plan can help protect your company, its employees, and its infrastructure, and maximizes your chances of recovery after an emergency or disaster.

Ready Business asks companies to take three simple steps:

  • Plan to stay in business
  • Encourage your people to become Ready
  • Protect your investment

The Ready Campaign and Citizen Corps, with support from members of the National Preparedness Community across the nation, including SERVPRO of Muskegon, are focusing on encouraging individuals, families, and businesses to take active steps toward becoming Ready. We must work together as a team to ensure that our families, businesses, places of worship, and neighborhoods are Ready.

Ready Business, an extension of the Ready Campaign, helps business owners and managers of small and medium-sized businesses prepare their employees, operations and assets in the event of an emergency. At Ready.gov/business, companies can find vital information on how to get started preparing their organization and addressing their unique needs during an emergency.

Tips to help your Business be READY

  • Update and distribute Emergency Contact Information to your Employees. Additionally, you can create and distribute a list of important emergency numbers in the areas you do business.
  • Organize an Emergency Preparedness Procedures review with employees to review your company’s emergency plans.
  • Conduct Office Evacuation/Shelter-in Place Exercises and Drills. Once completed, evaluate how well they worked and if additional training or exercises are needed.
  • Put Emergency Items on Display.Showcase an Emergency Supply Kit in your break room or other high-traffic locations and encourage employees to get their own Emergency Supply Kits for their homes.

Information provided by Ready.gov

Don't Let MOLD Grow!

2/23/2018 (Permalink)

Mold caused by a leaking water heater in a crawl space with high humidity and no ventilation.

From the Ordinary

Fungi and mold naturally occur in our environment. In fact, over 100,000 kinds of fungi have been identified. Fungi produce some very useful results. Yeast is a type of fungi used in preparing breads, baked goods and other food products, including some alcoholic beverages. The unique flavor of blue cheese is a result of mold. An edible mushroom is simply a type of fungi, and lifesaving penicillin is a product of mold (Penicillin chrysogenum). Even though some forms of mold can add value to our lives, other forms can be harmful. Excessive amounts of mold, different types of mold, and/or exposure to molds may present health concerns for some people.

To the Unhealthy

Intrusion of water into your home or place of business can result in mold growth. Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth. Some amount of mold spores are normally present in most environments. If the humidity and moisture levels in a water-damaged environment are not promptly returned to normal, mold spores may grow and multiply. Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish. Excessive mold growth can lead to indoor environmental conditions that pose a health threat.

Take Precautions

SERVPRO of Muskegon handle water damages every day and know prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for a long period of time. If your property has sustained a recent water damage, it is vital to remove excess water and dry the structure promptly. If there is an ongoing moisture problem in the building, it is important to be alert for:

  • The presence of visible mold.
  • Strong musty odors which may indicate mold is present.
  • Any evidence of past moisture problems that might have caused undetected mold growth.
  • Excessive humidity.

These conditions may require the expertise of a qualified Indoor Air Quality/Environmental Professional to inspect the building for mold growth and water damage problems.

Help is Here

If you think you might have a mold problem, call SERVPRO of Muskegon and a Professional trained in mold remediation will examine the structure for any visible signs of mold. In the event mold is found, you will be asked to approve and sign a work authorization form prior to any mold cleanup or related work being performed. The technician may also recommend you leave the affected area while the mold cleanup and associated containment process is being safely completed. If extensive mold growth is present, additional assistance may be required. Some situations require the addition of an Indoor Air Quality/Environmental Professional with the specialized equipment and services needed to assess and/or repair property. You may wish to consult your adjuster if needed.

If you see MOLD in your home or business, contact the Professionals at SERVPRO of Muskegon 231-733-7601.  Working hard in our community to help make it "Like it never even happened."

Ready for Muskegon County Winter Weather?

2/23/2018 (Permalink)

Cold weather can have a huge impact on your home or business if you are not properly prepared. Whether it is heavy rain, freezing temperatures, damaging winds, sleet or snow, all can cause serious and costly property damage. While you can’t control the weather, you can take steps to be prepared, and help take the sting out of winter weather.

To help prevent costly damages due to weather, consider taking the following precautions before winter weather hits.

  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Roofs, water pipes and gutters should all be inspected to ensure they are in proper working order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can lead to a damming effect, causing roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.
  • Ask SERVPRO of Muskegon Professionals about completing an Emergency READY Profile® (ERP) for your business. The ERP is a no cost assessment to your facility, and provides you with a plan to get back in business fast following a disaster.

Commercial Property Water Intrusion

2/23/2018 (Permalink)

Water intrusion may be more severe in commercial buildings than in a residential setting and the effects can be more extensive. Many commercial structures have a larger volume of water entering the premises through plumbing supply lines and at a higher water pressure. The quantity of outgoing sewage is greater than a typical residence, as well. Also, commercial buildings tend to be of larger square footage than a home, so entry points for water intrusion through areas like the roof, exterior walls or windows are commensurately greater in number, as well.

Water intrusion in commercial buildings can damage high-value equipment like computers and also building services such as HVAC, lighting, elevators and security equipment. Common long-term consequences of water damage like the growth of mold may be even more problematic than in a home due to the larger occupancy of a business or other commercial enterprise. When a greater number of people with a wider range of sensitivity are exposed to mold and bacteria spores, health impacts may be significantly magnified, perhaps leading to an enforced closure of the facility until the situation is fully remediated.

Typical issues from water intrusion in the commercial environment include:

  • Water from roof leaks penetrating through ceilings. Chronic leakage through the roof may proceed unnoticed for long periods, hidden by suspended ceiling panels or in electrical or HVAC service areas above.
  • Ruptures of water supply lines typically release clean (white) water. Sewage backups or leaks in drain pipes release toxic (black) water that may be a bio-hazard and require evacuation of the premises.
  • Flooding from external sources can result from heavy rains, storms such as hurricanes, rapid snow melt or local overflowing lakes or rivers.
  • Moisture intrusion through the building envelope is typically more subtle. Humid outdoor air may be drawn in through structural cracks and gaps. Over a period, chronic dampness forms in spaces like wall voids, unventilated attics and service areas, spawning hidden mold growth that persists unseen.

For professional remediation of water intrusion in commercial buildings and its secondary damages such as mold growth, contact SERVPRO of Muskegon if water becomes an unwanted guest. 

Emergencies can happen anytime and with the SERVPRO Ready Profile you can be prepared to handle those emergencies like a water intrusion caused by a broken pipe. For your FREE Emergency Ready Profile, contact the pros at SERVPRO of Muskegon so we can make your property ready for whatever happens!

Is Your Business Prepared?

2/23/2018 (Permalink)

There has never been a better time for business owners to review their emergency preparedness and business continuity plans than NOW. SERVPRO points to startling statistics like this one to emphasize the importance of advance planning:

  • According to FEMA, as many as 40 percent of businesses never reopen following a major flood disaster.

SERVPRO has developed the Emergency READY Program to help business owners create an Emergency READY Profile (ERP) for their facility, at no charge. The business owner works with SERVPRO of Muskegon to gather document information that will become critical if a disaster strikes. Once the ERP is created, business owners have access to their information 24/7 online and by using SERVPRO’s free smartphone app.

With an ERP in place, SERVPRO’s Disaster Response teams can immediately assess the situation and take the first critical steps to protect employees from harm and property from further damage, setting the business on the road to recovery.

SERVPRO of Muskegon professionals specialize in disaster restoration, cleanup and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers. For more information on the SERVPRO Emergency READY Program, please visit https://ready.SERVPRO.com/home/mobileapp.

Carbon Monoxide: The Silent Killer

1/18/2018 (Permalink)

What is carbon monoxide?

Do you know why Carbon monoxide is called the “Invisible Killer”? It's because you can not see, smell or taste it. Hundreds of Americans die each year from accidental CO poisoning. These deaths are connected to products like portable generators, furnaces, water heaters, fireplaces, ranges, etc. If not properly installed, vented or have faulty equipment, they can also be related to CO poisoning.

Symptoms of CO poisoning

Source: Consumer Product Safety Commission

The initial symptoms of low to moderate CO poisoning are similar to the flu (but without the fever). They include:

  • Headache
  • Fatigue
  • Shortness of breath
  • Nausea
  • Dizziness

High level CO poisoning results in progressively more severe symptoms, including:

  • Mental confusion
  • Vomiting
  • Loss of muscular coordination
  • Loss of consciousness
  • Ultimately death

Protect Your Family

Source: US Fire Administration

  • Install and maintain CO alarms inside your home to provide early warning of CO.
  • Install CO alarms in a central location outside each separate sleeping area and on every level of your home.
  • Use portable generators outdoors in well-ventilated areas away from all doors, windows and vents.
  • Make sure vents for the dryer, furnace, stove and fireplace are clear of snow and other debris.

Winter Weather Whoa's

1/12/2018 (Permalink)

Winter weather brings more than just slippery roads and sidewalks to shovel. In Michigan where temperatures sink below freezing level, frozen pipes and ice dams can create a major disaster for your home or business.  

FROZEN PIPES

Frozen pipes are often exposed to cold weather, whether they are outside your home or in cold areas such as basements, attics, garages, or kitchen/bathroom cabinets. A frozen pipe bursts typically where the ice blockage is located inside the pipe however the rupture is caused by the backflow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly. To help prevent pipes from freezing, here are a few steps you can take, according to The American Red Cross:

  • Completely drain water from swimming pool and sprinkler lines, as well as outside hoses.
  • Open kitchen/bathroom cabinets to allow warm air to circulate around plumbing.
  • When the weather is extremely cold, let water drip from faucets that may come from exposed pipes.
  • Keep your heat set to the same temperature both day and night.

ICE DAMS

Ice dams can be a major problem during the winter. Ice build-up on the eaves of your roof often times will prevent melting snow to flow off the roof or run into the gutter system. The water then is trapped under the ice which can backflow under the shingles and into the structures interior causing major water damage. Ice dams can also cause gutters and shingles to move or fall. Icicles can be an initial sign of an ice dam, according to Travelers.com. To spot ice dams inside, “check for water stains or moisture in your attic or along the ceiling of exterior walls of your house. Water stains or moisture may be an indication that an ice dam has formed and water has penetrated the roof membrane.” Removing an ice dam as soon as it is found is vital to helping prevent damage to your property and can be done using heated cables, a roof shovel, or calcium chloride ice melter. If winter weather causes water damage to you or your insured’s
property, SERVPRO® of Muskegon is only a call away, 24/7, ready to restore to preloss condition.

Winter Weather is Here. Are you ready?

12/28/2017 (Permalink)

The Cold Weather is Here. Are you Prepared? Heavy rain and freezing temperatures, damaging winds, sleet and snow can cause serious and costly property damage to your home or business if you are not ready. You can't control the weather however you can make provisions and be prepared to help take the sting out of winter weather.

Protect your property by taking these precautions before colder weather hits to help prevent costly damages from old man winter. 

  • Inspect tree limbs and branches around your property. Strong winds, heavy rain, snow and ice can cause branches to fall, which could potentially lead to damages to the structure and even cause personal injuries.
  • Inspect roofs, water pipes, and gutters to ensure they are in proper working order. Direct gutter downspouts away from your structure. Clear all debris from gutters. Leaves, pine needles and other obstructions can cause a damming effect, which can lead to roof damage and interior water problems.
  • Inspect walkways and parking lots for proper drainage to alleviate potential flood hazards.
  • Inspect all handrails, stairwells, and entryways to prevent potential slippery or hazardous areas. Install mats or non-slip surfaces. Post caution signs where water could be present.
  • When temperatures dip below freezing, allow faucets to drip to help prevent pipes from freezing. Leaving cabinet doors open allows warm air to circulate around pipes located underneath cabinets helping to prevent freezing. If the structure has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.
  • Ask SERVPRO® of Muskegon about completing an Emergency READY Profile® (ERP) for your business. The ERP is a no-cost assessment of your facility and provides you with a plan to get back in business fast following a disaster.

When winter weather strikes, call SERVPRO® of Muskegon to strike back. 231-733-7601

Stories from Hurricane Harvey

12/28/2017 (Permalink)

In a four-day period, Hurricane Harvey dumped more than 40 inches of rain as the destructive Atlantic hurricane system made it's way over eastern Texas. Since Wilma in 2005, Harvey was the first major hurricane to make landfall in the United States. 

SERVPRO’s Disaster Recovery Team® dispatched crews responding to losses across Southeast Texas including Houston, Port Arthur, Beaumont, Corpus Christi, Port Aransas, Victoria, and Bryan/College Station to assist in the cleanup and recovery efforts.

The SERVPRO® family around the U.S. responded not only to the restoration needs, but also helped secure critical donations and brought items like diapers (approximately 35,000!) and toiletries to help local residents gain access to these necessary items.

More than 240 SERVPRO® Franchises from across the country deployed to assist local SERVPRO® Franchises following Hurricane Harvey.

HARVEY BY THE NUMBERS

  • With peak accumulations of 51.88 inches, Harvey is the wettest tropical hurricane on record in the contiguous United States.1
  • Economic losses are preliminary estimated at between $81 to $108 billion, with a large portion of the losses sustained by uninsured homeowners.2
  • Following the storm, an estimated 550 storm crews were deployed, representing more than 240 SERVPRO® Franchises. Those numbers, in addition to area Franchises, placed more than 1,000 crews in storm-affected areas. Crews traveled from as far away as California, Washington, Wisconsin, and New York.
  • 20 local Franchises were impacted.

1https://en.wikipedia.org/wiki/Hurricane_Harvey#cite_note-1
2http://www.latimes.com/business/la-fi-harvey-economic-toll-20170901-story.html

Dangers of Extremely Cold Temperatures

12/28/2017 (Permalink)

According to the National Weather Service, in 2015, extremely cold temperatures caused property damage in the amount of $2.84 million dollars. What's scarier? 53 people died and 3 were injured due to extremely cold temperatures the same year.

It is imperative that everyone be aware of the effects extremely cold temperatures can have on both humans and animals. The two main conditions to be aware of are frostbite and hypothermia.

Frostbite can occur when skin is exposed to extremely cold temperatures. Physical symptoms are white or grayish-yellow skin, skin that feels unusually firm, or waxy and numbness.

Hypothermia is when your body temperature falls to an abnormally low temperature, caused from long exposure to cold weather. Signs of hypothermia include shivering, exhaustion, confusion, fumbling hands, memory loss, slurred speech, and drowsiness. Seek medical attention immediately if body temperature is below 95°F.

To avoid these conditions, stay indoors if possible. If not, dress warm in layers and try to keep dry.


Source: ready.gov/winter-weather

Christmas Lights and Candle Safety Tips

12/19/2017 (Permalink)

Christmas lights, candles and decorations bring holiday cheer to homes and businesses however if they are not used with caution, your holiday may go from festive to frightening.

The American Red Cross shared these valuable safety tips to help greatly reduce the risk of a fire in your home or business this holiday season.

  • Place Christmas trees, candles, and other holiday decorations at least three feet from heat sources like fireplaces, portable space heaters, radiators, and heat vents.
  • Inspect light strings and other holiday decorations for fraying electrical cords and always follow the manufacturer’s instructions.
  • Always unplug tree and holiday lights before leaving the property or going to bed.
  • Never use lit candles to decorate a tree.
  • Never leave candles unattended.

SERVPRO® of Muskegon wishes you a safe and happy holiday season!

Use Caution in the Kitchen

11/16/2017 (Permalink)

Pan fire

November brings families together in celebration of Thanksgiving. Most traditions include preparing a spectacular feast however if safe cooking habits are not practiced, your holiday could become hazardous quickly. The number one cause of home fires and injuries are from cooking according to the National Fire Protection Association with the leading cause being UNATTENDED COOKING. It's important to be alert to prevent cooking fires.

  • Be alert! If you are tired or consumed alcohol, Do NOT use the stove or stove top.
  • Stay in the kitchen when frying, grilling, boiling, or broiling food.
  • When simmering, baking, or roasting, check it regularly, remain in the kitchen while food
    is cooking, and use a timer to remind you that you are cooking.
  • Keep oven mitts, wooden utensils, food packaging, towels and curtains away from the stove top. 

If you have a cooking fire, following safety protocols to help keep you and your family safe.

  • Get out and close the door behind you
    to help contain the fire.
  • Call 9-1-1.
  • Oven fire, turn off the heat and keep the door closed.
  • If you try to fight the fire, be sure others are getting out and you have a clear way out.
  • Keep a lid nearby when you’re cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off
    the stove top. Leave the pan covered until it is completely cooled. Do not try to move the pan off the stove.

SERVPRO® of Muskegon Professionals wish you a safe and happy holiday season.

Dangers of Deep Frying a Turkey

11/10/2017 (Permalink)

Deep Fried Turkey Fire

Thinking about Deep-Fried Turkey this holiday season? Although it's delicious, the big question you should as yourself, "Is it worth it?". There are numerous videos online of turkey fryer fires and explosions. Do you want to risk bodily injury or property damage?

  • Place fryer on level surface away from structures and trees, fryers can tip easily.
  • Do not use fryer in a garage or on a deck. 
  • Never use a fryer in the rain or while it's snowing. 
  • Overfilling the cooking pot will cause the cooking oil to overflow when the turkey is put in. 8-10 lb turkeys work best. 
  • A partially frozen turkey will cause cooking oil to splatter when put in the pot. Make sure turkey is thawed and dry. 
  • A small amount of cooking oil spilling on a hot burner can cause a large fire.
  • Without thermostat controls, deep fryers can overheat oil to the point of starting a fire. If oil is at its smoking point, turn the fryer off.
  • The sides of the cooking pot, lid, and pot handles can get dangerously hot. Avoid trying to move once fryer is in use.
  • Never leave fryers unattended.

Flooded Basement Clean-up & Restoration

6/16/2017 (Permalink)

How many homeowners have descended their basement steps to find a pool of murky water? Water follows the path of least resistance, finding cracks and holes through basement walls. Flooding can often be attributed to insufficient drainage around basement walls, heavy rains, a faulty sump pump, or a combination of these factors.

SERVPRO of Muskegon is highly trained in water damage restoration including basement and crawlspace flooding. We have the experience, expertise, and equipment to remove the water and dry your basement properly. Our water removal and drying process emphasizes monitoring and documentation to validate your property is dry.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Damage Restoration Specialists
  • Locally Owned and Operated

Basement Flooding? Call SERVPRO of Muskegon Today – (231) 733-7601 

24 Hour Emergency Water Removal Service

Basements can flood day or night, on weekends and even holidays, and that’s why SERVPRO of Muskegon offers 24 emergency service, 365 days a year. You can expect an immediate response time, day or night.

Be Storm Smart, Be Storm Ready

6/13/2017 (Permalink)

Severe weather can happen anywhere and at any time. Yearly, Americans cope with: 

  • 10,000 severe thunderstorms
  • 5,000 floods or flash floods
  • 1,000 tornadoes
  • 2 land falling deadly hurricanes

Approximately 98 percent of all disasters that the President declares an emergency are weather related leading to around 500 deaths a year and nearly $15 billion in damage. Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving lives of others.  

Know Your Risk: The first step to becoming weather ready is to understand the type of weather that can affect where you live and work, and how the weather can impact you, your business, and your family. Check the weather forecast regularly, obtain a weather radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards.  

Take Action: Take the next step in severe weather preparedness by creating a communication plan for your home and business. Put together or purchase an emergency kit. Keep important information and valuables in safe place.

Be an Example: Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook or twitter. Your preparedness story will inspire others to do the same.  

Contact SERVPRO of Muskegon for more readiness tips and tools, including SERVPRO's Emergency READY Profile (ERP). Having a Free ERP in place for your facility can help minimize business interruption in the event of a disaster.  

Contact SERVPRO of Muskegon Professionals to learn more and be "ready for whatever happens." Continue to follow this page this week as we share additional tips to keep you safe.  

Tools To Keep You Safe

6/13/2017 (Permalink)

One of the best precautions you can take is to purchase a good quality weather radio. A weather radio is designed to alert you to potentially dangerous weather situations, like an approaching tornado. It allows you to be warned ahead of storms, providing you time to seek shelter. A weather radio is the most reliable source of weather alerts.  

Weather radios have made many advancements over the years and are very affordable. Most basic weather radios average around $30 and can be programmed to only alert you for the weather alerts you choose.  

When shopping for a weather radio, look for the following key features: 

  • Review-able alerts (you can scroll through alerts and turn off the siren for alerts you do not wish to hear). 
  • Specific Area Message Encoding (SAME) alert programming (alerts when specific counties are threatened, ensuring you only receive alerts for your county).
  • Ease of programming.

If you need help programming your weather radio, you can always contact your local National Weather Service Office or for additional information, including county codes for your state, visit the NOAA Weather Radio website atwww.nws.noaa.gov/nwr

Stay Safe from Summer Storms

6/9/2017 (Permalink)

While the Spring season is known for the potential to experience severe weather, the threat exists throughout the summer months as well.  In fact, the potential for severe weather even increases in some areas.  Hurricane season in the Atlantic begins June 1st and runs through November 30th for example.  While the Eastern Pacific hurricane season begins May 15th also ending November 30th.  

While it may be difficult to prepare for the unpredictable, there are steps you can take now to ensure you are ready when disaster strikes.  One way to prepare your business, is to establish an Emergency READY Profile (ERP).  Contact SERVPRO of Muskegon and Holland/ W. Ottawa Co. to learn more about the ERP and how it can help you.  Consider the following tips when preparing for an approaching storm.  

Muskegon: (231) 733-7601   (http://bit.ly/1Pjjht9)     

Before the Storm
You should build a emergency supply kit and develop a communication plan.  Unplug your electrical devices like your computer, or television.  Secure objects that could easily be blown away in a storm.  When you see the storm coming don't watch the storm and all of its fury, find shelter inside or in your hard top vehicle (avoid convertibles). 

During the Storm
Use your battery operated NOAA Weather Radio for updates from your local officials, for more information on weather radios  http://bit.ly/1UbFndg .  Avoid contact with electrical equipment or cords, including corded telephones.  Cordless and cellular devices should be safe.  Unplug anything you don't want damaged as a result of the storm.  Power surges from lightning can cause serious damage.  While staying away from windows and doors, remember that plumbing fixtures can conduct electricity.  

After the Storm
Never drive through flooded roadways.  Stay away from downed power lines,and storm damaged areas to keep from putting yourself in harms way.  Report any downed power line to your electric supplier immediately.  

What is the Mold Mitigation & Remediation Process?

6/1/2017 (Permalink)

When there’s a water intrusion, like a roof leak
or leaking water line, mold can quickly become a problem in your home or business. Mold can affect your health and can also cause significant damage to your property. Fortunately, SERVPRO of Muskegon Professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different, requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a “typical” mold removal process.

Call SERVPRO of Muskegon Professionals

The mold cleanup and restoration process begins when you call SERVPRO of Muskegon 231-733-7601. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed. 

Inspection & Damage Assessment

Your property will be carefully inspected for signs of mold using technology designed to detect mold
and hidden water sources. Mold feeds on cellulose and water which can be hidden from plain view.

Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO® technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold
remediation is in progress.

Removing Mold & Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Anti-fungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from
forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.

Cleaning Contents & Belongings

SERVPRO of Muskegon Professionals clean your furniture, decorative items, curtains, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and
sanitize your belongings. They are also trained to remove odors and deodorize using fogging equipment.

Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs,
such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. SERVPRO of Muskegon Professionals understand mold and mold growth and have the training and equipment to remediate mold in your home or business.

Severe Weather Tips for Yourself and Your Home

5/10/2017 (Permalink)

When a storm is headed your way, what can you do to help protect yourself, your business and your home from severe weather? Knowing the
difference between a storm watch and a storm
warning will help you know when to seek shelter. By taking a few simple precautions as storm season approaches, you can help minimize the potential for storm-related property damage; however if your home or business does sustain damage, it is important to know where to turn for prompt, professional help.

Although violent storms can strike anytime, the spring and summer months typically mark an increase in the threat of sudden, severe storms that sometimes include wind, rain, lightning and even hail.

Authorities issue a storm 'watch' when the potential for severe weather exists. A storm 'warning' will be issued when danger from a severe storm is imminent. The following tips will help prepare you to better protect yourself and your property when a storm is on the horizon.

  • Put a communication plan in place and prepare an emergency supply kit, including a battery-powered NOAA Weather radio.
  • Postpone outdoor activities; secure outdoor objects that could become airborne.
  • Don't use corded phones or any appliances that are "plugged in." Use cell or cordless phones instead.
  • Seek shelter in a home, building or hard top automobile. The steel frame of a vehicle – not the rubber tires – can help protect you from a lightning strike if you avoid touching metal or other conductive surfaces.
  • Avoid windows and doors, don't lie on concrete floors or lean on concrete walls, and stay off of porches.
  • If you are outside when a storm hits, seek shelter in a sturdy building. Avoid small, isolated structures in open areas and steer clear of hilltops, open fields, the beach or a boat on the water.

After the Storm:

  • Avoid storm-damaged areas. Stay away from downed power lines and never try to drive through a flooded roadway.
  • Replenish your emergency supplies and repair property damage promptly, before the next storm strikes.

SERVPRO of Muskegon can help you establish an Emergency READY Profile to expedite help and recovery in an emergency situation. Available 24 hours a day, seven days a week, SERVPRO® Franchise Professionals quick response time helps limit secondary damage. If your property sustains damage from wind, water or fire, call SERVPRO of Muskegon to help make it “Like it never even happened.”

CRIME SCENE, BIOHAZARD, AND VANDALISM CLEANUP

4/26/2017 (Permalink)

Although SERVPRO of Muskegon is recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies, we also offer fast and reliable Crime Scene and Biohazard cleanup and restoration services to both commercial and residential property owners.

There are serious health consequences for building occupants, employees, customers and owners when exposed to Biological and Chemical contaminates. If hazardous substances are not handled safely and properly, these contaminates can cause unhealthy and dangerous environments.

SERVPRO of Muskegon Professionals are trained to remove biohazardous substances safely and effectively. Technicians are trained to prepare the waste for proper disposal according to OSHA, EPA, State and Local health regulations.

SERVPRO of Muskegon Professionals can help you turn an unsafe environment into a clean and safe home or office by using the necessary equipment and cleaning products.

SERVPRO of Muskegon Professionals are experience with the following situations:

  • Bloodborne Pathogens. Removal and disposal of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime, or death. Technicians clean, disinfect, and deodorize the structure.
  • Methamphetamine Labs. Chemicals used in the productions of illegal drugs, such as methamphetamine, are volatile and can leave harmful residues throughout a structure. Technicians follow federal and state guidelines to property clean all surfaces.
  • Crime Scene Residues. Fingerprint powder and evidence gathering chemicals, tear gas and pepper spray residues. Technicians will clean and restore your property and contents.
  • Arson
  • Vandalism. Graffiti, egg, spoiled foods, human and animal waste.
  • Sewage Backups
  • Black Water Intrusions
  • Mold Mitigation & Remediation

Contact SERVPRO of Muskegon Professionals today for 24 HR Emergency Service. 

Put some SPRING in your CLEAN

4/18/2017 (Permalink)

Birds chirping and temperatures rising–Spring is here! Spring cleaning is something that allows us to freshen up our homes and businesses before the hectic seasons of spring and summer. While many of us deep clean, it's a great time to also organize and purge.


SERVPRO of Muskegon can help get your facility in tip-top shape. Our technicians are trained to use state-of-the-art equipment to remove soils hiding deep within your carpet, as well as stain removal and stain resistance applications. Other services include: Upholstery & drapery cleaning, hard floor cleaning and care, odor identification and deodorization.


A clean environment is a more healthy environment. Review these simple tips to improve your living and work spaces this spring. If you need a little help, don’t worry, SERVPRO of Muskegon has all of the tools to make your home or business sparkle in no time!



  • Clean your work space. Clutter piles up quickly. Start your spring cleaning by decluttering and organizing your work space. Sort files and figure out what you really need. Removing excess clutter will allow you to find things easier and help create a more productive environment.

  • Start an archive. While organizing your work space, you may find files you do not use daily, but need to keep. By creating an archive, you can save these files and keep your desk clutter-free. Maintain your archive by scheduling one day per month to sort through files and keep them organized.

  • Organize your inbox. Organize e-mails by creating folders in our inbox. Organizing these files will require some time investment, however this will be a tremendous time saver in the future. Consider backing up important electronic files and programs as well.

  • Deep clean your facility, including the floors. Floors bear the brunt of your daily business over time. If not properly maintained, they become dull and dingy. By deep cleaned the floors, this can improve the cleanliness and overall look of your facility.

  • Clean HVAC units. Most air conditioning units remain dormant throughout the winter. To ensure the best indoor air quality, consider having your HVAC and ducts professionally cleaned.

What's your Fire Escape Plan?

4/18/2017 (Permalink)

When there is an emergency situation, like a building fire, every second counts. The more prepared you are before the emergency determines how quickly you respond. Emergency planning and training is a direct influence on the outcome of an emergency situation. Facilities with well-prepared employees and well-developed plans will likely have less structural damage and fewer employee injuries.


It is important to designate multiple evacuation routes and exits when preparing a fire evacuation plan. This directs individuals to more than one way to exit the building, should an exit be blocked by fire. When choosing emergency exits, consider the following recommendations.



  • Exits should be clearly marked and well lit.

  • Exit routes should be wide enough to accommodate the number/volume of evacuating personnel.

  • Exit routes should remain unobstructed and clear of debris at all times.


When preparing drawings that show evacuation routes and exits, be sure to post them for all employees to see. Escape plan should be practiced to help familiarize staff with emergency exit routes. The National Fire Protection Agency (NFPA) recommends practicing fire and emergency evacuations at least twice a year. Talk to your local fire department, as local codes may require more frequent drills for various facilities.


SERVPRO of Muskegon can help with emergency planning by creating an Emergency READY Profile® (ERP) for your facility. For more information about the ERP or emergency planning, contact SERVPRO of Muskegon 231-733-7601


Fire Escape Safety Tips



  • Make a plan. Remember, every second counts.

  • Practice your plan. Make sure you, your
    employees and your family know the escape routes from every area of your home or business. Practice leaving the property with your eyes closed, feeling your way out.

  • Leave immediately. Don’t stop for possessions or keepsakes. Exit as quickly as possible. If the smoke has already grown thick, crawl low and cover your mouth to avoid smoke inhalation.

  • Never open doors if they are hot to the touch. When you come to a closed door, use the back of your hand to see if the door is hot to the touch. If it appears the fire is on the other side of the door, leave it shut and find another escape route.

  • Designate an outside meeting place. Designate a meeting location away from the building. Take attendance to ensure everyone is accounted for and safely evacuated.

Risky Business Eliminating Electrical Fires

3/30/2017 (Permalink)

Working with electricity can be dangerous. Engineers, electricians, and other professionals who work with electricity directly have an increased risk of electrical related injuries. Other professionals, such as office workers and sales people who work with electricity indirectly, may also be exposed to electrical hazards. Electricity and electrical products play a key role in how we conduct business every day. It is important to use electricity properly to avoid serious safety risks.


According to the Electrical Safety Foundation, over the last ten years, more than 30,000 workers have been injured in workplace electrical accidents. Electrical fires can result from electrical system failures, but many more are caused by incorrectly installed wiring, overloaded circuits and improperly used extension cords.


Most electrically-related fatalities and injuries could easily be avoided. Take safety precautions to prevent electrical fire hazards by routinely checking electrical appliances and wiring. Buy electrical products evaluated by a nationally recognized laboratory, such as Underwriters Laboratories (UL). Consider unplugging electrical devices when not in use. Use extension cords wisely; never overload extension cords or wall sockets. Take steps to protect yourself everyday and make safety an integral part of how you do business.


DID YOU KNOW?



  • Electrical hazards cause more than 300
    deaths and 4,000 injuries in the workplace each year.

  • Electrical accidents rank sixth among all types of work-related deaths in the United States.

  • Electrical accidents on the job cause an
    average of 13 days away from work and nearly one fatality every day.

  • The non-fatal workplace incidents that cause the highest number of days away from work include contact with an electrical current or a machine, tool, appliance or light fixture (38 percent) and contact with wiring, transformers or other electrical components (33 percent).

  • Nonfatal electrical injury occurs most often to those who work with machines or tools and around electrical wiring other than power lines.

  • Over the last 10 years, more than 46,000 workers were injured from on-the-job electrical hazards.


*Facts and figures provided by the Electrical
Safety Foundation.

Sprucing Things Up This Spring

3/30/2017 (Permalink)

The flowers are blooming and the birds are chirping. Spring is in the air, but you can’t shake those winter blues! Spruce up your home or business with a deep cleaning.


Spring cleaning is a tradition that allows us to freshen up our environment and get a head start on the hectic seasons of spring and summer. SERVPRO of Muskegon can help. SERVPRO® Franchise Professionals are trained to use state-of-the-art equipment to remove soils hiding deep within your carpet, as well as focused stain removal and stain resistance applications. Other services include: Upholstery and drapery cleaning, hard floor cleaning and care, odor identification and deodorization.


A clean environment is a healthy environment. Improve your living and work spaces this spring. If you need a little help, don’t worry, SERVPRO of Muskegon has all of the tools to make your home or business sparkle in no time!


SPRING CLEANING TIPS



  • Always start from the top. As you clean higher items, like ceiling fans blades and top shelves on bookcases, you’ll knock dust down to a lower level. Cleaning from the top down will prevent soiling areas you have already cleaned.

  • Stay focused on the task at hand. When cleaning out a closet or drawer, it’s easy to get drawn in by old photo albums and keepsakes. Set aside time for the fond memories later; you’re on a mission!

  • Don’t be a pack rat. You don’t want to throw away precious keepsakes but try to limit junk laying around your home or office. If you haven’t used it in a year or two, throw it out!

  • Hit the hidden areas. We all avoid the dreaded hidden areas in our homes, but now is the time to face the dust bunnies!

  • Tackle big projects first. It happens every
    year, we start with the best intentions to scrub our homes from top to bottom, but somewhere in the middle we run out of steam. Tackle the biggest projects first or you may never get to them.

  • Yard Sale time! Don’t just chuck your unwanted items. Put them up for sale; you may be surprised to see what could bring in a few bucks.

Destroy Odors with DEODORIZATION

3/21/2017 (Permalink)

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized.  Fire, smoke and soot damage in your home or business can create unpleasant and potentially permanent problems.  


As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on surfaces and in hard-to-reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors.  


Other odors that may require deodorization: 



  • Cigarette Smoke

  • Pet Odors

  • Decomposition

  • Mold


With technicians certified by the Institute of Inspection, Cleaning and Restoration (IICRC), SERVPRO of Muskegon Professionals provide specialized services that can rid your home or business of offensive odors left by fire or smoke damage. SERVPRO of Muskegon Professionals do not cover up lingering odors with fragrance; they seek out and remove the sources of the odor. Once the source is found, SERVPRO's own proprietary line of cleaning products are used to treat and prevent the odor from returning. Any restorable item in affected areas will also be professionally cleaned and deodorized, including furniture, draperies, upholstery, electronics, art, flooring, walls, ceilings, and more.


Ask SERVPRO of Muskegon Professionals to explain the various deodorization methods available and which will work best for you.


If you or a customer suffer a fire damage or some other accident and require deodorization services, contact SERVPRO of Muskegon. Whether it's fire, water, mold damage or just a stubborn odor that refuses to go away, we'll help make it "Like it never even happened".

Spring is in the Air!

3/21/2017 (Permalink)

Spring is in the air! With the warmer weather comes the tradition of spring cleaning. It's a time to organize and clean what we encounter on a daily basis from your home to your business and office.

Perhaps you are selling a home and want to vanquish years of cigarette smoke odor that won't go away, or want to see if your ducts or HVAC system needs to be cleaned. SERVPRO of Muskegon offers the following cleaning services:

  • Deodorization
  • Carpet Cleaning
  • Upholstery Cleaning
  • Drapery Cleaning
  • Ceiling and Wall Cleaning
  • Hard Floor Cleaning
  • Strip and Seals
  • Biohazard and Crime Scene Cleaning
  • Vandalism

Whatever your spring cleaning needs, SERVPRO of Muskegon has you covered.  Call 231-733-7601 today to discuss or schedule your necessary spring cleaning services. 

FLOODING Can Happen ANYWHERE

3/16/2017 (Permalink)

According to the National Weather Service (NOAA), “Approximately seventy five percent of all Presidential disaster declarations are associated with flooding.” NOAA lists the most common flood
hazards in the United States as:



  • Flash Flooding

  • River Flooding

  • Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems

  • Burn Scars/Debris Flows (Caused by Wildfires)

  • Ice/Debris Jams

  • Snow melt

  • Dry Wash (Caused by heavy
    rainfall in dry areas)

  • Dam Breaks/Levee Failure


Just because you haven’t experienced a flood doesn’t mean you won’t in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in
low-risk communities. On average, floods cost $3.5 billion in annual losses in the U.S., and commercial flood claims average more than $75,000 (NFIP).


When catastrophic water damage happens to you, SERVPRO of Muskegon can help. They can help you prepare ahead of time with an Emergency Ready Profile® (ERP), or respond to any size disaster to begin cleanup and restoration to get you back in business as soon as possible.


SERVPRO of Muskegon Professionals are ready to help make it “Like it never even happened.”

Portable FIRE EXTINGUISHERS

3/16/2017 (Permalink)

Portable fire extinguishers can be life and property saving tool when used correctly. In order to operate an extinguisher, the National Fire Protection Association (NFPA) suggests remembering the word PASS:

  • Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.
  • Aim low. Point the extinguisher at the base of the fire.
  • Squeeze the lever slowly and evenly.
  • Sweep the nozzle from side-to-side.

Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Remember, extinguishers do have limitations. It is also important to ensure you have the correct type of extinguisher for your facility. To find more information on choosing the
appropriate class of extinguisher, please visit the NFPA website at nfpa.org.

March is RED CROSS MONTH

3/3/2017 (Permalink)

March is RED CROSS MONTH

Founded in 1881, the American Red Cross is a charitable organization that relies on donations and volunteers to carry out their mission. Whether it is disaster relief, blood donations, military family support, or training and certification in CPR, lifeguarding, first aid and more, the Red Cross is committed to helping those who need it most. The American Red Cross is part of the Global Red Cross Network, the world’s largest volunteer network found in 187 countries, according to redcross.org.

Every year, March is declared Red Cross Month by the President of the United States. The American Red Cross celebrates by honoring the “everyday heroes” who support and carry out the mission of the Red Cross by donating, giving blood, taking a
class or volunteering.

SERVPRO® began a partnership with the American Red Cross in 2013, and became an official Disaster Responder partner in 2016. The Disaster Responder program provides families and individuals immediate support, comfort and assistance when a disaster, such as a house fire,
happens to them. Disaster Responders also help communities prepare for disasters ahead of time by participating in preparedness activities such as the Smoke Alarm Installation Campaign.

To learn more about the American
Red Cross, or about how you can get
involved, visit redcross.org.

BY THE NUMBERS:

Around 3.1 million people donate blood through the American Red Cross.

The American Red Cross collects and processes about 40% of the nation’s blood supply to approximately 2,600 hospitals and transfusion
centers nationwide.

Volunteers constitute about 90% of the American Red Cross workforce, making it possible to respond to nearly 70,000 disasters every year, most of them home and apartment fires.

Source: The American Red Cross

Help Prevent the Spread of Flu Germs

2/24/2017 (Permalink)

Homes and businesses can depend on their local SERVPRO® Franchise Professional to clean and sanitize building materials, surfaces and contents following restoration industry standards, using professional cleaning products and EPA-registered cleaners and disinfectants. SERVPRO® Franchise Professionals are also trained and equipped to clean your HVAC and duct systems to help provide better air quality and help reduce the risk of circulating harmful contaminants. If you have concerns about the cleanliness and sanitation of your home or place of business, call on your local SERVPRO® of Muskegon & Holland/W. Ottawa Co. today 231-733-7601/616-396-8180.  

According to the Centers for Disease Control and Prevention, people may take action everyday to stay healthy in the wake of the recent flu outbreak.

  • Cover your nose and mouth with a tissue when you cough or sneeze. Throw the tissue in the trash after you use it
  • Wash your hands often with soap and water, especially after you cough or sneeze. Alcohol-based hand cleaners are also effective
  • Avoid touching your eyes, nose or mouth. Germs spread that way

Try to avoid close contact with sick people. For more helpful information regarding Flu Germs, contact the Center for Disease Control and Prevention's website https://www.cdc.gov/

The First 48 Hours After a Fire

2/8/2017 (Permalink)

The first 48 hours after a fire damage can make the difference between restoring versus replacing damaged property and personal belongings. Rapid response and timely mitigation can help prevent fire damage from creating long term problems.

SERVPRO Professionals understand returning to normal is your primary concern. SERVPRO Response Teams are trained in caring for both you and your property. By responding quickly with a full line of fire cleanup and restoration services, SERVPRO of Muskegon & Holland/W. Ottawa Co. can help you get your home or business back up and running quickly and help protect your property and belongings.

If your home or business suffers a fire damage, contact us to help make it “Like it never even happened.”

Emergency Fire Damage Tips

DO

  • Limit movement in the home to prevent soot particles from being embedded into carpet and avoid tracking.
  • Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork.
  • If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from metal kitchen and bathroom faucets, trim, and appliances.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks, and tubs to avoid freezing pipes and fixtures.
  • Remove soot particles from plants with a damp cloth.
  • Change HVAC filter, but leave system off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

DON’T:

  • Don’t attempt to wash any walls or painted surfaces without first contacting SERVPRO Professional.
  • Don’t attempt to shampoo carpet, rugs, or upholstered furniture without first consulting your SERVPRO Professional.
  • Don’t attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat, or water without first consulting an authorized repair service.
  • Don’t consume any food or beverages that may have been stored close to fire, heat, or water. (They may be contaminated.)
  • Don’t turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
  • Don’t send garments to the dry cleaner. Improper cleaning may set in smoke odor.

When fire and water damage take control of your life, SERVPRO of Muskegon & Holland/W. Ottawa Co. will help you take it back.

Teaming Up to Help You Be Ready

2/8/2017 (Permalink)

The SERVPRO® Franchise System is teaming up with the American Red Cross to help business and homeowners across
the nation get READY for any disaster. The American Red Cross Ready Rating™ program, is a free, web-based program designed to help businesses, organizations and schools become better prepared for emergencies. Through the Ready Rating program website, readyrating.org, property owners complete a 123-point self-assessment of their level of preparedness for weather-related or other emergencies. The Ready Rating assessment also offers tips and best practices to help improve their level of preparedness.

“Through the generosity of SERVPRO®, the Red Cross will help empower workplaces to re-open more quickly after natural or man-made disasters such as water main breaks, medical emergencies, power outages, tornadoes, floods and hurricanes through the Ready Rating Program,” said Tom Heneghan, manager of Business Continuity Programs for Red Cross.

“Up to 40% of businesses never re-open their doors after such disasters; SERVPRO’s partnership will enable more businesses, schools and organizations to become better prepared. We are excited to have SERVPRO join us in community outreach efforts to educate and highlight the
importance of community preparedness in neighborhoods across the country.”

“This partnership just makes perfect sense,” said Rick Isaacson, Executive Vice President of SERVPRO Industries, Inc., “and truly completes the readiness equation for businesses and other property owners.

The Red Cross Ready Rating Program allows individuals to assess their readiness for a disaster, so they can take all necessary steps before disaster strikes to protect their property from damage and loss. But, when disaster does strike, knowing what to do and who to call saves time–and fast response is key to minimizing damage and downtime.

That’s where SERVPRO’s Emergency READY Program can help. Together, these two programs offer maximum peace of mind to businesses and other organizations.” With SERVPRO’s Emergency READY Program, your local SERVPRO® Franchise Professional will establish an Emergency READY Profile® (ERP) for your facility.

The ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations and priority areas. In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility.

The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future. The time to prepare for a disaster is before it happens. Taking steps to make your property as secure as possible, then having a plan to deal with the aftermath if disaster does strike is just good business sense.

For more information about SERVPRO’s Emergency Ready program, visit SERVPRO.com/ready. Call SERVPRO of Muskegon & Holland/W. Ottawa Co. to learn how to develop an Emergency READY Profile® for your business and BE READY.

Puff Back? What's That?

2/1/2017 (Permalink)

Furnace 'puff backs' occur most often in the winter. A puff back is a misfiring of your furnace that can send soot throughout your home, covering furniture, cabinets, walls, linens and everything in between. The consequences can be severe but SERVPRO of Muskegon & Holland/W. Ottawa Co. can work closely with you in the cleaning and restoration of your home or business.

How Does a Puff Back Occur?

A puff back happens when an oil burner doesn't ignite immediately and oil fumes are allowed to build up resulting in an explosion similar to the backfiring of a car. The explosion can shoot soot and debris through the furnace or boiler's exhaust system throughout your home.

The soot is not just a powder-like substance, but is black and sticky and will include a mixture of oil that is difficult to clean. The first thing you should do is contact your insurance company to start a claim, which will usually cover your home and contents affected by the puff back (calling your insurance carrier should always be the first step to see if you have coverage. Understanding your coverage should be a high priority for any home or business owner).

What Should You Do?

Here are some helpful tips on what you should do, should a puff back occur in your home: 

  • Assess the situation and the amount of damage that was done.
  • Wash all affected clothing and fabrics in the house - some may require professional cleaning.
  • Throw away all exposed foods.
  • Call a repairman to fix the malfunctioning furnace.
  • Call SERVPRO of Muskegon & Holland/W. Ottawa Co. to take care of the cleaning of the soot and chemicals.

We will work closely with you, your insurance agency and your adjuster to ensure that the job is done as quickly as possible to get you back to your normal, daily routine.

How to Prevent Puff Backs

  • There are a few steps you can take to prevent puff backs:
  • Keep your oil heating system free of dust
  • Inspect and service your heating system yearly
  • If you hear noises or see soot near your furnace, call your heating company

Your homeowners policy will usually cover damage to your home caused by a puff back. However, the cost to repair the furnace would most likely not be covered as it is most likely a maintenance issue. If a puff back occurs, we recommend that you do not attempt to clean it yourself. Using standard cleaning products could cause further damage and may not get rid of the oil residue and odors. The cost of hiring SERVPRO of Muskegon & Holland/W. Ottawa Co. and other related expenses would be covered as part of the claim and are subject to the policy deductible.

Alternative Heating Safety Tips

1/27/2017 (Permalink)

The winter season is here and with it comes shorter days and lower temperatures. No matter where you live, winter brings a change in the weather. Many people use alternative heat sources like fireplaces, portable space heaters, and wood burning stoves to help keep homes cozy. Did you know, heating equipment is a leading cause of home fire deaths? According to the National Fire Protection Association, heating equipment fires cause an estimated $1 billion in direct property damage annually. Keep the following safety tips in mind to help reduce your risk of a heating-related fire.

  • Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater. Have a three foot “kid-free zone” around open fires and space heaters.
  • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
  • Remember to turn portable heaters off when leaving the room or going to bed.
  • Test smoke alarms monthly.
  • Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.
  • Have heating equipment and chimneys cleaned and inspected every year by a qualified professional. If your property does suffer fire damage, contact your SERVPRO of Muskegon & Holland/W. Ottawa Co. to help make it “Like it never even happened.”

Smoke Alarms: LIFE SAVERS

1/27/2017 (Permalink)

Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Association (NFPA).


In homes, smoke alarms should be in every bedroom and on every level, including the basement. In office and commercial environments, check your state requirements or contact your local Fire Marshall to help ensure all codes are met.


Test smoke alarms monthly using the test button. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. Other alarms need batteries replaced every year, and the unit replaced every ten years. If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from an alarm. Almost half of fires where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA).


In larger commercial facilities, hard wired or wireless smoke alarms offer benefits such as not needing to be tested
as often and activating throughout the entire building if smoke is detected in just one area (NFPA).


If you need help installing, testing or changing batteries in your smoke alarms, contact your local fire department, an electrician or the American Red Cross.


Be sure your home or workplace has a fire emergency plan in place and conduct regular fire drills. For more information
on Emergency Preparedness, contact your local SERVPRO of Muskegon & Holland/W. Ottawa Co.


FIRE FACTS:


7 People die every day from a home fire. 


36 People suffer injuries as a result of home fires every day.


$7 BILLION in property damage occurs every year.

Facts on Frozen Pipes

1/9/2017 (Permalink)

Water has a unique property in that it expands as it freezes. This expansion puts tremendous pressure on whatever is containing it, including metal and plastic pipes. No matter the strength of a container, expanding water can cause pipes to break. Pipes that freeze most frequently are those that are exposed to severe cold.

During cold weather, take preventative action:

  • Let the cold water drip from the faucet served by exposed pipes. Running water, even at a trickle, helps prevent freezing.
  • Keep the thermostat set to the same temperature both during the day and night. You may incur a little higher heating bill, however you can prevent a much more costly repair job if a pipe were to burst.
  • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55 degrees.

To thaw frozen pipes:

  • If you turn on a faucet and only a trickle comes out, suspect a frozen pipe. Likely places include against exterior walls or where your water service enters your home through the foundation.
  • Keep the faucet open. As you treat the pipe and the frozen area begins to melt, water will begin to flow through the frozen area. Running water will help melt the ice inside.
  • Apply heat to the section of pipe like using an electric heating pad or hairdryer. Never use an open flame.
  • Apply heat until full water pressure is restored. If you cannot thaw the pipe, call a licensed plumber.
  • Check all other faucets in your home to find out if you have additional frozen pipes.

Note- If in doubt about any of the above steps or if you do not feel comfortable with the situation, it is always best to contact a licensed plumber.

In the event you incur frozen pipe damage, SERVPRO of Muskegon and Holland/ W. Ottawa County and our trained technicians are available 24/7 to assist with your cleanup and restoration needs.

(231) 733-7601 Muskegon or (616) 396-8180 Ottawa County.

Odor? What's going on in your home in Muskegon County

12/1/2016 (Permalink)

How clean is your home? Are there odors in your home from being closed up all winter? Do you smoke inside your home? Do you have kids or pets?  

If any of these things are applicable to you then listen up. While most homes can be cleaned or freshened up by you, there are times where it is best to bring in the professional. 80% of home owners say that the cleanliness of a home determined by how clean their floors are yet only 15% have their carpets cleaned yearly. So I ask you again, how clean is your home?

Lingering odors can be traced to numerous issues in and around your home that can be hazardous to you, your family and pets. Most home remedies can mask or provide a temporary solution to the issue however they will come back. It does not eliminate the hazard and so it remains while you think the problem has been solved.

There are 4 general rules of getting rid of unpleasant smells.

  1. Locate and destroy the source of the smell
  2. Thoroughly clean any surfaces or items that were affected by the source
  3. Assess types of materials and cleaning products needed for each
  4. Spray and Treat the area to deodorize the air and seal any remaining odors

The primary areas that we see the most odor take root and cause damage are in carpets, furniture, clothing, and drywall if they are exposed long enough. These surfaces must be cleaned to prevent the smell from coming back. Every material has its own physical properties and the professionals at SERVPRO of Muskegon and Holland/ W. Ottawa County will be able to properly assess which cleaning products and method will yield the best results.

Many odors such as, urine from pet and children, mold from water damage, cigarette smoke, smoke and fire damage can be eliminated with our expertise. Have an issue? You may want to visit apartmenttherapy.com for helpful DIY tips. SERVPRO of Muskegon and Holland/ W. Ottawa Co. is the faster to any size disaster or odor emergency.

Cook the Turkey, Not the Garage in Muskegon County

11/17/2016 (Permalink)

Each November, families gather to celebrate Thanksgiving by preparing a delicious feast but if you don't practice safe cooking habits, your happy holiday could become hazardous very quickly. According to the National Fire Protection Agency (NFPA), cooking is the main cause for home fires and injuries with Thanksgiving being the peak day for cooking-related fires. Review the following safety tips to ensure you can enjoy a safe holiday. Click here to see a scary demonstration of how quickly a food related fire can get started.

  • Never leave cooking food unattended-stay in the kitchen when frying, grilling, or broiling food. If someone must leave the kitchen for even a short period of time they should turn off the stove.
  • Check food regularly while cooking and remain in the home while cooking. Use a timer as a reminder that the stove or oven is on.
  • Keep the kids away from the cooking area. Enforce a "kid free zone" and make them stay at least three feet away from the stove
  • Keep anything flammable; pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels or curtains away from the stove, oven or any other appliance in the kitchen that generates heat.
  • Do Not wear loose clothing or dangling sleeves while cooking
  • Clean cooking surfaces on a regular basis to prevent grease buildup.
  • Purchase a fire extinguisher to keep in the kitchen. Contact your local fire department for training on the proper use of extinguishers. (click here)
  • Always check the kitchen before going to bed or leaving the home to make sure all stoves, ovens, and small appliances are turned off.

Install smoke alarms near the kitchen, on each level of the home or business, near sleeping areas, and inside and outside bedrooms. Use the test button to check it each month. Replace all batteries at least once a year.

SERVPRO of Muskegon and Holland/ W. Ottawa County wishes your a safe and happy holiday season.

September is National Preparedness Month

9/14/2016 (Permalink)

With September being National Preparedness Month SERVPRO of Muskegon andHolland/ W. Ottawa Co. says this is a great time for business owners to review their emergency preparedness and business continuity plans. SERVPRO points to startling statistics like this one to emphasize the importance of advance planning: according toFEMA, as many as 40 percent of businesses never reopen following a major flood disaster.


“Business owners who think they are prepared for an emergency because exits are clearly marked and fire or flood drills are parts of the regular routine really need to take another look at their preparations,” said Sue Steen, SERVPRO Industries, Inc. chief executive officer. “A comprehensive emergency plan also contains critical information about the location of shut-off valves, fire suppression system controls, emergency contact numbers and more—information that can save emergency responders precious time and help contain damage and minimize injury.”


Because SERVPRO knows the time to create a disaster readiness plan is before you need it, they have developed the SERVPRO Emergency READY Program to help business owners create an Emergency READY Profile (ERP) for their facility, at no charge. The business owner works with SERVPRO of Muskegon and Holland/ W. Ottawa Co. to gather and document information that will become critical if a disaster strikes. Once the ERP is created, business owners have access to their information 24/7 online and by using SERVPRO’s free smartphone app.


“For a business to survive and thrive, it needs to get back to business as soon as possible after a disaster strikes,” said Steen. “With an ERP in place, SERVPRO’s Disaster Response teams can immediately assess the situation and take the first critical steps to protect employees from harm and property from further damage, setting the business on the road to recovery.”


SERVPRO professionals specialize in disaster restoration, cleanup and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers. For more information on the SERVPRO and the SERVPRO Emergency READY Program, please visit https://ready.SERVPRO.com/home/mobileapp.

First 24 Hours After A Fire

7/27/2016 (Permalink)

The first 24 hours after fire damage can make the difference between restoring versus replacing your property and personal belongings.  SERVPRO's 1-4-8 Service Response Guidelines can help prevent fire damage from creating long term problems.  

Under normal circumstances, within one hour from notice of loss, a SERVPRO of Muskegon and Holland/W. Ottawa County Professional will contact you to arrange for service.  Within four hours of loss notification our crew will be on site to begin mitigation services.  Finally, within eight business hours, a verbal job briefing will be communicated to the appropriate party.  

SERVPRO of Muskegon and Holland/W. Ottawa County professionals provide timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration.  These services help ensure ensure your property and belongings are restored to pre-loss condition when possible.  

Professionals from SERVPRO are available 24hours a day, 365 days a year to help you make it "like it never even happened." 

If you or your neighbor down the street suffers a fire whether at home or at the business, remember the following tips to help minimize damage while waiting for help to arrive.  

What to Do Until Help Arrives

  • Wipe soot from chrome on faucets, and appliances then protect with a light coating of petroleum jelly or oil.
  • Do not attempt to wash any walls or painted surfaces.  
  • Do not attempt to shampoo carpet or upholstered furniture.
  • Do not attempt to clean any electrical appliances that may have been close to fire or water without consulting a repair service.

If you follow these tips, and contact SERVPRO of Muskegon, and Holland/W. Ottawa County right away you greatly reduce the claim.  Please post any questions you may have in the comments.

The Behavior of Smoke

6/15/2016 (Permalink)

A fire loss can result in complex damages because of the unique behavior of smoke.  A trained professional should survey the loss site to determine the extent to which fire, smoke, heat, and moisture impacted building materials and contents.  

SERVPRO of Muskegon and Holland/W. Ottawa Co.  professionals know smoke can penetrate various cavities within the structure, causing hidden damage and odor.  Our knowledge of building systems helps us investigate how far smoke may have spread.  Here are some facts you may not know about smoke: 

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

The Different Types of Smoke

There are two different types of smoke, wet and dry.  As a result, there are different types of soot residue after a fire. Before restoration begins, a professional from SERVPRO of Muskegon and Holland/W. Ottawa Co. will test the soot to determine which type of smoke damage occurred.  The cleaning procedure will then be based on the information identified during pretesting.  Here is some additional information regarding the various types of smoke.  

Wet Smoke (Plastic and Rubber)
Low heat, smoldering, pungent odor, sticky, smeary.  Smoke webs are more difficult to clean.  

Dry Smoke (Paper and Wood)
Fast burning, high temperatures, heat rises therefore smoke rises. 

Protein Fire Residue (Produced by evaporation of material rather than from fire) 
Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Fuel Oil Soot (Furnace Puff Backs)
While "puff backs" can create havoc for homeowners, SERVPRO professionals can, in most cases, restore the contents and structure quickly.

Other Types (Tear gas, fingerprint powder, and fire extinguisher) Special situation that requires special care.


Our professionals are trained to handle even the toughest losses.  If your home or business sustains fire or smoke damage, contact SERVPRO Muskegon and Holland/W. Ottawa Co.  Professionals to help make it "Like it never even happened".

Trauma and Crime Scene Cleanup

5/25/2016 (Permalink)

After the police have finished processing a crime or accident scene, the cleaning and restoration process can begin. Many times, crime and accident scenes have blood and other bio-hazard contaminants that pose a serious health risk. SERVPRO of Muskegon and Holland/ W. Ottawa Co. will respond immediately and has the specialized training, protective equipment, and experience to safely clean trauma and crime scenes.

Need Trauma or Crime Scene Cleanup? Call Today –(231) 733-7601 Muskegon, (616) 396-8180 Ottawa County.

Our technicians follow OSHA and EPA protocols to help transform an unsafe environment back into a clean, safe home or business. Our first focus is always safety, since crime or accident scenes may involve blood-borne pathogens, harmful chemicals, and other dangers. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

Crime Scene and Trauma Cleaning Services

  • Fingerprint powder and evidence-gathering chemicals
  • Tear gas and pepper spray residues
  • Fire extinguisher residue
  • Blood, bodily fluids, and tissue remnants

Common Trauma and Crime Scene Scenarios

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, we can clean and restore your property after a crime scene investigation.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Our trained Professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs

Many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. Our technicians follow federal and state guidelines to properly clean all surfaces.

Electrical Safety in the Office and at Home

5/18/2016 (Permalink)

Electrical outlets can become dangerous when overloaded.  Though it may be easy to simply plug in another power strip or extension cord when adding equipment, the wiring in some buildings often isn't capable of supporting to many high powered electronics appliances.  Older office buildings and homes, in particular, often suffer from lack of electrical outlets.  The temptation is to simply add a power strip or plug in an extension cord from across the room.  Even in newer office buildings  and homes, it can be all too easy to overload a single outlet with power hungry machines such as computers, printers, scanners, and monitors.  

So what's the big deal?

When an employee or residents overloads an electrical outlet, that means more current is running through the outlet than it can handle.  This causes the outlet to overheat, which may lead to an electrical fire.  According to the National Fire Protection Agency (NFPA), electrical distribution and lighting equipment are involved in more than 24,000 home structure fires per year.  These fires result in an average of 320 deaths per year and an estimated $700 Million in property damage per year.  

  • If an electrical find should occur in your office or home, get safely away from the fire an call the fire department immediately.  If you choose to use an extinguisher on the fire, never let the fire get between you and a safe exit, and never use water to extinguish an electrical fire.  The risk of electrical shock is far to great.  Class C fire extinguishers use a non conductive extinguishing agent and should not cause electrical shock.

To help prevent this and other electrical hazards, refer to the list below (provided by Electrical Safety Foundation International).  

  • If you use a power strip, use a name brand product from a reputable retailer.  Low quality or counterfeit power strips may contain wiring that isn't adequate to carry the load.
  • Place power strips where there is plenty of air circulation to disperse the heat.
  • Never attempt to plug grounded (three pronged) cords into an ungrounded (two pronge) outlet.  
  • Do not bind, kink, or knot electrical cords.
  • Keep cords close to a wall to prevent the risk of tripping.

And as always should you or someone you know experience a loss due to an electrical fire, call the cleanup team that is faster to any disaster.  SERVPRO of Muskegon and Holland/ W. Ottawa Co. is ready to make it like it never even happened.  For a full list of services visit our websiteswww.SERVPROmuskegon.com or www.SERVPROhollandwestottawacounty.com

Prevent & Stop Mold Growth

4/29/2016 (Permalink)

Prevent and Stop the Growth of Mold

Indoor mold has the power to damage building materials and finishes.  Like weeds, mold spreads, growing on surfaces like walls, ceilings, and tile grout. Fortunately, mold growth can be stopped and SERVPRO of Muskegon and Holland/ W. Ottawa Co. can help you before it's to late.

Mold Damage

Mold loves moisture and cannot thrive without it.  Mold often develops in areas where there has been water damage from a broken pipe, leaking window or roof, or after a basement flood.  Many homes develop mold issues in bathrooms without adequate ventilation and closets that share a wall with those bathrooms. Mold causes the deterioration of ceiling tiles, grout, caulking around tubs and showers and it destroys any type of paperboard quickly.

How to Stop Mold

The key to eradicating mold indoors is to cut off its moisture supply.  Mold thrives in moist, humid conditions.  Eliminate those conditions and you can stop mold growth and prevent its return.  Quick extraction of flood water is the first step. Whether it’s seepage from foundation cracks, a leaky roof or a broken water line, that standing water needs to be removed quickly.

After any standing water is removed, the drying and dehumidification process can begin. Remember, it’s all about removing moisture, including excess moisture in the air. Dehumidifiers and fans can be a great help during this part of the mold removal process.

Area rugs will need to be removed, cleaned and dried and wall-to-wall carpeting may need professional cleaning to remove all traces of mold and its musty smell. Depending on the situation, furniture, draperies and other upholstered items also will need cleaning. Remove any cardboard boxes that have been contaminated with mold and only transfer their contents to totes after everything has been inspected and treated for mold growth.

In the bathroom: For mold issues in bathrooms, make sure the room has a working exhaust fan (which usually installed in the ceiling near the light fixture). Run the exhaust fan whenever anyone takes a shower or a bath to reduce as much humidity (moisture) from the air. Wipe down bath and shower tiles after use to keep moisture to a minimum and inhibit the growth of mold.

SERVPRO of Muskegon and Holland/ W. Ottawa Co. knows how to stop mold growth effectively and how to prevent mold from returning to your home or business.  When you discover mold, don’t hesitate.  Contact the mold remediation professionals at SERVPRO of Muskegon and Holland/ W. Ottawa Co. with more than 20 years of experience along the Lake Michigan Coast, we have the expertise to deal with mold safely. You won’t have to worry about the mold spreading to other areas or it affecting your employees, family or pets during the remediation process.

SERVPRO of Muskegon and Holland/ W. Ottawa Co. is ready for what ever happens, Contact us at (231) 733-7601- Muskegon, or (616) 396-8180 for all your microbial, water, fire, smoke damage or other cleaning needs.

information provided by SERVPRO of The Beaches/Ponte Vedra

Faster to any Water Loss

4/22/2016 (Permalink)

Call the Cleanup Team that's fastest to any size disaster.

A pipe bursts.  A water heater leaks.  A bathtub overflows. Flood waters rush in.  A sprinkler system malfunctions.  Water damage can happen any numbers of ways.  But if your business or home is under few inches of water, everything else takes a backseats.  Only one thing matters when your business can't operate, and there is just one thing on the mind of the water logged resident: A solution.  

SERVPRO of Muskegon and Holland/W. Ottawa County Professionals are that solution.  Equipped with the knowledge, the experience, and the training to help make your water damage "like it never even happened," SERVPRO of Muskegon and Holland/ W. Ottawa Co. will start helping from the moment you call.  Serving the Lake Michigan Lakeshore with more than 20 years experience, helping to put your worries to ease, because we understand the science of drying.  

When water damage strikes, give SERVPRO of Muskegon and Holland/W. Ottawa Co. a call; we will help to make things right,  make things dry, and make it "Like it never even happened." 

Spruce Up Your Space

4/14/2016 (Permalink)

Birds are chirping and the temperatures have warmed up, spring is finally here (maybe)!  Spring Cleaning is a tradition allowing us to freshen our environment and  get a head start on the hectic season of spring and summer.  While many people deep clean their homes, this is also a great time to clean and organize your business.  

SERVPRO of Muskegon and Holland/ W. Ottawa County can help get your facility in tip top shape.  In addition to recommending air duct and HVAC cleaning, SERVPRO Professionals are trained to use state-of-the-art equipment to remove soils hiding deep within your carpet, as well as focused stain removal and stain resistance applications.  Other services include: upholstery and drapery cleaning, hard floor cleaning and care, and floor deodorization.  

A clean environment is a healthy environment! Improve your living and workspaces this spring.  If you need a little help, don't worry, SERVPRO of Muskegon and Holland/ W. Ottawa Co. have the tools to make your home or business sparkle in no time!  

Watch this page this week as we update ways for you to Spring Clean Your Work Space.   As always like, comment, and share this post. Check out our LinkedIn, and facebook pages to keep up on the latest information.  

Prevent Your Pipes From Freezing in Muskegon County

1/19/2016 (Permalink)

Water bursting threw thawing frozen pipe break.

Every winter season, the pipes in your business and home are at risk of damage from freezing conditions. Low temperatures can cause your water pipes to freeze, and in some cases burst. The following tips can help you safeguard your home before, during and after a pipe freezes.

PREVENT YOUR PIPES FROM FREEZING

  • Disconnect all gardening hoses and install covers on all outside faucets.
  • Keep your house temperature at 68 degrees or higher, even if you're leaving the house for an extended period of time.
  • Open cabinet doors below sinks to allow heat from the home to circulate.
  • Identify the location of the main water valve and the valve on your water heater. (Learning the location of these valves may come in handy during an emergency.:
  • Wrap pipes nearest exterior walls and in crawl spaces with pipe insulation or with heating tape. This can prevent freezing, especially for interior pipes that run along outside walls.
  • Close all windows near water pipes; cover or close open-air vents. Freezing temperatures combined with wind drafts can cause pipes to freeze more frequently.
  • Heat your basement and consider weather sealing your windows.
  • Insulate outside walls and unheated areas of your home.
  • If you plan to be away from home for an extended period of time, shut off water supply valves to your washing machine.

IF YOUR PIPES STILL FREEZE AND BURST, CALL SERVPRO of Muskegon AND YOUR INSURANCE AGENT FOR IMMEDIATE ASSISTANCE!!

SERVPRO Bio hazard kits

6/16/2015 (Permalink)

Bio hazard kit assembly line! Putting SERVPRO bio hazard mobile kits together for some of our favorite Police men and women!

SERVPRO of Muskegon/Holland/W. Ottawa Co. donated 70 bio hazard kits that included body suits, protective gloves and face masks to the Muskegon County Sheriff's Office.  Public safety officials often come into contact with hazardous materials while on the job so kits will be placed in each vehicle at the deputies disposal for that extra protection at contaminated scenes.  

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